Validation Error
Hello, I am having trouble playing any game, i tried yeeps and it said validation error. I tried other games and it is stuck on the logging in page. I have tried hard reset, clearing storage, checking software updates, deleting and redownloading games, and logging out of my meta account on my phone and logging back in. My sources were YouTube and the meta help page. If anyone can help please tell me.
Can`t connect Meta quest 2 AIR LINK
Hello, today i wanna to play VR but in my Meta quest 2 i see "My computer" Not connected and i see the same thing in meta quest link so i unconnected my meta quest 2 and when i try to connect back i click Devices-Add headset i see Choose how to connect i press continue and i got kicked to ocolus store and nothing happened. Pls help
Oculus Rift S DisplayPort not connecting/working
This post is my last-ditch effort to get this thing to work. I've owned this old-school Oculus Rift S for years and it's worked without an issue until a few weeks ago. I stopped using it for a few months and decided to boot it back up, but now Meta Quest Link says there is either no DisplayPort connection or that the DisplayPort connection isn't working. I did not change any hardware on my computer. I've tried repairing/reinstalling the Meta Quest Link app, updating my drivers, rolling back drivers, and changing the connection to every combination of USB port and DisplayPort possible. I've scoured the internet for solutions and nothing works. I tried opening a support ticket with Meta, but somehow, this device I've used for years isn't on my Meta account and I cannot open a ticket unless I have a device on my account, even though I can see the device and serial number in Meta Quest Link. Even if I was able to get a ticket through, I've heard nothing but bad things about Meta's customer support and doubt they'd be able to help me. I heard that you can get a replacement cable that sometimes works, but Meta doesn't make them anymore and a lot of second-hand ones are either fake or don't work either. I know the Oculus Rift S is a lost ancient artifact by today's standards, so I was considering upgrading to a Quest 3 once I had disposable income, but this hellish experience in trying to get my product to simply function is really badly turning me off from wanting to try any Meta products ever again. I'm instead considering paying extra and getting that new HTC headset that released last year. Please, if anybody has a solution to get this old thing to work, I'll greatly appreciate it.
Left Controller Non-Responsive
So I own a Meta Quest 2 and my younger brother owns a Meta Quest 3 and within the same week we noticed both left hand controllers have mysterious decided to stop responding. By stop responding I mean the controllers won't respond in any manner and will not even turn on after batteries being swapped for brand-new ones, resetting connected controllers and pretty much every possible step recommended that I've seen online. Does anyone have any magical fixes for unresponsive controllers or have we wasted over $1000 CAD on these right-handed head bricks?
Headset dies fast while charging
so basically before ive updated my headset it was running fine charging to 100 with no issues and giving me hours of play time. but after i updated it it just drops super fast while charging ive factory reset it ive got the new updates and everything and it still does it. I tried to contact support and they cant and or wont do anything to help fix and or replace it. Im just kinda upset that my headset is busted after there updates does anyone know of a fix or have recommendations.
New Quest 3 locked on software update, impossible to fix.
Hi guys, I bought my first Quest 3 today. When I turned it on, it started a software update but it gets stuck there — the device keeps turning on and off without completing the update, and I can’t get past that screen. I haven’t even set up my Meta Horizon account yet, and since I didn’t purchase my Quest 3 through the official Meta store, when I try to enter my device’s serial number on the website it gives me an error. I tried doing the sideload update (the only fix I found on the internet) by holding the volume down and power buttons on the Quest 3. But when I select my device in the browser, I get a message saying: “your device is not supported, please try reconnecting your devices.” Weird cause both my PC and Chrome are detecting it as Quest 3. I also tried disabling adblock, deleting caché and cookies, incognito mode, other browsers, other PCs, other cables, connecting it on different times, etc. There is not a single thing I haven't tried. (Every single one of these attempts were done while having 50% battery. There’s nothing else I can do, literally — I’ve already tried factory reset several times as well. Do I need to return my device? I'm submitting this post so support can help me. I'm quite desperate, I don't see my issue anywhere on google and I spoke to support via Whatsapp and everything they told me to try, I already had.
