Cannot Make Purchases. "Request cannot be completed until further actions"
Basically when i wanted to make a purchase, I couldn't, and this message kept popping up saying "Request Cannot be Completed until Further Actions." Probably because I entered my pin incorrectly like once or twice. But Now i can't buy games on my account. Is there any issue to resolve this?Solved39KViews11likes229CommentsAdding money to child account
Hello, I am wanting to add money to my son's wallet so he can buy shiny rocks in Gorilla Tag but I don't see how to do that. He has an under 13 account. If he goes to the ATM in Gorilla Tag it says the action is blocked do to age restrictions. I have tried to remove the restriction from his account so I can make the purchase for him but its grayed out. I have even tried to just change his birthday so we can get this done but that doesn't work either. Surely there is a way for a parent to add money or buy items for their kids accounts?Solved13KViews5likes31CommentsMeta Quest headset not downloading any games
Ive been trying to download this game i got but every time i press on the download button it gets to 0% and then cancels the download. I’ve tried restarting the headset which didn’t do anything so i resorted to a factory reset but after that nothing is downloading still. so now im left with no games to play on the headset because of this problemSolved26KViews0likes78CommentsI can’t play multiplayer games
I am having trouble playing multiplayer games. I join a multiplayer game and it will kick me from the lobby but not the actual game from 5 to 30 seconds of being in the lobby. I tried doing a factory reset, deleting and reinstalling the game and restarting my oculus. The same will happen when I’m on a call with my friends. Please help.Solved7.5KViews0likes23CommentsQuest 2's "Go LIVE To YouTube" Feature Not Working
So recently I've seen that in the Camera, there's now an option to go live on YouTube and see your chat while you stream. I've tried to use this feature, but every time I do it always says "something went wrong". (for the record I use OBS studio and stream the oculus.com/casting window. WHAT I'VE TRIED: - Going live on OBS then casting - Starting a scheduled live If someone could please tell me what I'm doing wrong I would appreciate any help.13KViews6likes37CommentsI can't ask for permission on age restricted games it just won't load
I recently wanted to play the Game Bonelab on my quest 2 ! My parents are totally fine with me playing 18+ games since I myself am 17 and turning 18 soon. However my account is entirely restricted for 18+ games ! I already set up the parental controls with my mom‘s Account to disable the function and give me full access to the entire catalogue ! However, whenever my mom disables the restriction, the option is immediately re-enabled when you leave the menu ! My phone app got spammed with „your restrictions have been disabled“ notifications, however the changes never apply ! I also am unable to even send an approval notification for any purchases overall, so there is absolutely no button to even press ! Well, now my Mom gifted me the game over her account, because we thought this maybe worked better. But the activation code just gets rejected with the same „you aren‘t 18 yet“ response… What can i do ? I have full approval of my parents as I said before… We followed all the guides on the websites, doing everything step by step. Websites don‘t work either, we tried the Website on Desktop and also via Mobile Browser…4.8KViews0likes11CommentsChild Meta account can't add Parent/Trusted Meta account as friends.
Hi everyone! So I am making this thread to raise visibility for child Meta accounts not being able to add their parents or a trusted account as a friend and vice-versa. If this situation does apply to you, please let me know of the following so I can get this info looked into. Which headset version are you currently running? You can check this in Quick Settings > Settings > Software Update > under the Current Version Details section. The formatting should be 60.#.#.###.###.######### or 62.#.#.###.###.#########. Are any of you currently enrolled in the PTC? If so, is it for the headset, PC app, or both? Can you let me know the mobile app version, along with the OS for the phone? Which headset are you using? Has anyone been able to add their child/parent as a friend from some workaround? Also, if you guys see any other threads with this problem as their main topic, please feel free to link them in the replies; I'll want to look over them if possible.Solved30KViews7likes117CommentsCant download After the Fall on desktop app
I purchased After the fall in the quest headset and wanted to airlink to my PC for better graphics. I cannot download the program to my PC via the desktop app. Other games are not having this issue it appears to be only "After the Fall". I have opened a ticket (7786734) and there was no solution i was simply told that my RTX4090 was too powerful. Which should in no way keep the oculus app from functioning properly and the fact that other games work this way clearly shows this to be incorrect. I would appreciate any help to resolve this. Also i have already tried the download and repair effort described on another thread. This did not solve the issue.901Views0likes5Comments