Media is taking longer to Import.
I've recently taken videos using my Meta Ray-Ban glasses. Most videos were under 20secs. Most videos from the same day have been imported but there are a few that still shows "importing full-quality video" even after many days. How do I get this resolved?287Views0likes2CommentsMic issues on Meta Ray-ban Display
Hi! I have been using it daily since October and I love the day to day with it on my updated Android. This morning I ran into a problem: the microphone on my glasses stopped working on my phone. My main case of wearing glasses is still using them as a headset for calls and sending voice messages. It is updated to the last version available. I've tried factory restoration (also unpair and re-pair) and nothing. I already had a first generation with a very similar problem, but there it was possible to remedy the problem by activating an option in the app settings. However, we do not have that option here. Anyone else with this problem and/or solution?70Views0likes1CommentMicrophones not working on Oakley Vanguards
Hi all, this is only my second time using my Vanguards and the microphone isn’t working so I can’t use the ‘Hey Meta’ function. I've done absolutely everything that is asked. Unpair. Restarts. Toggle off. Toggle on. Nothing has worked. Does anyone have any advice?178Views1like12CommentsOakley Meta Vanguard No Audio
Im having issues with my brand new glasses. It does not play any audio coming from the phone. Everything else works but when it comes to listen to music or making calls. It gave me an update to version 17 whilst setting up the glasses and both the phone and meta ai app are up to date. I already tried the TS found over here re-pair the glasses, factory reset and all the works. it feels like a firmware bug but i have no idea what to do. Oakley did not help they just offered a return but it is not possible for me. I bought them for a trip in which I currently am… in a different country. any ideas?357Views0likes5CommentsAmazon Music stopped working on Ray-Ban Meta Gen 2 glasses
As of a week ago, Amazon Music refuses to work on my Ray-Ban Meta glasses. If I ask the glasses to play a song on Amazon Music, the voice announces the track is about to play on Amazon Music, but nothing actually plays. I've tried all the troubleshooting steps such as reinstalling, re-connecting to Amazon Music, etc. Nothing seems to fix it. Using the glasses with Android in case that is relevant.Solved177Views2likes9CommentsOculus Rift S Headset stays black after years of it working
My headset randomly stopped working one day and I've tried everything to get it to work. I've reinstalled the software, I've updated my graphics drivers, I've plugged it into different ports, and still nothing. I tried asking for help on the support page but for some reason, my serial number for my product isn't recognized. Can someone help me please?787Views0likes20CommentsMeta raybans displays do not disconnect Bluetooth when off face and in case charging.
Just received glasses in noticing that well they’re in the case charging my Bluetooth on my phone (iPhone) has not disconnected. I have the setting on that. It should be disconnecting when I remove them so that’s not working. I’ve tried toggling that on and off still the same even turning Bluetooth on and off it’s reconnecting despite the glasses are in the case charging that should not be happening, especially in the case it should just be a given if they’re charging Bluetooth should not be connected as they can’t even be worn on your face and charge. Clearly a bug has most recent update not a good first experience. How do we resolve?345Views0likes5CommentsAnyway to delete photo/video in a group from Meta Ray-Ban Display?
It seems Meta Ray-Ban Display won't delete photos and videos I took after importing them into my phone like the other non-display models do. I can still see the media in the Photos app of the glasses themselves. I need to delete them one by one in the glasses, which takes a lot of time and effort. Is there any way to empty the space with just a few clicks or delete them in a selected group? If not, can the Meta team add this feature in the future software update?537Views0likes12CommentsAllow us to connect WhatsApp for Business with Rayban
Good morning fellas, I bought the new Meta Rayban yesterday and I find them much better than the old ones I only have one problem, from the settings you can connect a Whatsapp account for messages etc etc, the problem is that I use Whatsapp business and it is not possible to connect them to this app. The assistance confirmed it to me and told me to write a post here with a request to the developers so that they can make this whatsapp business also connectable. It would be enough to give the choice once you click on “connect” between one or the other whatsapp in my opinion. Does anyone have the same problem as me?5.9KViews12likes16Comments