Meta Deleted my account
I have been playing VR on oculus from when i got my first oculus rift and have a quest 2 now. i spent the past 2 years away in service and didn't have access to my email. now that i am back i cant log in and saw in my email that my account was deleted because i didn't verify my age in time (i am not young). because i cant log into my account i cant even use my headset and it wont let me switch accounts. how can i get my old account back34Views0likes2CommentsCannot Make Purchases. "Request cannot be completed until further actions"
Basically when i wanted to make a purchase, I couldn't, and this message kept popping up saying "Request Cannot be Completed until Further Actions." Probably because I entered my pin incorrectly like once or twice. But Now i can't buy games on my account. Is there any issue to resolve this?Solved40KViews11likes246CommentsIs the NVIDIA GeForce GTX 1650 compatible with Quest Link?
Hi, I have a Dell XPS 15 7590, i7- 9750H with 32gb ram and a NVIDIA GeForce GTX 1650. I have been trying to use my oculus link with Microsoft Flight Sim 2020 however I have noticed the oculus link cable does not support the NVIDIA GeForce GTX 1650 graphics card. Are Oculus looking to make this compatible?Solved31KViews12likes13CommentsBobber Bay shop not working
I've been trying to get the purchase screen in the shop to pop up but have yet to get it to work. I've been playing the game for about a week and have caught most of the fish at Bobber bay but can't access the store to buy anything. Anyone know of a way to get past this? I see it's been an issue for some time now and I know it works for some people.1.3KViews5likes65CommentsAdding money to child account
Hello, I am wanting to add money to my son's wallet so he can buy shiny rocks in Gorilla Tag but I don't see how to do that. He has an under 13 account. If he goes to the ATM in Gorilla Tag it says the action is blocked do to age restrictions. I have tried to remove the restriction from his account so I can make the purchase for him but its grayed out. I have even tried to just change his birthday so we can get this done but that doesn't work either. Surely there is a way for a parent to add money or buy items for their kids accounts?Solved14KViews5likes33CommentsPairing quest 2 with only left controller?
Hi, is it possible to pair quest 2 with only left controller? last time I use this device is years ago, but I can't pair using meta horizon (the name was meta quest app if I not mistaken), then I sideload the latest firmware, tried to pair again, it has no problem until pairing the right controller step, I realize the right controller can't turned on with new battery (broken). Hope someone can help to skip this step, if no solution, it's sad I have to forget this vr device.37Views0likes1CommentWhite horizontal stripe across screen while using link
Headset seems to work fine stand-alone. I use the headset with IRacing, and often (not always) get a translucent horizontal stripe across the screen after about 15 minutes or so. It doesn't feel like the headset is overheating. This doesn't show up on the screen mirror on PC, or if I "mirror" with the debug tool. Is this likely a failing display or is there somewhere else I should look?Solved369KViews34likes1125CommentsHorizon+ perks unavailable
Hey everyone. With Horizon+ subscription you're supposed to get perks included. Such as horizon+ user promotional coupons, monthly quest cash, exclusive avatars ect. To clear this up there are 4 users in my house hold and a 5th and 6th family member outside of the house that all have the horizon+ subscription. 4 of those subscribers are quest 3 users, 2 are quest 2 users. On my quest 3 and my daughters quest 2 we do not have access or even a tab that shows our perks. The other users all have a perks section in their horizon plus tab either on app or in their headset store. Ours just simply isn't there. So I'm missing out on a lot of perks I'm paying for by having the subscription on those 2 headsets.... I contacted meta support and all I got was we will get back with you. Any ideas???143Views0likes14Comments