Gifted a game to a friend, he accepted it, but it does not allow him to download the game.
As the title says, I gifted my friend Deadly Delivery on the Meta Quest store, and although I got the email that he accepted it and can see on the store page that he owns it, the game won't appear on his library nor does it allow him to download it from the store page. Instead the game appears with the price greyed out. If he tries to install the game through the phone app, nothing happens when tapping "Install on headset". He doesn't play a lot of VR, but I've never had an issue with gifting a game before.Loop Issue Problem
In short, Meta Horizon aims to create an interoperable digital space connecting users across VR, mobile, and web platforms. To resolve the "loop issue" (boot loop/infinite loading screen) in Meta Horizon or Meta Quest Ultimate, you can follow these steps: Quick Fix Force Restart: Without wearing your Ultimate, press and hold the Power button for at least 30 seconds. The screen will go black. Release the button after 30 seconds. Wait a moment and restart Ultimate by pressing the Power button again. Use the Power and Volume Down buttons (Power + Volume Down method): Press and hold both the Power button and the Volume Down (-) button simultaneously for about 10-15 seconds. This may restart Ultimate and fix the problem. Sometimes, a completely drained battery can also cause the Ultimate to loop. If the problem persists (Advanced Troubleshooting) Meta Horizon Mobile App Setup: Make sure you have the latest version of the Meta Horizon app installed on your phone. Also, check that your phone's Bluetooth is turned on and that the app has the necessary permissions. Factory Reset: If all of the above methods fail, you may need to perform a factory reset. Note that this will erase all your Intuition data, game progress, and settings, but you will be able to redownload any created games. Close Ignore. Press and hold the Power button and Volume Down (-) button simultaneously until the USB Update Mode menu appears. Navigate to Factory Reset in the menu using the Volume buttons. Confirm the selection by pressing the Power button. If you still need assistance, contact Meta Store Support.The Meta Quest 3 Has Incredible Potential, But Meta Keeps Holding It Back
I’ve been in the Meta Quest ecosystem for years, starting with the Quest 2 that I bought in the U.S. for about $250 on Black Friday. Later, I upgraded to the Meta Quest 3 here in Europe. I purchased the 512GB model at full retail price from Coolblue, which was close to €700 with no discounts. Because of that investment, I expected a polished, next-generation VR experience. Instead, the device feels restricted in ways that make no sense for its price or its potential. To bring friends into VR with me, I gave my Quest 2 to a friend so we could play together. He didn’t enjoy it and passed it to his brother, and now I’m the one trying to convince his brother to use it. I then bought the same friend a Meta Quest 3S, hoping a newer model would change his mind, but he lost interest after a few months and gave it back to me. That says a lot about how empty the ecosystem feels. If Horizon Worlds had more depth, better tools, stronger communities, and easier ways for creators to flourish, people wouldn’t walk away so fast. The biggest problem with the Quest 3 is how creator-unfriendly it is. Streaming to YouTube requires workarounds, third-party apps, and unnecessary steps. Streaming to Facebook is the only direct option, yet very few people use Facebook for live content anymore. The strangest part is that Meta owns Instagram, yet there is still no way to stream directly to Instagram from inside the headset. There’s also no simple option for TikTok, even though VR content performs extremely well on TikTok. If Meta wants VR to grow, they need to empower creators, not limit them. Right now, creators have to fight the system just to show people what VR can do. Inside Horizon Worlds, the gaps become even clearer. VRChat already allows avatar streaming, virtual selfie cameras, expressive tools, and full creative freedom. Horizon Worlds should be leading the industry, not lagging behind it. Instead, it often feels limited, closed off, and inconsistent. Many sessions are filled with trolls, children, and chaotic interactions that make the platform frustrating for adults who bought the device to relax, socialize, or create. Meta needs stronger moderation tools, age controls, and better systems to keep Horizon enjoyable for adults. Productivity is another area that needs improvement. I work remotely, so I wanted to use the Quest for work tasks, but Meta Workrooms and Meta Remote Desktop feel restricted. I had to buy Virtual Desktop just to get the proper functionality. A third-party app should not outperform Meta’s official version on Meta’s own hardware. This shows how much the ecosystem is still unfinished. Even accessories fall short. I bought the Meta Pen (the Logitech stylus collaboration) expecting a deeper creative experience, but many apps don’t correctly display the pen and instead show the standard controller. This breaks immersion and makes it feel like the pen was added to the lineup without developers being prepared to support it. The overall user experience feels inconsistent. Avatar consistency is another issue. Some apps show the updated avatars while others use older versions. This breaks the feeling of a connected metaverse. If Meta wants a unified VR identity system, avatars need to be consistent across all apps, not left to chance. One of the biggest concerns I want to warn buyers about is the replacement process. My original Meta Quest 3 had a strap loop break, so I sent it in expecting a repair. Instead, Meta replaced the device. Normally that would sound positive, but the replacement was not equal in quality. My original Quest 3 had a very clear and sharp screen. Every replacement I received was noticeably blurrier, almost like a downgrade. It felt like Meta was sending refurbished units of lower value instead of matching the premium device I originally purchased. This should not happen to customers who pay full price for a flagship headset. Meta keeps focusing on building the “next headset,” but they are ignoring the problems with the one they already sold to millions of people. The Quest 3 has incredible hardware and could be the strongest VR device on the market, but Meta needs to unlock its potential. They need to improve streaming, open up creator tools, unify avatars, fix Horizon Worlds moderation, push out affordable Quest 2 inventory to grow the user base, improve Workrooms, make the Meta Pen properly supported, and ensure replacement devices match the original quality. I’ve invested time, money, and belief into this platform. I’ve bought multiple headsets for myself, friends, and their family members, and even then, the ecosystem is not strong enough to hold their interest. That’s not a hardware problem. It’s an ecosystem problem. Meta can fix this if they prioritize the users who already believe in their vision. The Quest 3 could be incredible, but Meta needs to stop limiting it and start listening.
Is there a way I can fix this "Request Not Completed" issue on the meta store?
I currently bought a meta quest 3s a few days ago, and then I tried to buy some games just to realized it wasn't processing the purchase but rather would show an notification that says "Request Not Completed We noticed something unusual and, for your security, this request couldn't be completed. Please try again later, or visit our Help Center." I've contacted their customer service but still hasn't got anything that solved my issue with this, is there anyone here who got a solution for this? I would appreciate it
Lost all purchased apps after upgrading from Quest 2 to Quest 3 — purchase history missing
Hello, I’m having a serious issue with my Meta account and I hope someone from support can help. What happened: I previously owned a Quest 2 (around 2022) and I had three or more paid apps installed on it. (Beat Saber, LesMills, Population: One...) I recently bought a Quest 3 (2025), logged in with what I believe is the same account, and noticed that: My Library is completely empty I cannot reinstall any of my previous apps The Purchase History says I have no purchases, which is incorrect Even apps I 100% bought in the past do not appear as “Owned” Important detail: The apps were definitely purchased, not free trials or demos. What I’ve checked: I made sure I’m using the same Meta account I used on the Quest 2 I checked the Meta app → Menu → Settings → Purchase History, and it’s empty I rebooted and synced the headset I checked for multiple accounts (Meta / Facebook / Oculus) My old Oculus account was migrated properly to a Meta Account in 2023 which is this one Possible causes I’m worried about: Whether my purchases are stuck on an older identity or unlinkable profile Whether something went wrong during the migration period What I need: I would appreciate help from support to Verify which purchases are attached to my account Recover my missing Quest app licenses if possible Confirm whether a migration issue may have caused my purchases to disappear I can provide: The email of my account Serial numbers (Quest 2 and Quest 3) Dates / approximate time of purchases Any additional information needed Thank you in advance. I really hope this can be resolved — I invested money into these apps and would like to access them again on my new headset.
Cannot make purchases
When I attempt to make game purchases, o receive this message: request not completed- we noticed something unusual, and for your security, this request couldn’t be completed. Please try again later or visit our help center The Help Center has a message saying “this page isn’t available right now” Rebooting the device and deleting and re-entering my payment info didn’t work. I reported an issue within the meta app but have not heard back. Please help me fix this!
Family sharing
When I first heard I thought it was cool that I can share my games and apps with my family but it doesn’t wanna work they way I expected it to. I was really hoping it will be like apple family where you can share from multiple devices but instead you can only have one device, why can’t we share apps and games from multiple devices that would be such an amazing feature to have on all the meta quests can we please add this feature in the future.
