Leaderboards stopped working for some players
Hi everyone A few days ago, some users started reporting that they couldn't run the game. The problem was that the ovr_User_GetLoggedInUser function was failing. We managed to get rid of the use of this function, but unfortunately, after the update, exactly the same users reported that their leaderboards were not working. We did not have requested any user data in the Data Use Checkup section, so we requested User ID, User Profile, and Friends. Unfortunately, the problem still did not improve after receiving approval. One user has this problem on both Quest 1 and Quest 2. It looks like the problem is specific to specific users. Does anyone know what it could be and how can it be fixed? We use Unreal Engine Version: 4.24.3-0 +++ UE4 + Partner-Oculus-4.24, OVRPlugin: 1.50.0 The said user uses Version: 23.0.0.87.517.260511599 Runtime Version: 23.0.0.87.517.260511615 Thanks for the help! Tomek
Oculus API entitlement check failure
Hi everyone - I am trying to use the Oculus leaderboards API in my app 'Dungeon of Nekros'. I am using Unity 2019.4.28f1 and the Oculus XR Plugin v1.5.1. The call to entitlement check keeps failing when in Unity and also when in the standalone app. The Oculus Platform Settings is not letting me enter my credentials for some reason - not sure if it's because I'm in an older version of Unity and it's only compatible with a new version. Please advise on potential solutions. Thanks! Jim ** I am using the following code - using Oculus.Platform; ... void Awake() { Core.LogMessages = true; Core.Initialize(myAppID); if (Core.IsInitialized() == true) { checkEntitlement(); } } void checkEntitlement() { Entitlements.IsUserEntitledToApplication().OnComplete( (Message msg) => { if (msg.IsError) { // User is NOT entitled. Debug.Log("LeaderboardManager -> Error: User not entitled -> " + msg.GetError().Message); } else { // User IS entitled Debug.Log("LeaderboardManager -> Success: User entitled" + msg.GetError().Message); } }); }
