New Quest 3 locked on software update, impossible to fix.
Hi guys, I bought my first Quest 3 today. When I turned it on, it started a software update but it gets stuck there — the device keeps turning on and off without completing the update, and I can’t get past that screen. I haven’t even set up my Meta Horizon account yet, and since I didn’t purchase my Quest 3 through the official Meta store, when I try to enter my device’s serial number on the website it gives me an error. I tried doing the sideload update (the only fix I found on the internet) by holding the volume down and power buttons on the Quest 3. But when I select my device in the browser, I get a message saying: “your device is not supported, please try reconnecting your devices.” Weird cause both my PC and Chrome are detecting it as Quest 3. I also tried disabling adblock, deleting caché and cookies, incognito mode, other browsers, other PCs, other cables, connecting it on different times, etc. There is not a single thing I haven't tried. (Every single one of these attempts were done while having 50% battery. There’s nothing else I can do, literally — I’ve already tried factory reset several times as well. Do I need to return my device? I'm submitting this post so support can help me. I'm quite desperate, I don't see my issue anywhere on google and I spoke to support via Whatsapp and everything they told me to try, I already had.
Quest 3 left controller joystick
I’ve been having issues with my left controller joystick. It won’t move correctly for a seemingly random amount of time, then after that it works perfectly fine. The problem is that the headset won’t interpret the joystick movements correctly, so for example if I push it to move forward, it may move only slightly forward or not at all. The time that these issues has varied incredibly, from only one day, to many months with the issue. It was endurable previously because the issue only arose for directions like left, right and backward. But now it’s not understanding forward movement. I’ve tried replacing the battery, and factory resetting the controller multiple times, but the only thing that ever works is just waiting for it to fix itself. Is there any way of actually fixing that isn’t just buy a new controller?
Validation Error
Hello, I am having trouble playing any game, i tried yeeps and it said validation error. I tried other games and it is stuck on the logging in page. I have tried hard reset, clearing storage, checking software updates, deleting and redownloading games, and logging out of my meta account on my phone and logging back in. My sources were YouTube and the meta help page. If anyone can help please tell me.
quest pro wont update and says no update found stuck on update version 474217005157000000
i had the quest pro sitting for a while went to use it and the headset is stuck on an old update version. and when i try to update it , it wont work. i tried meta's software update website but it doesn't work and i'm not sure if i can contact meta about it since it was a gift a while ago. please if anybody can help me i will be so grateful.Can`t connect Meta quest 2 AIR LINK
Hello, today i wanna to play VR but in my Meta quest 2 i see "My computer" Not connected and i see the same thing in meta quest link so i unconnected my meta quest 2 and when i try to connect back i click Devices-Add headset i see Choose how to connect i press continue and i got kicked to ocolus store and nothing happened. Pls help
Oculus Rift S DisplayPort not connecting/working
This post is my last-ditch effort to get this thing to work. I've owned this old-school Oculus Rift S for years and it's worked without an issue until a few weeks ago. I stopped using it for a few months and decided to boot it back up, but now Meta Quest Link says there is either no DisplayPort connection or that the DisplayPort connection isn't working. I did not change any hardware on my computer. I've tried repairing/reinstalling the Meta Quest Link app, updating my drivers, rolling back drivers, and changing the connection to every combination of USB port and DisplayPort possible. I've scoured the internet for solutions and nothing works. I tried opening a support ticket with Meta, but somehow, this device I've used for years isn't on my Meta account and I cannot open a ticket unless I have a device on my account, even though I can see the device and serial number in Meta Quest Link. Even if I was able to get a ticket through, I've heard nothing but bad things about Meta's customer support and doubt they'd be able to help me. I heard that you can get a replacement cable that sometimes works, but Meta doesn't make them anymore and a lot of second-hand ones are either fake or don't work either. I know the Oculus Rift S is a lost ancient artifact by today's standards, so I was considering upgrading to a Quest 3 once I had disposable income, but this hellish experience in trying to get my product to simply function is really badly turning me off from wanting to try any Meta products ever again. I'm instead considering paying extra and getting that new HTC headset that released last year. Please, if anybody has a solution to get this old thing to work, I'll greatly appreciate it.
