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[UNRESOLVED as of May 30, 2024] - Quest 3 Controller Tracking Issues
update May 30, 2024: There have been no updates/improvements to controller tracking since Meta Support marked this as solved! Community consensus seems to be that this issue stems from hardware/software limitations with the controllers, specifically the method of tracking (as a software developer working specifically in the machine learning and computer vision space, I agree that this technology is not particularly robust enough to handle some types of movement). If you play games that require fast hand movements and/or dynamic hand positioning, I would recommend not buying a Quest 3, unfortunately. I've heard some anecdotes regarding improved tracking with the Quest Pro controllers, but the improvements are marginal at best - not worth the additional ~$300 for minimal performance gains IMO. My personal recommendation is to stick to Quest 2. Not to detract from the various improvements that the Quest 3 has brought (e.g., color passthrough w/higher resolution, better hand tracking, higher overall hardware specs compared to Quest 2, etc.), but Quest 2 controller tracking is significantly better than the Quest 3's. Ideally, my hope is that Meta will push an update that allows for pairing Quest 2 controllers with the Quest 3, but as of right now, that's just a pipe dream as Meta has given no indication of making these headsets/controllers backwards compatible. While I'm (naively) hopeful that things will change, realistically speaking, I have 0 expectations and a lot of disappointment. tl;dr: I've had a Quest 2 for almost 3 years. I received my Quest 3 today and was very excited to use it. Controller tracking performance is much worse than the Quest 2, at least in the context of games where you swing your arms as fast as you can. This was not a problem for the Quest 2 (unless controllers were physically damaged, e.g., hitting a wall, dropping them, etc.). Don't buy if you play games like Gorilla Tag, Beat Saber, Synth Riders, or any of the other games mentioned throughout this thread!!! Question: Are there ways to modify the Quest 3's controller tracking such that fast hand movements won't be affected by the prediction-like behavior where the in-game hand moves farther than you swing? When I perform a baseball throwing movement with my hand/arm, the tracking will not keep up and it ends up losing my hand's position for a fraction of a second, causing my in-game hand to be positioned farther away than my hand actually is (this is not an issue with Quest 2 controller tracking). Details/Context: I primarily use VR for exercise, and I mostly play Gorilla Tag. Gorilla Tag is a game where you play as the upper half of a gorilla, using your arms as your means of locomotion. Basically, you use your arms as if they were your legs, and you can run, climb trees, wall-run, etc. It's an infection-based tagging game where you join a lobby of up to 9 other people, and the game will randomly select a player to be the first tagger. The tagger(s) will continue tagging until everyone in the lobby has been tagged (infection-style), and then a random player will be selected as first tagger; this pattern just continuously repeats. While the learning curve is pretty steep to play at a high level, there is a growing community of players who are very competitive (approx. 10-20k players based on the communities I participate in - Competitive Gorilla Tag on Discord and Gorilla Tag Competitive on Discord). As a prominent member of this community, people have been seeking my feedback on whether or not the Quest 3 is worth it. While I feel that a majority of the new features are amazing, I have had issues with the controller tracking. Gorilla Tag is an active game where you're constantly swinging your arms as fast as you can to travel around the map(s) to avoid being tagged. The primary player base for the game is Quest 2 users. Aside from physical damage, most players have not had any problems with controller tracking on the Quest 2, aside from when the controller goes out of the tracking range of the headset (as expected). However, the Quest 3 controllers lose tracking during medium-fast to fast hand movement (medium-fast: like playing catch with a friend; fast: throwing a baseball as hard as you can). The consequence of this in the context of Gorilla Tag is that your in-game arm extends to the game's max arm length frequently, causing your hand to collide with the wall/tree/ground and launch you away from the surface. This is a big issue for games/activities involving fast-paced hand movement as it's not nearly as reliable as the Quest 2 controller tracking performance.
Solved
NotDream
22 hours ago Place Other Troubleshooting
180KViews
49likes
519Comments
grow a farm - no prize
hi, i'm having a problem with grow a farm. Instagram promises a sticker as a prize for 2 minutes in that game but i've been playing for over an hour and i still haven't unlocked the sticker. how do i solve this bug? how do i report it to meta at least?
karneez
2 days ago Place Games & Apps
8Views
0likes
0Comments
Meta World Library is bad... 81.0
There no way to remove or add/bookmark World from Meta World library... That very anoying since only MetaHorizon studio or from creator/team problably buyed be Meta are shove in our face. I really hate horror but there two world I cannot even hide... Would be nice if that library had Sort be A->Z, Z->A, Recently used, Like Would be nice to be able to sort games and world in drawer like most other devices/os since mid 2000😅
Lyndyou
6 days ago Place Games & Apps
58Views
0likes
3Comments
Bobber Bay shop not working
I've been trying to get the purchase screen in the shop to pop up but have yet to get it to work. I've been playing the game for about a week and have caught most of the fish at Bobber bay but can't access the store to buy anything. Anyone know of a way to get past this? I see it's been an issue for some time now and I know it works for some people.
Apexhound
6 days ago Place Games & Apps
1.4KViews
5likes
65Comments
Only Low Quality Available for BLACKPINK: A VR Encore?
Is there an issue with the BLACKPINK: A VR Encore full concert video on the TV app? It seems to only play in the lowest quality (unlike many of the full concerts I've seen where you can select the quality of) and has the timecode (like ones on a broadcast recording screen) on the bottom throughout. Was so excited when I saw the concert was up for streaming, only for it to play in the worst quality...
HunterGuard
7 days ago Place Games & Apps
43Views
0likes
1Comment
Quest 3 won't load games
I have the Meta quest 3, I haven't had it very long and it's having issues. It's not wanting to load games. The main ones it won't load are Pavlov and ghosts of Tabor. Pavlov will load then go black screen and nothing else. Ghost of Tabor will have the sign for it like it's loading but it won't do anything else. I've restarted the headset, I've uninstalled and reinstalled both apps. I've done everything short of factory resetting the headset and it still won't load the games. I really don't want to have to factory reset the headset and lose all my games save data.
Solved
TheHispanic
9 days ago Place Games & Apps
29KViews
1like
28Comments
Unable to Redeem Batman: Arkham Shadow with Meta Quest 3S Purchase
Hello, I recently purchased the Meta Quest 3S 128GB (which includes Batman: Arkham Shadow and a 3-month trial of Meta Quest+) on October 23rd. However, I do not see the option to redeem the game, only the option to purchase it. I’ve checked my emails to see if there was a redemption link sent, but I haven’t received anything. Could you please assist me with resolving this issue? Thank you for your help.
Solved
imperial.hutch
9 days ago Place Games & Apps
16KViews
3likes
30Comments
I need to contact support about a game I bought as a gift but not showing up and no confirm email.
So I bought this Maestro game as a gift and did everything the same like I have done quite a few times before with games I bought as a gift and haven't had an issue till now. I bought the game and it shows up under my purchases and I can click on order details which gives me basic info on the purchase. However the recipient did not receive the gift and I have not received an email for the confirmation of the purchase like I have every other time I got a game as a gift. I tried to refund the game but haven't had any luck because it keeps telling me in red no device is associated with my account. It has also told me the game isn't eligible for a refund because it doesn't meet the requirements or something for an automatic refund I guess. Everything I have done and tried takes me back around in the same circle. I need a phone number I can call to talk to someone or an email to get into contact with someone that can help me. Heck I'll even take a live chat. Right now Meta has ripped me off. All I want is the game to go through as a gift like every other one I got has and I don't want to buy another one because I don't want ripped off again. Can anyone help please?
Solved
R3al_D3al
10 days ago Place Games & Apps
19Views
0likes
1Comment
I can’t buy anything on my vr due to security reasons please help
Hello, when I try to purchase the game I get the message We've noticed something unusual and, for your security, this request couldn't ... HELP
Solved
Mesmer85pl
11 days ago Place Games & Apps
49Views
0likes
7Comments
Worlds horizon is « unavailable » but I live in France ! Heeeelp
I bought my brand new meta quest 3 and I suddenly don’t find worlds available for the download. I used my meta profil in another meta quest 3 headset a couple of weeks ago but I wasn’t the owner of that headset, but worlds worked just fine. I haven’t been banned or anything. I just can’t download it on my meta quest as if it wasn’t supported but I live in France and it’s on the supported counties list ! What can I do ??
Jopink89
12 days ago Place Games & Apps
365Views
1like
11Comments