Lost all purchased apps after upgrading from Quest 2 to Quest 3 — purchase history missing
Hello, I’m having a serious issue with my Meta account and I hope someone from support can help. What happened: I previously owned a Quest 2 (around 2022) and I had three or more paid apps installed on it. (Beat Saber, LesMills, Population: One...) I recently bought a Quest 3 (2025), logged in with what I believe is the same account, and noticed that: My Library is completely empty I cannot reinstall any of my previous apps The Purchase History says I have no purchases, which is incorrect Even apps I 100% bought in the past do not appear as “Owned” Important detail: The apps were definitely purchased, not free trials or demos. What I’ve checked: I made sure I’m using the same Meta account I used on the Quest 2 I checked the Meta app → Menu → Settings → Purchase History, and it’s empty I rebooted and synced the headset I checked for multiple accounts (Meta / Facebook / Oculus) My old Oculus account was migrated properly to a Meta Account in 2023 which is this one Possible causes I’m worried about: Whether my purchases are stuck on an older identity or unlinkable profile Whether something went wrong during the migration period What I need: I would appreciate help from support to Verify which purchases are attached to my account Recover my missing Quest app licenses if possible Confirm whether a migration issue may have caused my purchases to disappear I can provide: The email of my account Serial numbers (Quest 2 and Quest 3) Dates / approximate time of purchases Any additional information needed Thank you in advance. I really hope this can be resolved — I invested money into these apps and would like to access them again on my new headset.106Views1like13CommentsCannot make purchases
When I attempt to make game purchases, o receive this message: request not completed- we noticed something unusual, and for your security, this request couldn’t be completed. Please try again later or visit our help center The Help Center has a message saying “this page isn’t available right now” Rebooting the device and deleting and re-entering my payment info didn’t work. I reported an issue within the meta app but have not heard back. Please help me fix this!51Views0likes7CommentsI need to contact support about a game I bought as a gift but not showing up and no confirm email.
So I bought this Maestro game as a gift and did everything the same like I have done quite a few times before with games I bought as a gift and haven't had an issue till now. I bought the game and it shows up under my purchases and I can click on order details which gives me basic info on the purchase. However the recipient did not receive the gift and I have not received an email for the confirmation of the purchase like I have every other time I got a game as a gift. I tried to refund the game but haven't had any luck because it keeps telling me in red no device is associated with my account. It has also told me the game isn't eligible for a refund because it doesn't meet the requirements or something for an automatic refund I guess. Everything I have done and tried takes me back around in the same circle. I need a phone number I can call to talk to someone or an email to get into contact with someone that can help me. Heck I'll even take a live chat. Right now Meta has ripped me off. All I want is the game to go through as a gift like every other one I got has and I don't want to buy another one because I don't want ripped off again. Can anyone help please?Solved46Views0likes4CommentsFamily sharing
When I first heard I thought it was cool that I can share my games and apps with my family but it doesn’t wanna work they way I expected it to. I was really hoping it will be like apple family where you can share from multiple devices but instead you can only have one device, why can’t we share apps and games from multiple devices that would be such an amazing feature to have on all the meta quests can we please add this feature in the future.17Views0likes1CommentEspire MR Missions: Vive la acción táctica en tu sala
Digital Lode ha presentado Espire: MR Missions, un nuevo juego independiente de acción y sigilo en realidad mixta que llegará en Acceso Anticipado a Meta Quest. Lee la noticia completa en la web de Zona The Gamers. https://zonathegamers.com/espire-mr-missions-vive-la-accion-tactica-en-tu-sala/3Views0likes0CommentsApuntar asalto. La terapia de estrés basada en tiros virtuales
Aim Assault destaca po recuperar la esencia de los clásicos shooters sobre raíles. La adapta al entorno actual y la transforma en una experiencia completa de realidad virtual. Su objetivo es transmitir acción continua, precisión extrema y tensión creciente en cada minuto de partida. Lee la noticia completa en la web de Zona The Gamers. https://zonathegamers.com/aim-assault-la-terapia-de-estres-basada-en-tiros-virtuales/3Views0likes0CommentsApuntar asalto. La terapia de estrés basada en tiros virtuales
Aim Assault destaca para recuperar la esencia de los shooters clásicos sobre rieles. La adapta al entorno actual y la transforma en una experiencia completa de realidad virtual. Su objetivo es transmitir acción continua, precisión extrema y tensión creciente en cada minuto de partida. Lee la noticia completa en la web de Zona The Gamers. https://zonathegamers.com/aim-assault-la-terapia-de-estres-basada-en-tiros-virtuales/7Views0likes0CommentsSome Meta PCVR games overlapping imiges
Hello, ich have a problem. when ever i whant to play the PC version of Bonelab or Onward I have like a double Image not like fuzzynes on the outside, I mean like everything, when i close one eye its normal. When i play the Standalone version it works fine. And a seperate issiue, my hands dont work. Specs: Meta quest 2 Ryzen 7 788X3D Radeon RX 7900 GRE 32 GB RAM107Views1like6Commentshelp with add on
I was on NFL Pro Era. went the the in game store and clicked on the defense dlc. usually it takes me to the quest store to purchase and have me put in my pin. but it instantly purchased the dlc. i had no card on or meta points on my account. so how did it buy the dlc? I checked my purchase history and its not there. I searched the DLC in the store and it says i have not purchased it. So how do i have access to it? i even deleted and reinstalled the game in case it was a glitch but no it still says purchased? checked my bank account and no money was taken out either.31Views0likes1Comment