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[UNRESOLVED as of May 30, 2024] - Quest 3 Controller Tracking Issues
update May 30, 2024: There have been no updates/improvements to controller tracking since Meta Support marked this as solved! Community consensus seems to be that this issue stems from hardware/software limitations with the controllers, specifically the method of tracking (as a software developer working specifically in the machine learning and computer vision space, I agree that this technology is not particularly robust enough to handle some types of movement). If you play games that require fast hand movements and/or dynamic hand positioning, I would recommend not buying a Quest 3, unfortunately. I've heard some anecdotes regarding improved tracking with the Quest Pro controllers, but the improvements are marginal at best - not worth the additional ~$300 for minimal performance gains IMO. My personal recommendation is to stick to Quest 2. Not to detract from the various improvements that the Quest 3 has brought (e.g., color passthrough w/higher resolution, better hand tracking, higher overall hardware specs compared to Quest 2, etc.), but Quest 2 controller tracking is significantly better than the Quest 3's. Ideally, my hope is that Meta will push an update that allows for pairing Quest 2 controllers with the Quest 3, but as of right now, that's just a pipe dream as Meta has given no indication of making these headsets/controllers backwards compatible. While I'm (naively) hopeful that things will change, realistically speaking, I have 0 expectations and a lot of disappointment. tl;dr: I've had a Quest 2 for almost 3 years. I received my Quest 3 today and was very excited to use it. Controller tracking performance is much worse than the Quest 2, at least in the context of games where you swing your arms as fast as you can. This was not a problem for the Quest 2 (unless controllers were physically damaged, e.g., hitting a wall, dropping them, etc.). Don't buy if you play games like Gorilla Tag, Beat Saber, Synth Riders, or any of the other games mentioned throughout this thread!!! Question: Are there ways to modify the Quest 3's controller tracking such that fast hand movements won't be affected by the prediction-like behavior where the in-game hand moves farther than you swing? When I perform a baseball throwing movement with my hand/arm, the tracking will not keep up and it ends up losing my hand's position for a fraction of a second, causing my in-game hand to be positioned farther away than my hand actually is (this is not an issue with Quest 2 controller tracking). Details/Context: I primarily use VR for exercise, and I mostly play Gorilla Tag. Gorilla Tag is a game where you play as the upper half of a gorilla, using your arms as your means of locomotion. Basically, you use your arms as if they were your legs, and you can run, climb trees, wall-run, etc. It's an infection-based tagging game where you join a lobby of up to 9 other people, and the game will randomly select a player to be the first tagger. The tagger(s) will continue tagging until everyone in the lobby has been tagged (infection-style), and then a random player will be selected as first tagger; this pattern just continuously repeats. While the learning curve is pretty steep to play at a high level, there is a growing community of players who are very competitive (approx. 10-20k players based on the communities I participate in - Competitive Gorilla Tag on Discord and Gorilla Tag Competitive on Discord). As a prominent member of this community, people have been seeking my feedback on whether or not the Quest 3 is worth it. While I feel that a majority of the new features are amazing, I have had issues with the controller tracking. Gorilla Tag is an active game where you're constantly swinging your arms as fast as you can to travel around the map(s) to avoid being tagged. The primary player base for the game is Quest 2 users. Aside from physical damage, most players have not had any problems with controller tracking on the Quest 2, aside from when the controller goes out of the tracking range of the headset (as expected). However, the Quest 3 controllers lose tracking during medium-fast to fast hand movement (medium-fast: like playing catch with a friend; fast: throwing a baseball as hard as you can). The consequence of this in the context of Gorilla Tag is that your in-game arm extends to the game's max arm length frequently, causing your hand to collide with the wall/tree/ground and launch you away from the surface. This is a big issue for games/activities involving fast-paced hand movement as it's not nearly as reliable as the Quest 2 controller tracking performance.
Solved
NotDream
22 hours ago Place Other Troubleshooting
181KViews
49likes
520Comments
Visa payment method declined
Hey my oculus quest 2 won’t accept my Visa card for any games it’s worked in the past but now it won’t accept it can someone please help me. I’m
Solved
jemma_hancock
11 days ago Place Other Troubleshooting
36KViews
2likes
84Comments
Meta Quest 3 has terrible graphics quality.
Hello everyone. I received the Meta Quest 3 headset on October 12th. Launched, updated the software. And I started playing games while connected via Oculus Link to my laptop. On October 12, 13, everything was just great. Half Life Alyx has a fantastic level of graphics, a stable frame rate, there was not a single glitch. This morning I picked up the helmet again and noticed that the image quality had become terrible. Even in the lobby menu, it's terrible. There is no clarity of the image, the effect of a ladder and ripples is especially noticeable on the lines. I launched the same Half Life ALyx, and it was a terrible soap. Worse than in Quest 2. Also, while playing Blade and Sorcery, I noticed that the frame rate dropped. Although in the settings it is worth "raising the frame rate to 120 so that where possible". Changing the settings of the frame rate, screen resolution in the Meta-application did not give results. Resetting to factory settings via the Meta application also did not give results. Resetting to factory settings by pressing the off key and adjusting the volume on the helmet then also did not give results, the image is still of poor quality. The lenses are clean, there are no stains. I attach 2 screenshots, but I can assure you that the quality in the screenshots is better than what I actually see. In fact, the reflection in the mirror and the palm tree look much worse than in the screenshots, they are very blurred and pixelated.
Solved
Anonymous
2 months ago Place Other Troubleshooting
137KViews
9likes
92Comments
VR Chat Error "Oculus platform error during user proof check timeout during fetching DSAT"
VRChat for some reason keeps giving me that error and it won't load after that. I can't even press the "Okay" button. Is this an issue that many people are experiencing, or is it just me? The error then proceeds by saying that I need to use a PC and a cable to play VRChat with quest link. I've done that and I can play it, but the point is that I want to play VRChat without my PC so I can play anywhere, and this error keeps blocking me from doing that. Is there a fix to this issue? if so how? (I've tried reinstalling, using my phone hotspot, restarting the device)
Solved
IceJellie
6 months ago Place Other Troubleshooting
60KViews
4likes
63Comments
Meta Quest 3 Being stuck on update, for over 5 hours when powering off!
My Meta quest three that I have had has been great best purchase, except for about a month ago. About a month ago when I was powering off my headset from playing it had an update, so like any other person I waited a few minutes. Then 20 minutes came and I was curious so I checked on it, and it was still updating so I waited longer. Then after about 3 hours I was too tired and went to bed. The next morning I woke up and it was STILL updating, so I got tired of it and just canceled the update now I know it may have not been the best option but hold on. Then two days later I tried it again and a hour goes by and still the update wasn't done. It has made it so I can't play any games on it and it sits in my room for now, when I posted this it is updating and I will leave it overnight to see if it does something new. I will stay in touch though I will look at this post every week on Sunday to see if anyone has a solution for this thank you and bye.
IcedragonDKM
1 year ago Place Other Troubleshooting
22KViews
1like
18Comments
Known Issue: Headset Says Memory Full, but it is not
Hi, my Oculus Quest 2 headset is saying low memory, but I have heaps of memory. It is making it so I can not play my game. What is causing this problem or does anyone have any solutions.
Solved
HardcoreGreengamer
1 year ago Place Other Troubleshooting
60KViews
2likes
164Comments