i lost access to my account
when i first got the device i set up 2 factor then i lost my phone number and the things i put it on i thought i was lost but i still have the face book and email connected to it i just was hopping to reach out to support for a recovery code i would be happy to provide anything to get my account back
New Quest 3 locked on software update, impossible to fix.
Hi guys, I bought my first Quest 3 today. When I turned it on, it started a software update but it gets stuck there — the device keeps turning on and off without completing the update, and I can’t get past that screen. I haven’t even set up my Meta Horizon account yet, and since I didn’t purchase my Quest 3 through the official Meta store, when I try to enter my device’s serial number on the website it gives me an error. I tried doing the sideload update (the only fix I found on the internet) by holding the volume down and power buttons on the Quest 3. But when I select my device in the browser, I get a message saying: “your device is not supported, please try reconnecting your devices.” Weird cause both my PC and Chrome are detecting it as Quest 3. I also tried disabling adblock, deleting caché and cookies, incognito mode, other browsers, other PCs, other cables, connecting it on different times, etc. There is not a single thing I haven't tried. (Every single one of these attempts were done while having 50% battery. There’s nothing else I can do, literally — I’ve already tried factory reset several times as well. Do I need to return my device? I'm submitting this post so support can help me. I'm quite desperate, I don't see my issue anywhere on google and I spoke to support via Whatsapp and everything they told me to try, I already had.
On the second headset now :(
Hey everyone. I am new to the Meta Quest 3s. I had a 3 but thought it was busted. I ended up getting the 3s for free and wanted to try VR again. I followed all the instructions to set it up. When I went to launch a game on my PC (Phasmophobia) , it would launch on my desktop and in my headset I will see the purple/orange grid back ground and it will say the game name and the words "Next up" under it. I have a Ryzen 7 5700X,32 GB of RAM, and an RTX 2080. My specs are decent enough to run a lot of games. I have tried to mess with settings, force the game to launch in VR, even uninstall any VR stuff, and reinstall. I would do my windows, but I don't think that would solve anything. I am using AirLink as well. On my old headset, I had a cable too. Never worked. I know it's got to be something with my computer. If there is anything anyone can do to help me, that would be great. Thank you in advance!
