Lone Echo 2 Broken Main Menu
Hi all, I recently reinstalled Lone Echo 2 hoping to play it again, however upon booting the game up and making it past the accessibility setting screens no problem, I was placed in the main menu environment, but all the buttons were invisible. When I hover my selection cursor over the areas where the button should be, I can hear the little noise they make confirming that they're there, but they're entirely invisible. I'm playing the game over Meta Link using a Meta Quest 2, the same device I used in the past. The only difference is that I'm running it on a newly built PC. So my questions are: are there any known fixes to what I'm experiencing? and, does Lone Echo 2 have any known issues/incompatibilities with the newer gen hardware I'm using? (newer gen i.e. RTX 50 series cards, DDR5 Memory, or AM5 CPUs) Thanks
New Quest 3 locked on software update, impossible to fix.
Hi guys, I bought my first Quest 3 today. When I turned it on, it started a software update but it gets stuck there — the device keeps turning on and off without completing the update, and I can’t get past that screen. I haven’t even set up my Meta Horizon account yet, and since I didn’t purchase my Quest 3 through the official Meta store, when I try to enter my device’s serial number on the website it gives me an error. I tried doing the sideload update (the only fix I found on the internet) by holding the volume down and power buttons on the Quest 3. But when I select my device in the browser, I get a message saying: “your device is not supported, please try reconnecting your devices.” Weird cause both my PC and Chrome are detecting it as Quest 3. I also tried disabling adblock, deleting caché and cookies, incognito mode, other browsers, other PCs, other cables, connecting it on different times, etc. There is not a single thing I haven't tried. (Every single one of these attempts were done while having 50% battery. There’s nothing else I can do, literally — I’ve already tried factory reset several times as well. Do I need to return my device? I'm submitting this post so support can help me. I'm quite desperate, I don't see my issue anywhere on google and I spoke to support via Whatsapp and everything they told me to try, I already had.TWD: Saints And Sinners hardly playable.
I recently just bought the game after watching The Walking Dead, one of my now new favorite shows. I was very excited to play the game, as it downloaded pretty quickly. I decided I should play the tutorial, so I did, and I got through with no issues whatsoever. Until I actually started the game. The game opens up with a scene with an old man and a campfire. He says his lines, but then the game crashes. At first, I though it was part of the game, since it was just a black screen, but I realized the game was no longer running. I tried it a few more times, and decided to look it up. I see a lot of people who have the same issue I’m having, but none are getting any help. I decided that I’d just uninstall the game, wait a little bit, and reinstall it. After it was done, I got back in, and it happened once more. I uninstalled, this time, RESTARTED my headset. I reinstalled it afterwards, and the issue persisted. I’m lost. I’m sure I’m missing something, but I don't have a clue on what it is. I spent over $30 on a game based on a show I love, and am not willing to give it up. Please help!
A hotfix that resets the Quest 3 bootloader will help many people.
encountered a problem where the bootloader on my Quest 3 became damaged and unusable. It's now completely unsigned and won't even allow the system to boot. I'm begging the Meta developers to create an executable module that, when connected via ADB, would allow for updating not only the system but also the bootloader itself. This will help many people experiencing gray screens and other issues. And they won't have to replace the devices that are experiencing the problem; instead, they'll be able to resolve it themselves, with the help of tech support!
Meta are not providing the replacement Quest 2 I am owed and are not being helpful at all.
Hello all. A few months ago after an update, My Quest 2 bricked. After going through trouble shooting and all the fixes available to me I sought help from support. A team member told me it was grounds for replacement, and we initiated that process. I followed the instructions, and sent in my faulty console. On June 24 I got an email saying I should have my new one in 5-7 days. Two weeks after that email, I still received nothing. I contacted support, who then realised there was an issue and promised to escalate it, saying I would receive an update shortly. No update. Since then I have been regularly contacting meta to ask 1) what went wrong, 2) expected timeline of replacement, and 3) why their internal investigation means I can't get the new console I am owed since they took my old one. Every time I get the work around saying it's being investigated, they can't do anything, with no one addressing my core concerns. They will not provide details, nor additional provide additional contacts to me for escalation purposes. I have managed to get someone to tell me that apparently it was shipped to the wrong address, and they won't give me a new console until the previous one has been recovered. The length of time it's taking and the obscure communication style are not in accordance with Australian consumer law, and have been incredibly frustrating. Multiple team members have acknowledged these facts, yet nothing new is happening as far as I can see. Do any of you have a story such as mine that had a successful resolution? Or any contact method to talk to someone at meta who can actually help me? I feel ignored and bullied, since meta has the power to issue me a new console, but are refusing until they complete their own investigation. This should not impact me as the consumer (as per my rights) and it seems as if they are just hoping I will go away. I have done nothing wrong and have gone from having a faulty product, to no product at all, with no clear information as to why. It seems to be a breach of Australian consumer law, as well as horribly inconvenient. Any help would be appreciated!Not charging and both controllers refuse to connect
I haven’t played on my oculus quest 3 for about 3 weeks i went to go and try it out and my controllers didn’t turn on, i replaced the batteries multiple times to no avail, then when my quest died i went to charge it, nothing, ive replaced the plug, switched plug sockets, switched the power cable and still it won’t charge. if theres any advice you have please let me know so i can try itHow to get a real person
I've spent nearly 2 hrs trying to set up my daughter's quest, which she has had for over a year now. As much as this headset costs, and how 'big' of a name 'meta' is, I'm not understanding why this needs to be so complicated. I set it up previously, and the account was scheduled for deletion, and meta/fb is getting my accounts mixed up and now I can't access my secondary account. All the issues I'm having are complex within themselves, and I'm sick of trying to figure it out. ISSUE # 1 Meta allowed me to create an account under the email I want to use (lets call it secondary), but when I try to log into facebook with that email it's saying there's no account associated with that email. I've had this fb account for years, the image on meta is what my profile picture is ( a picture of my daughter as a baby nearly 10yrs ago smh). Facebook wouldn't allow me to delete this account (years ago) so it's just been there for years not getting used. ISSUE # 2 Diving deeper into issue: I have a facebook account, let's refer to it as my primary acct. this account holds ALL of my business assets and my personal account, business pages, ect. It is tied to an email I no longer have access to, and facebook won't let me delete it. I just added the secondary email I want to use, and it allowed me to. ISSUE # 3 Now, when I used the secondary email to create meta account (the new one), I thought it would be for log in purposes only. For reference> ladyscarface.... is the acct that I initially set up on the quest when my daughter got it whenever that was over a yr ago... i thought it got deleted, as i saw in old email that it said I had until march of 2024 to resolve it. it's still there, and it is attached to my primary fb acct. So when I used to secondary email it was tangled up between the two facebook accts. so now, the new meta acct I have created (not ladyscarface), is attached to the fb acct I can't access all of a sudden, and ladyscarface is still attached to my primary fb acct. ISSUE # 4 I want the new acct. to be attached to my primary fb acct. when I am in the meta app and it says I need to complete my profile (it asks for first, last name, and email) it won't let me move forward as it keeps saying that I need to delete an acct from accounts center, but it won't let me. it does this for both the new acct I created today, and the old one (ladyscarface) there are SEVERAL other issues, and I'm sick of googling, reading articles that don't fix or describe my issue. I need to speak to a real person to fix my facebook accounts, this meta horizon non-sense, and email issues. I need the email used for my primary acct removed permanently and deleted (since I no longer have access to it), I need secondary fb acct deleted, so I can use the secondary email as my primary email/login, and to hopefully fix ALL the issues I'm having with setting up this acct. I'd also like to file a grievance because REAL help from a live real person should be readily available.Oculus Rift S DisplayPort not connecting/working
This post is my last-ditch effort to get this thing to work. I've owned this old-school Oculus Rift S for years and it's worked without an issue until a few weeks ago. I stopped using it for a few months and decided to boot it back up, but now Meta Quest Link says there is either no DisplayPort connection or that the DisplayPort connection isn't working. I did not change any hardware on my computer. I've tried repairing/reinstalling the Meta Quest Link app, updating my drivers, rolling back drivers, and changing the connection to every combination of USB port and DisplayPort possible. I've scoured the internet for solutions and nothing works. I tried opening a support ticket with Meta, but somehow, this device I've used for years isn't on my Meta account and I cannot open a ticket unless I have a device on my account, even though I can see the device and serial number in Meta Quest Link. Even if I was able to get a ticket through, I've heard nothing but bad things about Meta's customer support and doubt they'd be able to help me. I heard that you can get a replacement cable that sometimes works, but Meta doesn't make them anymore and a lot of second-hand ones are either fake or don't work either. I know the Oculus Rift S is a lost ancient artifact by today's standards, so I was considering upgrading to a Quest 3 once I had disposable income, but this hellish experience in trying to get my product to simply function is really badly turning me off from wanting to try any Meta products ever again. I'm instead considering paying extra and getting that new HTC headset that released last year. Please, if anybody has a solution to get this old thing to work, I'll greatly appreciate it.