3S Black Screen
One day I got back to my house after school and as usual I was trying to get on my Meta Quest 3S to play Gorilla Tag but my VR showed a black screen. Initially I knew nothing was wrong and decided that it might have just been a glitch and tried restarting it, that didn't work so I decided to factory reset manually (Power and volume down buttons) this didn't do anything and left my screen black. I could hear sounds and see power off options such as the restart, power off and cancel buttons and could interact with them but they did nothing. This was four days ago on Friday 13 (crazy I know) and I don't know what to do, I have tried all basic maneuvers of trying to reboot, update (from the computer), let it die, factory reset, power off, restart, and nothing has seemed to work. When I tried updating the system both my Quest and the computer claims that the update completes and that everything went smoothly but nothing changes and the black screen remains. Whenever it is in the updating phase (plugged into my laptop and Quest) the LED on the left side is a purple/magenta color, which I've heard means the Quest needs an update. I just want to play gorilla tag again, could someone help me with my issue please? Thank you. -Sincerely, bruh.631173
Meta quest 3s stuck in usb update mode
hi good afternooon, irecnetly updated my son's meta quest 3s and during the update the device crashed and reset, this led to the device being corrupted and now stuck in usb update mode, out of all the options that are available nothing works about from device info, when ever i press factory reset or power off the device or boot device it just flashes screens and reloads the USB Update mode again, even when i plug it into my pc to use the update tool provided on your website, my pc isn't picking it up due to it being stuck iun this boot mode, is there anyway i can fix this issue my self??? i look forward to hearing from you Brad
Using Quest 3S with Quest Pro Controllers
So, recently I had purchased a quest 3S. The headset is great and I've been having no problems with it aside for the fact that I can't seem to pair my quest pro controllers with it. When will the pro controllers become compatible with the 3S so I can stop using my Quest 2 to maximize the 150 dollar purchase I made on top of buying a new headset?Apps Not Downloading
I am having a major issue where none of the apps or updates on my Quest 3S are installing. Every download just says Queued or Installing indefinitely and never completes. This is happening for both new app downloads and updates for apps I already have. Device: Meta Quest 3S Software Version: 83v Troubleshooting I’ve already tried: Restarting the headset multiple times. Turning Wi-Fi off and back on. Canceling and restarting the downloads. Checking for enough storage space Is there a known fix that doesn't require a factory reset? Thanks for the help!
Internet Issue > Wi-fi Connected But Not Internet
Connected to Internet Connection on Meta Quest 3S but when I join a game it says 'Check your network and try again' When I join like animal company / gorrila tag it's failing to connect to a game. Can you fix this meta? How do I fix this? I don't want to Factory Reset. My headset is right now connected to Wi-Fi but can't play games like online games (multiplayer games) Note: I used another wifi to connect to my VR but it still dose not work it's my VR that is causing the problem.
Glows on light elements in my meta quest 3s
Hi, I have a problem with my Meta quest 3s. White or clear images (including writing) appear with glows on a black background. This also applies to the dashboard (with a white theme especially, but slightly scanned with the black theme) when I use the headset in a dark environment. When the logo appears I give an app that I start on a black screen has 'stripes' as if I had dirty glasses (I also wear glasses but they are quite clean, as well as the lenses of the headset) and it also happens to me with the light of any element of the game (same light bulbs). I'm undecided whether to make a return or keep it, because I don't know if it's a defect or it's right like this. I know that fresnel lenses have this factory defect but it seems more accentuated to me. When I activate the immersive house (very bright environment) the halos disappear. In addition, the halos are mostly located where I am not looking (so at the edges most of the timeWhen I activate the immersive house (very bright environment) the halos disappear. Also the halos are mostly located where I'm not looking (so at the edges most of the time) Thank you
