After factory reset for troubleshooting I can't pair back to meta app it's stuck
Devices having issues (meta quest 2) (Samsung galaxy s23 ultra) I did a factory reset as was recommended to fix the problem of being stuck at 90% when trying to stream to phone. I did a factory reset for being stuck at the pairing screen so I went back to boot menu did another reset then did a side loader update and issue was not fixed. On my meta app my headset is still registered so I can't input the code to pair the headset again. I have Uninstalled and reinstalled several times and as well cleared the cache and data in the app. I have restarted my phone and my blue tooth. When I try and pair a new device I get stuck at "allow permissions" but I have given this app every single permission. I go to manage profiles and am given error 1675012. Now, I try and go another way by accessing my account on the website and it says no device is found or registered with this account for some unknown reason but it's still connected through my meta app. I have a warranty that is still valid and transaction history. I have looked into how to fulfill my warranty but as a device isn't registered on the website it seems I can not do it. It seems as if this whole process is connivingly convoluted on purpose to inundate people through excessive confusing menus. Screenshots will be included of the error screensSolved470Views1like12Commentsusb update mode loop in quest 3
i just got this issue last Thursday. search a lot of related information online, and found it was just a common issue since 2019. the fact is when i turn on my quest 3, it just jump to usb update mode. no matter i choose boot device, factory reset, sideload update, it just reboot the device and then jump to usb update mode again. if i choose power off, it will turn on again and stuck here while i try to charge my quest3. does it mean my quest 3 system was wiped out and only need to return it to meta for a fix? did anyone even solve this successfully before? appreciate for any answers. Latest update on Feb/21/2024, thanks for all answers here. Finally, i contacted Amazon for a replacement. They got a very nice after-sale service. even i bought this for 2 months, they just asked me to deliever my faulty one back and sent me a brand new one immediately and i got it on the second day.Solved46KViews7likes86CommentsQuest 3 Left controller wont update
It was working fine and then stopped. It tried to do a firmware update and it will make it to 66% and then reset, does this 3 times and then fails. Tried all of the “fixes” I.e. unpair, factory reset, batteries, but it will not work. Any other solutions??Solved24KViews2likes48CommentsMy left quest pro controller is not working
Its sits on a blue light not flashing i can charge it but every time i try turning it on it sits on blue or i factory reset the controller still blue even unpairing the controller i cant even re pair it because it just sits on blue no wonder why people say not to buy these controllers its a waste of 300 bucks i even had troubles with it before this happened like not tracking i would have to turn them off and on about 20 times before even one would work1.8KViews1like6CommentsQuest 2 controllers not working
Both of my controllers will constantly not be able to be tracked or have any buttons work. They are connected and have a full battery but still nothing works. I've also tried reseting my headset and I am not sure what to do because I have tried every possible thing. If anyone knows what I can do to fix this please help me out.Solved25KViews0likes25CommentsQuest 3 controller pairs but not working at all
right quest 3 controller paired and tracking, but no inputs work. Controller moves around when viewed through headset. but if you pull the trigger, grip , thumbstick, a, b, or meta button. they don't work, or move like there even getting a signal when viewed through headset. Left hand is fine. Charged every thing up, left batteries out over night, paired controllers through app. tried factory reset but cant continue since it wants me to press the meta button on the right controller and it wont do itSolved134KViews4likes53CommentsAir link randomly stopped working
As said, air link randomly stopped working. It started by having the button unavailable one day. I restarted my quest and pc, same thing. I unpaired and tried pairing again, when I hit pair I don't get a code. It detects it fine, paired to my phone fine, but refuses to work with air link to give a code. I tried turning off my firewall, factory reset, deleting the pc oculus app, and several other things, but nothing works. Edit: For anyone unable to get a pairing code like this or to connect (not detect, still detects pc) this solves it. Its hard to find this solution onlineSolved45KViews6likes57CommentsOculus Quest 2 Not Pairing (tried everything)
Hello, I have searched high and low but cannot pair my Quest 2 to the Oculus mobile app on iOS (iPhone 14 Pro Max or iPad Pro (Gen 5). Things I have tried to pair the Headset to the mobile app Tried this https://communityforums.atmeta.com/t5/Get-Help/Quest-2-wont-pair-with-the-oculus-app/m-p/968756#M55963 - iOS app is the latest (226.1.0.3.47) - Same meta account used on the Quest and mobile app (developer and admin) - Oculus version 55.0.0.149.713.495424200 - Runtime 55.0.0.149.713.495424200 - iOS version SQ3A.220605.009.A1 - logging in and out of the mega app - Factory Reset the Quest 3x - Pairing after Factory Reset - Rebooting the devices - Turning on and Off Bluetooth - Removing all paired Bluetooth devices. - Pairing the Quest device via Bluetooth before pairing the app. - Sitting next to the to the the router (Wifi 6 Mesh) - Turing off mesh sub nodes - Trying Wifi 2.4Ghz and 5Ghz - Using the connected USB Cable - Trying a 5M Meta Quest Link Cable (Fibre Optic + Power) - Setting up the Avatars I have tried pairing 50 times. After factory reset the Oculus app auto detect the 5 digit code but never pairs, all further pair attempts just fail? The Device is paired to the Oculus app on Windows 11 (for Unity Development) but the Mobile app cannot see the headset? No detail but pairing failed is provided from the app? Any help appreciatedSolved18KViews2likes10Comments