Meta Quest 3s can’t connect to app
Meta Quest 3s worst device I ever purchased. Can’t connect device to app, did all the troubleshooting tips besides with Pc cause I don’t have one and that’s unfair to the customers who don’t have one cause now we out of 300 plus dollars. If the issue is a software issue regardless of warranty or not Meta should be able to fix it cause this is happening on their end. I’m a very dissatisfied customer and I’m looking into a class action lawsuit. Too many customers are experiencing the same issue with no solution. I dislike wasting my money especially when I work very hard to get the device for it to stop working on Meta part not mine. I’m highly disappointed, upset, frustrated and exhausted with this experience with this product.33Views0likes2CommentsNord VPN Browser Extension
Hi all, looking for some help. A friend of mine has a Nord VPN extension on his browser and he claims it was an option for him when he got his Quest 3S last month. I also have a 3S but I don’t see the same option he has when I go into extensions. Any idea how I can get this on mine as I have tried manually looking for it and searching online but I can’t find it anywhere. any help will be appreciated thank you in advance7Views0likes0CommentsRift S "Sensors can't track headset"
I've recently switched to a new computer, and after installing the Meta Horizon Link app I am unable to get my Rift S headset through the initial setup process. The app recognizes my headset, shows a green check-mark on the connection status, and the display inside the headset turns on and shows three dots in the center. Attempting to go through the device setup, the second step tells me "Sensors can't track headset" and I cannot progress further. If I skip setup the headset still only shows the three dots. I have tried using multiple USB ports and multiple display ports. I have made sure the environment is well lit and suitable for VR use. I have made sure the cable is securely plugged into the headset. I have reinstalled the app, making sure to clear all existing files out of appdata and program files. I have reinstalled the device drivers. I have restarted Windows many times and made sure it is up to date. I have made sure the privacy settings in Windows are set correctly. I am also unable to contact support because the form is not recognizing the ID from my Rift S headset I have been using through the desktop app for multiple years.12Views0likes2CommentsA strange white light came on while my Quest 3S was charging.
Hello, everyone! I have a question about my Meta Quest 3S. Tonight, I put my headset on charge because I noticed that the battery was low, but I also noticed that after a while, the charging indicator light changed from orange to white and the lenses activated. Not knowing what this meant, I got a little worried about the health of my headset, so please, can anyone give me some answers? Thank you! (:Solved90Views0likes15CommentsQuest 3 screen burn
Hi, I'm not used to do this like this but this is beyond me, today, while I was sitting in my couch I tried my Quest 3 after more than a month but then I noticed it was hot, when I see the screen it was a weird menu where the controllers and hands were useless, the only thing i had to do is turn it off, after some research it is something like a secret menu for Android, and of course the screen is now burned (this ghost like effect in the screen) so I don't get how a 550 bucks device is having such a crazy error, keeping a device on for so long? How? So, if I decided not to use it for 2 more months? What would happen? This is ridiculous, and of course, I'm out of warranty. So this is just to keep everyone aware of this thing, keep an eye on your devices cuz maybe they're ON for a fking month!33Views0likes2Comments[UNRESOLVED as of May 30, 2024] - Quest 3 Controller Tracking Issues
update May 30, 2024: There have been no updates/improvements to controller tracking since Meta Support marked this as solved! Community consensus seems to be that this issue stems from hardware/software limitations with the controllers, specifically the method of tracking (as a software developer working specifically in the machine learning and computer vision space, I agree that this technology is not particularly robust enough to handle some types of movement). If you play games that require fast hand movements and/or dynamic hand positioning, I would recommend not buying a Quest 3, unfortunately. I've heard some anecdotes regarding improved tracking with the Quest Pro controllers, but the improvements are marginal at best - not worth the additional ~$300 for minimal performance gains IMO. My personal recommendation is to stick to Quest 2. Not to detract from the various improvements that the Quest 3 has brought (e.g., color passthrough w/higher resolution, better hand tracking, higher overall hardware specs compared to Quest 2, etc.), but Quest 2 controller tracking is significantly better than the Quest 3's. Ideally, my hope is that Meta will push an update that allows for pairing Quest 2 controllers with the Quest 3, but as of right now, that's just a pipe dream as Meta has given no indication of making these headsets/controllers backwards compatible. While I'm (naively) hopeful that things will change, realistically speaking, I have 0 expectations and a lot of disappointment. tl;dr: I've had a Quest 2 for almost 3 years. I received my Quest 3 today and was very excited to use it. Controller tracking performance is much worse than the Quest 2, at least in the context of games where you swing your arms as fast as you can. This was not a problem for the Quest 2 (unless controllers were physically damaged, e.g., hitting a wall, dropping them, etc.). Don't buy if you play games like Gorilla Tag, Beat Saber, Synth Riders, or any of the other games mentioned throughout this thread!!! Question: Are there ways to modify the Quest 3's controller tracking such that fast hand movements won't be affected by the prediction-like behavior where the in-game hand moves farther than you swing? When I perform a baseball throwing movement with my hand/arm, the tracking will not keep up and it ends up losing my hand's position for a fraction of a second, causing my in-game hand to be positioned farther away than my hand actually is (this is not an issue with Quest 2 controller tracking). Details/Context: I primarily use VR for exercise, and I mostly play Gorilla Tag. Gorilla Tag is a game where you play as the upper half of a gorilla, using your arms as your means of locomotion. Basically, you use your arms as if they were your legs, and you can run, climb trees, wall-run, etc. It's an infection-based tagging game where you join a lobby of up to 9 other people, and the game will randomly select a player to be the first tagger. The tagger(s) will continue tagging until everyone in the lobby has been tagged (infection-style), and then a random player will be selected as first tagger; this pattern just continuously repeats. While the learning curve is pretty steep to play at a high level, there is a growing community of players who are very competitive (approx. 10-20k players based on the communities I participate in - Competitive Gorilla Tag on Discord and Gorilla Tag Competitive on Discord). As a prominent member of this community, people have been seeking my feedback on whether or not the Quest 3 is worth it. While I feel that a majority of the new features are amazing, I have had issues with the controller tracking. Gorilla Tag is an active game where you're constantly swinging your arms as fast as you can to travel around the map(s) to avoid being tagged. The primary player base for the game is Quest 2 users. Aside from physical damage, most players have not had any problems with controller tracking on the Quest 2, aside from when the controller goes out of the tracking range of the headset (as expected). However, the Quest 3 controllers lose tracking during medium-fast to fast hand movement (medium-fast: like playing catch with a friend; fast: throwing a baseball as hard as you can). The consequence of this in the context of Gorilla Tag is that your in-game arm extends to the game's max arm length frequently, causing your hand to collide with the wall/tree/ground and launch you away from the surface. This is a big issue for games/activities involving fast-paced hand movement as it's not nearly as reliable as the Quest 2 controller tracking performance.Solved182KViews49likes521Commentsquest 3s distorted speakers
Hello I been having this with my quest 3 when ever I watch a video or play a game both speakers start to crackle or pop constantly. It happends when ever the game has some bass they start to pop. I tried updating the quest 3s to latest software update. I also tried restarting it to see if that would work. no luck. any help you can give will be much appreciated thank you.93Views0likes3Comments