Quest Link Does Not Work Consistently
OS: Windows 11 Quest Model: Quest 2 (more than one) Link Cable: Multiple third party cables made for Quest 2 PC: Multiple PC setups including laptops Hello, I'm not necessarily here to ask a question, but I want Meta to be aware of an ongoing issue with the Oculus Software on Windows 11 (I haven't tested on 10). For the past year(?) I have been experiencing an issue where Quest Link either: fails outright with an error message, displays a black screen with three dots indefinitely, or I get video but no audio despite the audio settings being correct in 1) Oculus Software, 2) Windows, 3) In the game. I have tested on a slew of different devices all running Windows 11 including desktop PC's and laptops. I have also tested several different third party cables, and even with different Quest 2 headsets. The issue presents itself at seemingly random. Some times it works flawlessly. Most of the time, however, it requires 1) replugging the cable, 2) Restarting Oculus Software, 3) Restarting the PC, 4) Restarting the Quest 2. I change nothing with the configuration of my PC and it will decide to work or not randomly. I have also tried almost every trick on the internet, including messing with USB power saving settings, changing usb ports, trying new cables, trying new computers with a new Windows install, trying new Quest 2's, etc. and a lot of things I don't remember anymore. Nothing works. As you can imagine, I've spent a lot of time trying to get this to work, even resorting to replacing Quest 2's and trying my family's gaming setups. I am beyond frustrated that my attempts to solve this problem have been futile. I am convinced that the Oculus Software on PC is the culprit and is not working as intended. I'll be shocked if Meta's engineers are unable to reproduce the issue, because my attempts to get Quest Link to work consistently have failed on a variety of hardware.Solved27KViews9likes20Comments
