A strange white light came on while my Quest 3S was charging.
Hello, everyone! I have a question about my Meta Quest 3S. Tonight, I put my headset on charge because I noticed that the battery was low, but I also noticed that after a while, the charging indicator light changed from orange to white and the lenses activated. Not knowing what this meant, I got a little worried about the health of my headset, so please, can anyone give me some answers? Thank you! (:Solved84Views0likes15CommentsMeta Quest 3s can’t connect to app
Meta Quest 3s worst device I ever purchased. Can’t connect device to app, did all the troubleshooting tips besides with Pc cause I don’t have one and that’s unfair to the customers who don’t have one cause now we out of 300 plus dollars. If the issue is a software issue regardless of warranty or not Meta should be able to fix it cause this is happening on their end. I’m a very dissatisfied customer and I’m looking into a class action lawsuit. Too many customers are experiencing the same issue with no solution. I dislike wasting my money especially when I work very hard to get the device for it to stop working on Meta part not mine. I’m highly disappointed, upset, frustrated and exhausted with this experience with this product.25Views0likes1CommentQuest 3 screen burn
Hi, I'm not used to do this like this but this is beyond me, today, while I was sitting in my couch I tried my Quest 3 after more than a month but then I noticed it was hot, when I see the screen it was a weird menu where the controllers and hands were useless, the only thing i had to do is turn it off, after some research it is something like a secret menu for Android, and of course the screen is now burned (this ghost like effect in the screen) so I don't get how a 550 bucks device is having such a crazy error, keeping a device on for so long? How? So, if I decided not to use it for 2 more months? What would happen? This is ridiculous, and of course, I'm out of warranty. So this is just to keep everyone aware of this thing, keep an eye on your devices cuz maybe they're ON for a fking month!32Views0likes2Comments[UNRESOLVED as of May 30, 2024] - Quest 3 Controller Tracking Issues
update May 30, 2024: There have been no updates/improvements to controller tracking since Meta Support marked this as solved! Community consensus seems to be that this issue stems from hardware/software limitations with the controllers, specifically the method of tracking (as a software developer working specifically in the machine learning and computer vision space, I agree that this technology is not particularly robust enough to handle some types of movement). If you play games that require fast hand movements and/or dynamic hand positioning, I would recommend not buying a Quest 3, unfortunately. I've heard some anecdotes regarding improved tracking with the Quest Pro controllers, but the improvements are marginal at best - not worth the additional ~$300 for minimal performance gains IMO. My personal recommendation is to stick to Quest 2. Not to detract from the various improvements that the Quest 3 has brought (e.g., color passthrough w/higher resolution, better hand tracking, higher overall hardware specs compared to Quest 2, etc.), but Quest 2 controller tracking is significantly better than the Quest 3's. Ideally, my hope is that Meta will push an update that allows for pairing Quest 2 controllers with the Quest 3, but as of right now, that's just a pipe dream as Meta has given no indication of making these headsets/controllers backwards compatible. While I'm (naively) hopeful that things will change, realistically speaking, I have 0 expectations and a lot of disappointment. tl;dr: I've had a Quest 2 for almost 3 years. I received my Quest 3 today and was very excited to use it. Controller tracking performance is much worse than the Quest 2, at least in the context of games where you swing your arms as fast as you can. This was not a problem for the Quest 2 (unless controllers were physically damaged, e.g., hitting a wall, dropping them, etc.). Don't buy if you play games like Gorilla Tag, Beat Saber, Synth Riders, or any of the other games mentioned throughout this thread!!! Question: Are there ways to modify the Quest 3's controller tracking such that fast hand movements won't be affected by the prediction-like behavior where the in-game hand moves farther than you swing? When I perform a baseball throwing movement with my hand/arm, the tracking will not keep up and it ends up losing my hand's position for a fraction of a second, causing my in-game hand to be positioned farther away than my hand actually is (this is not an issue with Quest 2 controller tracking). Details/Context: I primarily use VR for exercise, and I mostly play Gorilla Tag. Gorilla Tag is a game where you play as the upper half of a gorilla, using your arms as your means of locomotion. Basically, you use your arms as if they were your legs, and you can run, climb trees, wall-run, etc. It's an infection-based tagging game where you join a lobby of up to 9 other people, and the game will randomly select a player to be the first tagger. The tagger(s) will continue tagging until everyone in the lobby has been tagged (infection-style), and then a random player will be selected as first tagger; this pattern just continuously repeats. While the learning curve is pretty steep to play at a high level, there is a growing community of players who are very competitive (approx. 10-20k players based on the communities I participate in - Competitive Gorilla Tag on Discord and Gorilla Tag Competitive on Discord). As a prominent member of this community, people have been seeking my feedback on whether or not the Quest 3 is worth it. While I feel that a majority of the new features are amazing, I have had issues with the controller tracking. Gorilla Tag is an active game where you're constantly swinging your arms as fast as you can to travel around the map(s) to avoid being tagged. The primary player base for the game is Quest 2 users. Aside from physical damage, most players have not had any problems with controller tracking on the Quest 2, aside from when the controller goes out of the tracking range of the headset (as expected). However, the Quest 3 controllers lose tracking during medium-fast to fast hand movement (medium-fast: like playing catch with a friend; fast: throwing a baseball as hard as you can). The consequence of this in the context of Gorilla Tag is that your in-game arm extends to the game's max arm length frequently, causing your hand to collide with the wall/tree/ground and launch you away from the surface. This is a big issue for games/activities involving fast-paced hand movement as it's not nearly as reliable as the Quest 2 controller tracking performance.Solved182KViews49likes521Commentsquest 3s distorted speakers
Hello I been having this with my quest 3 when ever I watch a video or play a game both speakers start to crackle or pop constantly. It happends when ever the game has some bass they start to pop. I tried updating the quest 3s to latest software update. I also tried restarting it to see if that would work. no luck. any help you can give will be much appreciated thank you.93Views0likes3CommentsQuest 3 stuck on same five-digit pairing code
My Quest 3 is stuck showing the same 5-digit pairing code and cannot complete setup. I’ve tried factory reset, browser pairing, Meta Horizon app, and all available support channels. I do not have access to the Meta Quest app, and the headset cannot reach the Support menu. The pairing code never changes and is not accepted on meta.com/device. I believe the device may be locked in enterprise mode and needs a firmware restore or replacement. Meta’s Help Center no longer provides access to device support forms. I need help from Meta staff to resolve this. As it stands now, I am currently in possession of a $500 paper weight172Views0likes23CommentsRequest to restore ON / OFF option for “Double Tap to Toggle Passthrough”
It seems that the ON / OFF setting for “Double Tap to Toggle Passthrough,” which existed prior to v81, is no longer available. During gameplay, when adjusting the Quest headset (for example, fixing its position), the double-tap gesture can be triggered unintentionally. This causes the game to switch to passthrough mode, interrupting gameplay and breaking immersion. It would be very helpful if this feature could be configurable again via the settings menu (ON / OFF), as it was before. Restoring this option would greatly improve the experience for users who value immersion, especially during games and interactive applications. Thank you for your consideration. ※Japanese 「ダブルタップでパススルー切り替え」のON / OFF設定を復活してほしい v81以前に存在していたはずの 「ダブルタップでパススルーを切り替える」機能のON / OFF設定が、現在は利用できなくなっていると思います。 ゲームプレイ中にQuest本体を触ったとき(装着位置のズレを直すときなど)、 意図せずダブルタップが認識され、パススルーに切り替わってしまうことがあります。 その結果、ゲームが中断されたり、没入感が大きく損なわれてしまうことがあります。 以前のように、 設定からこの機能をON / OFFできるようにしていただけると非常に助かります。 没入感を重視するゲームやアプリを快適に体験するためにも、 ぜひご検討をお願いします。22Views1like1Comment