Validation Error
Hello, I am having trouble playing any game, i tried yeeps and it said validation error. I tried other games and it is stuck on the logging in page. I have tried hard reset, clearing storage, checking software updates, deleting and redownloading games, and logging out of my meta account on my phone and logging back in. My sources were YouTube and the meta help page. If anyone can help please tell me.
quest pro wont update and says no update found stuck on update version 474217005157000000
i had the quest pro sitting for a while went to use it and the headset is stuck on an old update version. and when i try to update it , it wont work. i tried meta's software update website but it doesn't work and i'm not sure if i can contact meta about it since it was a gift a while ago. please if anybody can help me i will be so grateful.Can`t connect Meta quest 2 AIR LINK
Hello, today i wanna to play VR but in my Meta quest 2 i see "My computer" Not connected and i see the same thing in meta quest link so i unconnected my meta quest 2 and when i try to connect back i click Devices-Add headset i see Choose how to connect i press continue and i got kicked to ocolus store and nothing happened. Pls help
New Quest 3 locked on software update, impossible to fix.
Hi guys, I bought my first Quest 3 today. When I turned it on, it started a software update but it gets stuck there — the device keeps turning on and off without completing the update, and I can’t get past that screen. I haven’t even set up my Meta Horizon account yet, and since I didn’t purchase my Quest 3 through the official Meta store, when I try to enter my device’s serial number on the website it gives me an error. I tried doing the sideload update (the only fix I found on the internet) by holding the volume down and power buttons on the Quest 3. But when I select my device in the browser, I get a message saying: “your device is not supported, please try reconnecting your devices.” Weird cause both my PC and Chrome are detecting it as Quest 3. I also tried disabling adblock, deleting caché and cookies, incognito mode, other browsers, other PCs, other cables, connecting it on different times, etc. There is not a single thing I haven't tried. (Every single one of these attempts were done while having 50% battery. There’s nothing else I can do, literally — I’ve already tried factory reset several times as well. Do I need to return my device? I'm submitting this post so support can help me. I'm quite desperate, I don't see my issue anywhere on google and I spoke to support via Whatsapp and everything they told me to try, I already had.Oculus 2 Game Audio Isn't Working
I've had my Oculus 2 for quite some time now, but recently I haven't been able to use it to play any games. When in the main hub the audio works fine coming out of the device, but the moment I open steam and try playing any of my games like I would before such as Beat Saber and BOXVR the audio stops working. If I look on my pc I am able to see that it says "Steam Link Audio is disabled one or more steam streaming audio endpoints are disabled" I have gone through all of my computer's settings to make sure everything is enabled and that I have the computer set to the correct audio output when playing, steams settings, meta quest phone and computer app, and the oculus's settings themselves and nothing works. I have even factory reset my Oculus to see if that would fix it, but no. I've also tried connecting wirelessly and wired to the PC How can I fix this??Meta Quest 3S will not charge
Hi, I have seen other posts regarding this issue and I have tried the Power button and volume down button for 30s+, nothing happens. I have tried contacting support, but even though in the Meta Horizons app, the MetaQuest3S shows up in my devices, it does not in the browser, and when I give the ChatBot my SN, it says it cannot be verified, and I did triple check, and I checked the SN in the app on the device and am using that same one. So, since i purchased it from BestBuy in June and not through MetaStore, the bot is blocking me from contacting support, and the device will not sync between the app and the website. I have tried 5, known/verified working chargers, and nothing happens. I left it charging for 48 hours to be completely sure, and nothing. No LEDs, no sound, nothing. What am I supposed to do if I can't get in contact with support?
