Using Quest 3S with Quest Pro Controllers
So, recently I had purchased a quest 3S. The headset is great and I've been having no problems with it aside for the fact that I can't seem to pair my quest pro controllers with it. When will the pro controllers become compatible with the 3S so I can stop using my Quest 2 to maximize the 150 dollar purchase I made on top of buying a new headset?
Apps Not Downloading
I am having a major issue where none of the apps or updates on my Quest 3S are installing. Every download just says Queued or Installing indefinitely and never completes. This is happening for both new app downloads and updates for apps I already have. Device: Meta Quest 3S Software Version: 83v Troubleshooting I’ve already tried: Restarting the headset multiple times. Turning Wi-Fi off and back on. Canceling and restarting the downloads. Checking for enough storage space Is there a known fix that doesn't require a factory reset? Thanks for the help!
Internet Issue > Wi-fi Connected But Not Internet
Connected to Internet Connection on Meta Quest 3S but when I join a game it says 'Check your network and try again' When I join like animal company / gorrila tag it's failing to connect to a game. Can you fix this meta? How do I fix this? I don't want to Factory Reset. My headset is right now connected to Wi-Fi but can't play games like online games (multiplayer games) Note: I used another wifi to connect to my VR but it still dose not work it's my VR that is causing the problem.
Glows on light elements in my meta quest 3s
Hi, I have a problem with my Meta quest 3s. White or clear images (including writing) appear with glows on a black background. This also applies to the dashboard (with a white theme especially, but slightly scanned with the black theme) when I use the headset in a dark environment. When the logo appears I give an app that I start on a black screen has 'stripes' as if I had dirty glasses (I also wear glasses but they are quite clean, as well as the lenses of the headset) and it also happens to me with the light of any element of the game (same light bulbs). I'm undecided whether to make a return or keep it, because I don't know if it's a defect or it's right like this. I know that fresnel lenses have this factory defect but it seems more accentuated to me. When I activate the immersive house (very bright environment) the halos disappear. In addition, the halos are mostly located where I am not looking (so at the edges most of the timeWhen I activate the immersive house (very bright environment) the halos disappear. Also the halos are mostly located where I'm not looking (so at the edges most of the time) Thank youImmersive Home Loft Invite Issue
Several of my friends have tried to invite group members to their immersive home loft, but it is grayed out still. We can invite and/or go to any world, but not to our individual lofts. We have tried all troubleshooting found in help. Nothing works. Our friends used the old home invite all the time to hang in a private space with minimal environmental distractions. ALL of my friends are having this issue regardless of headset version (our group has Q2, Q3S, and Q3 headsets and all are running current OS). Please fix this issue ASAP with the new immersive home loft. Thanks!Trying to contact Meta Support
I purchased a Meta Quest 3s recently I am trying to get in contact with Meta support but I am stuck in the endless loop. The website is saying: We couldn’t find any devices associated with this Meta account And when I enter my serial number it says support is not available for this device. I am about ready to return the device because there is no way to get in touch with support. I even reached out on social media and have gotten no response. Is there any other way to contact support without being stuck in the endless loop and yes I have registered my device with my account and have even made purchases on it.
