Quest Link / Air Link suddenly stopped working today – session never starts
Device: Meta Quest 3 OS: Windows 11 GPU: NVIDIA RTX 5080 Connection: Air Link and USB Link (same behavior) Quest Link (both Air Link and USB Link) was working normally for months and was working earlier today. After ending a session and starting another one, Link stopped working completely. The headset is detected, the session initializes, but it freezes on the grey/purple Link screen and never reaches VR Home. Eventually the session drops or returns to the headset home. This is not a USB issue, not a network issue, and not a headset pairing issue. Important facts Same hardware and setup working for ~4 months Worked earlier today No hardware change No Windows reinstall No BIOS change No GPU change What I already tried Reinstalled Meta Quest Link multiple times Factory reset the Quest 3 Removed all Oculus / Meta registry entries Clean GPU driver reinstall with DDU Downgraded NVIDIA driver Tested both Air Link and USB Link Repair installation Restarted all Meta/Oculus services Reconfigured the headset from scratch None of the above resolved the issue. Observed behavior PC app detects the headset Session enters VR mode Streaming loop starts Grey / purple Link screen appears No image is ever presented Session freezes or terminates This indicates the session is created, but the compositor never presents a valid frame. Relevant log behavior From Service.log and LinkClient.log (same timestamps): VR session initializes Streaming starts Frames may briefly decode Compositor or transport fails shortly after Errors such as: Failed to read display driver information Graphics adapter state UNKNOWN Elevated Shared Memory failed to initialize Error -1002 Registry/config access failures after reinstall This points to a runtime or compositor state failure, not user configuration. Key point This did not degrade gradually. It stopped working suddenly today after previously working normally. That strongly suggests a silent Meta runtime update or a runtime state corruption that reinstall does not fully reset. Request to Meta Please confirm whether there was a Quest Link / runtime update today Clarify how to perform a true clean runtime reset (not just reinstall) Confirm if there is a known issue with Link compositor initialization Provide a way to roll back the Quest Link runtime At the moment, Quest Link is completely unusable despite supported hardware and exhaustive troubleshooting. I can provide full Service and LinkClient logs with timestamps if needed.Solved4.5KViews34likes88CommentsAir Link stuck in infinite loading loop – OculusDash.exe keeps crashing (COM initialization failure)
When trying to connect horizon link with airlink, loading is keep going over and over, never end. First of all , i stated to observe task manager. and i found the OCULUS-DASH.exe process was keep shutting down, whenever start link to horizon. Here is the Oculus Dash Log 2026-01-19T17:24:28.866133 [I]: C:\Program Files\Meta Horizon\Support\oculus-dash\dash\bin\OculusDash.exe startup: 2026-01-19T17:24:28.867130 [W]: Invalid prop name: oculus.signalFenceInDX 2026-01-19T17:24:28.868127 [W]: Invalid prop name: oculus.signalFenceInDXEarly 2026-01-19T17:24:28.868127 [W]: Invalid prop name: debug.saveLogToMiniDump 2026-01-19T17:24:28.868127 [I]: CLAYLOG - Entering App::run 2026-01-19T17:24:28.868127 [I]: LOGFILE: C:/Users/PC/AppData/LocalLow/Oculus/Dash/log/Dash.log 2026-01-19T17:24:28.893061 [I]: App::run isVRMode m_windowShouldClose 0 2026-01-19T17:24:28.893061 [I]: OculusUtil::_init() 2026-01-19T17:24:29.478517 [I]: OculusUtil::_initHMD() 2026-01-19T17:24:29.478517 [I]: HMD: Oculus Quest2 (FW -11901.0) 2026-01-19T17:24:29.479522 [I]: HMD: (2816x1472) 2026-01-19T17:24:29.479522 [I]: RT : L(4160x2096) R(4160x2096) 2026-01-19T17:24:29.479522 [I]: OculusUtil::newControllerFactory() 2026-01-19T17:24:29.479522 [I]: Medium: Branch [systemux] Build [0] 2026-01-19T17:24:29.480517 [W]: Unable to find loader for Texture resource at path 'textures/test/checkerboard'. File may not exist. 2026-01-19T17:24:29.592752 [I]: Audio will play through VR device '헤드폰(Oculus Virtual Audio Device)'. 2026-01-19T17:24:29.706830 [I]: OAF Initialized 2026-01-19T17:24:29.709811 [I]: Dash Ready 2026-01-19T17:24:29.710318 [I]: RenderDeviceSystem::_onAddedToScene() 2026-01-19T17:24:29.714985 [I]: NVAPI initialized: driver version 57602 2026-01-19T17:24:29.714985 [I]: RenderDevice::RenderDevice() 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_device_group_creation (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_external_fence_capabilities (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_external_memory_capabilities (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_external_semaphore_capabilities (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_get_physical_device_properties2 (2) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_get_surface_capabilities2 (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_surface (25) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_surface_protected_capabilities (1) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_KHR_win32_surface (6) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_EXT_debug_report (10) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_EXT_debug_utils (2) 2026-01-19T17:24:29.833803 [I]: Vulkan supported extension: VK_EXT_surface_maintenance1 (1) 2026-01-19T17:24:29.834813 [I]: Vulkan supported extension: VK_EXT_swapchain_colorspace (5) 2026-01-19T17:24:29.834813 [I]: Vulkan supported extension: VK_NV_external_memory_capabilities (1) 2026-01-19T17:24:29.834813 [I]: Vulkan supported extension: VK_KHR_portability_enumeration (1) 2026-01-19T17:24:29.834813 [I]: Vulkan supported extension: VK_LUNARG_direct_driver_loading (1) 2026-01-19T17:24:29.905648 [I]: INFO: ovr_GetSessionPhysicalDeviceVk inHmd = 00000234B29F8048 vulkanDevice = 00000234B3744220 vulkanDevice->m_instance = 00000234B390C080 2026-01-19T17:24:29.906188 [I]: INFO: ovr_GetSessionPhysicalDeviceVk vulkanDevice = 00000234B3744220 vulkanDevice->m_physicalDevice = 00000234B3FCFB40 2026-01-19T17:24:29.906188 [I]: INFO: API 0.64.65.47 2026-01-19T17:24:29.906188 [I]: INFO: DRV 144.0.128.0 2026-01-19T17:24:29.906188 [I]: INFO: VEN 0x10de 2026-01-19T17:24:29.906188 [I]: INFO: DEV 0x2216 "NVIDIA GeForce RTX 3080" 2026-01-19T17:24:29.982235 [I]: gpu vendor id is 10de 2026-01-19T17:24:29.994762 [W]: Unable to find loader for Texture resource at path 'textures/test/color_ramp'. File may not exist. 2026-01-19T17:24:29.996757 [W]: [GuardianDraw.glfx:269]: Program 'GuardianDrawFloor': can't find depth state 'depth' 2026-01-19T17:24:30.104946 [W]: Unable to find loader for Mesh resource at path 'models/tools_hand/ToolOrient_CursorLeft'. File may not exist. 2026-01-19T17:24:30.105917 [W]: Unable to find loader for Mesh resource at path 'models/tools_hand/ToolOrient_CursorRight'. File may not exist. 2026-01-19T17:24:30.105917 [W]: Unable to find loader for Mesh resource at path 'models/tools_hand/Tool_CursorLeft'. File may not exist. 2026-01-19T17:24:30.105917 [W]: Unable to find loader for Mesh resource at path 'models/tools_hand/Tool_CursorRight'. File may not exist. 2026-01-19T17:24:30.107484 [W]: Unable to find loader for Material resource at path 'materials/tools_ui/Crosshair'. File may not exist. 2026-01-19T17:24:30.107484 [W]: Unable to find loader for Material resource at path 'materials/tools_ui/Arrow'. File may not exist. 2026-01-19T17:24:30.108452 [W]: Unable to find loader for Texture resource at path 'textures/tools_ui/Hand_D'. File may not exist. 2026-01-19T17:24:30.108452 [W]: Unable to find loader for Texture resource at path 'textures/tools_ui/Hand_M'. File may not exist. 2026-01-19T17:24:30.248989 [I]: Didn't find existing sound '/UI/Key_Hover' using default '/UI/Button_Hover'. 2026-01-19T17:24:30.249984 [I]: Didn't find existing sound '/UI/Key_Click' using default '/UI/Button_Click'. 2026-01-19T17:24:30.257988 [S]: Could not initialize COM17Views0likes0CommentsOculus Quest 2 Horizon Link pairing stuck issue
Hello there, I`ve bought Oculus Quest 2 and wanted to pair it with Horizon Link I`ve downloaded mobile app then opened it and started pairing process, so I also have turned on my Oculus Quest 2 then typed 5-symbol code to app and it was paired successfully, I can see it in my devices but there is a problem - Mobile App said that I need to continue configuring my Oculus Quest 2 actualy on my device, but then I weared it on there was nothing changed, It steel shows link code and nothing happens. Then I also tried to reset it with recovery mode -> went to boot menu and selected factory reset, when it booted it steel shows this link code and steel nothing happens. Did someone had same issue, how did you solved it ?20Views0likes0CommentsQuest Link desktop "blocked"
I have a Quest 3. My son has a computer. He wants to use Link to play PC games. Attempting to login to the desktop Link app with his account results in an error saying something like no permission or unauthorized or something. When I login with my account on Link it lets me do so, but then attempting to link via his account on the Quest 3 headset results in a message stating "blocked" or similar and prompts that the parent can update his account to enable Link access. There is no such menu option in Family center to enable linking. Additionally, when not connected to his PC, while logged in through his Meta account, going to settings > Link and attempting to enable results in the same message; something about it being blocked Where can I enable my son's meta account to connect via Link. Currently he cannot connect to his PC with the Quest 3, unless he uses my meta account on both the headset and the desktop software. I see no option in the family center to enable Link610Views0likes6CommentsMeta Horizon Link (Win11) akzeptiert Passwort nicht
Hi, ich wollte auf meinem neuen PC Horizon Link installieren jedoch wird mein Passwort nicht akzeptiert obwohl es stimmt habe es sogar zurück gesetzt. die App meldet aber immer E-Mail oder Passwort falsch jemand eine Idee wie man das behebt ?15Views0likes1CommentNew drivers are required for Meta Quest Link
I've updated to the latest, non-beta for both the newly named 'Meta Horizon Link' software as well as the Quest 2 now on v83.0. The Meta Horizon Link software doesn't seem quite finished and ready for prime time. I have a persistent beam across the top of the app stating "New drivers are required for Meta Quest Link. Update now" - When I click "Update now", the app shuts but nothing more happens. I've waited several minutes thinking it might be doing something silently - it isn't. I then reopen the app which is a preceded by a 'Repair' screen. Getting back into the app, I see that same "Update now" button, click it but now it fails because the required services were stopped in the previous attempt. I restart the services and then the app, click the "Update now" button and we're back to point 1 with it closing the app and nothing happening. I've tried completely removing the app and its registry amends using Revo Uninstaller so I can completely start with a clean slate and the issue persists after a reset and re-installation. Is there a download url to the most recent link driver outside of the app available? Or is this a false notification due to a naming mismatch between the link driver and the newly named Horizon Link software? Many thanks in advance.4.3KViews6likes31CommentsQuest Pro does not connect automatically to Link
After PC power on, or PC wake up from sleep (also turning on the Meta Quest Link win11 app, if not already running), I put the headset on my head, and the main screen appears. In Quick Settings, I can see that Quest Pro doesn't automatically connect to Link via cable (it says a message "Disconnected"). This used to work few months ago (2 patches ago actually). To connect it back, I have to unplug and plug the cable back into the headset. This seems to become a new bug, or rather some software glitch, headset not connecting to pc directly.131Views0likes6CommentsPLEASE DISABLE LINKAPP AUTOSTART in Microsoft Windows !
Please add a simple option to "start minimized" or disable autostart.. in settings of Meta Link PC APP. No regedit, no secret autostart commands. We want to be able to control which window opens at Windows startup! Meta has been denying this option for years! Reddit is full of this. Greetings!599Views1like19CommentsPoor Link performance
I'm not even talking about "when streaming from my PC" - just launching the Link app on my Quest 3, it's barely usable. Frame rate is like 1 frame per 1 to 1.5 seconds. I'm using a USB3 cable, the Link USB test in windows says I have between 2.3 and 2.6Gbps bandwidth. Video is literally how it looks like - UI rendering is unsteady, often see black where it failed to update the environment rendering, and it takes me a minute just to launch and quit. Is this something that tweaking PC bandwidth would even affect if I'm not running anything on the PC? I'm primarily using Link to allow me to quick launch a project from the Unreal editor. Dropbox VideoSolved70Views0likes1Comment