Quest 3 tracking system death?
my friend has had this quest 3 for a while, since launch, but recently it has decided to stop tracking. it full on is acting like its in a dark room but doesnt say it. it wont track the headset or controllers, factory resetting it didn't help and they did it many times but still, nothing. my last resort to try and help is to go here before fix my oculus, because its out of warranty, and pray its not an expensive repair
FIXED: Quest 3 Locked After Setting Password Instead of PIN - NO Reset Needed
Problem: I accidentally set a password (e.g., "Meta Quest") using the hidden Android settings on my Meta Quest 3. After that, the headset asked for a PIN, not a password -- and there was no way to type letters. It looked like a factory reset was the only way out. Solution (No Factory Reset!): You can unlock your Quest and reset the passcode using the Meta Quest mobile app, even if the headset is stuck at the PIN screen. Step-by-Step: 1. Open the Meta Quest app on your phone (Android or iPhone). 2. Make sure the app is connected to your locked Quest headset. 3. Tap Menu > Devices > Headset Settings. 4. Scroll to the bottom and tap Passcode. 5. The app will prompt you to enter a PIN -- but it only shows a number pad, so you can't type your password here... yet. Workaround: 6. In another app on your phone (like Chrome, Notes, etc.), type your actual password -- for example: Meta Quest 7. Copy the password to your clipboard. 8. Go back to the Meta Quest app's PIN entry screen. 9. Paste your full password into the PIN textbox (yes, even though it shows a number pad). 10. Hit Enter -- your Quest will immediately unlock, and you can now set a proper 4-digit PIN. 100 percent working on Meta Quest 3. No factory reset needed. No debug mode. No PC. Just the Meta app plus this trick. Hope this helps others!
Lock pattern changed LOCKED OUT OF MY OWN META QUEST 3!
Hello team, hope this finds you well. Today a notification prompted that said to put a screen lock on, with different options i.e pin or pattern, i chose pattern. I set a lock pattern and turned my meta Quest 3 off. Upon turning it back on i find out that the lock pattern design has been changed completely from a 9 dot (basic unlock pattern) it changed to a octagonal shape thingy (I have attached a picture of the lock screen and the changed pattern design) Which only consists of 8 dots which can be seen in the picture, so its practically impossible for me or many others users having same issue to login with the pattern we set. The only option it has is forgot password, and the only thing we see once we click on it is a guide to factory reset the meta quest 3 because thats the only solution according to it. I request the team to work on this lock pattern bug and let us know ASAP if theres any solution to it. (Picture attached) (Publishing from a different meta account than that in meta quest 3) regards Zxytro
Power button stopped working.
I bought a Quest 3S less than 2 weeks ago, and tonight it wouldn’t turn on with the power button. Did all the recommended troubleshooting with holding the buttons to reset. Nothing. Did not try factory reset from the app yet. I only know the power button is the problem because I logged into the app on my phone and tried to cast to it to test it. It cast to the headset, and a message popped up in the headset to press the power button to cast. Tried, but nothing. Frustrating.was hoping for a solution before attempting the factory reset or returning it.
Meta quest
So me and my girlfriend got 2 meta quest 3’s and i forgot when it happened but hers just didn’t boot up, and when it did it was going through the boot loop, i did the shut down method, i did the charge for 2 hours and the factory reset method, and i looked into the device info and it says it’s locked, i have the serial number and i don’t know what else to do besides contacting you.Screen Lock Pattern changed with v81 update and broke lock pattern
Upon opening my Quest 3 this evening, I was prompted to create a screen lock, and I used the pattern lock, which presented me with a square grid of 9 dots. I entered a pattern, and then regretted it, and could not find where to reset the pattern. Right after that, the v81 update installed, rebooted the headset, and I was prompted to enter my pattern to unlock, but the grid was NOT the 3x3 square grid, but rather a rhomboid pattern with three dots in the top row, two in the center row, three in the bottom row, and no center dot. My lock pattern uses the center dot, and no matter how I try to match the simple pattern I used, nothing matches. I cannot use my phone app to unlock the Quest 3, I cannot get past the lock screen in the Quest 3, and I am told that there is no solution other than a factory reset.
Quest 3S v81.1034 – A Button stops working only in main UI after update
Hi everyone, I’m using a Meta Quest 3S running version 81.1034. My A-button works fine during setup and inside games, but it stops working in the main system UI/menu after the update. I’ve already tried unpairing/re-pairing controllers, rebooting, and even doing a factory reset — the issue remains the same. Has anyone else experienced this after updating to v81.1034? I’m trying to determine if this might be a new software bug or something specific to my unit. Thanks!
After factory reset for troubleshooting I can't pair back to meta app it's stuck
Devices having issues (meta quest 2) (Samsung galaxy s23 ultra) I did a factory reset as was recommended to fix the problem of being stuck at 90% when trying to stream to phone. I did a factory reset for being stuck at the pairing screen so I went back to boot menu did another reset then did a side loader update and issue was not fixed. On my meta app my headset is still registered so I can't input the code to pair the headset again. I have Uninstalled and reinstalled several times and as well cleared the cache and data in the app. I have restarted my phone and my blue tooth. When I try and pair a new device I get stuck at "allow permissions" but I have given this app every single permission. I go to manage profiles and am given error 1675012. Now, I try and go another way by accessing my account on the website and it says no device is found or registered with this account for some unknown reason but it's still connected through my meta app. I have a warranty that is still valid and transaction history. I have looked into how to fulfill my warranty but as a device isn't registered on the website it seems I can not do it. It seems as if this whole process is connivingly convoluted on purpose to inundate people through excessive confusing menus. Screenshots will be included of the error screens
