Meta quest saying email is wrong on www.meta.com/device
Ive been trying to login to my headset but it keeps telling me the login to www.meta.com/device and I tried logging in but it's telling me my email is wrong, or it's not connected to any accounts which is a lie because it's connected to the account ik messaging on, I just need help with this it's making me madSolved50KViews42likes48CommentsWhere are the 3D movies!
Seriously—there’s now a dedicated “TV” app with a movie section, including a couple of 3D trailers for Avatar, yet there’s no section for 3D movies at all. What kind of dropped ball is this? I should be able to open that app, select 3D movies as a main option, and watch The Super Mario Bros. Movie in 3D on my Quest 3. VR is perfect for 3D movies—so how is this still not nailed in the Meta/Quest/Horizon/TV experience? At this point, it’s just a sick joke.72Views0likes6CommentsHaving trouble viewing my samples inside Quest
Hey everyone, I’ve been trying to check out some of my drafting work in the Quest from my site, USA Drafts Man but I’m running into some issues. The drawings look fine at first, but when I zoom in, the lines get kind of blurry and some of the details aren’t super clear. A few of the bigger files also lag a bit when I move around in the viewer. They look totally fine on my desktop, so I’m not sure if it’s the headset or the file format. Anyone here have tips on the best viewer or settings for looking at detailed plans in VR?34Views0likes0CommentsVery poor customer service – no empathy or real support
Disappointed with Meta/Oculus support. When issues arise, there’s no real engagement—just automated responses and links to generic help pages. No reasoning, no empathy, and no effort to actually resolve the problem. Feels like they just want you to go away rather than help. Worst customer service I’ve experienced in a long time.129Views6likes7CommentsStarting at Rift 1 it’s silly that Quest in 2025 still lack basic user controls for core functions
People have been asking Meta for years to add a simple toggle to disable the proximity sensor directly on the headset. Instead, the only way is through ADB or SideQuest, which makes zero sense for a mainstream device. A native setting should exist by now. Meta also removed the option to disable the “double tap to glance” overlay. It’s now permanently on with no way to turn it off. In fast movement or dance sessions, both problems annoy constantly. Quick head movement or leaning forward trips the proximity sensor, and accidental taps or scratches activate room view. It breaks immersion every time. It honestly feels like the product designers don’t actually use the headset actively. Having to open a developer account just to disable Guardian proves it. If there are legal concerns, add warnings. Don’t take away core user control! Small note while on on the train of annoying issues about Pro: -thanks for fixing the odd rendering issue on Pro headset where a diagonal line was breaking the image on the headset after updating to v80 and up its gone BUT when will your microphones ever be flawless? It's not as bad as the Rift S, but occasional mic dying turning robotic or giving a high pitch scream still appears once every few months or weeks does not happen on my Quest 3, Rift cv1, but we all know the famous Rift s mic going robot mode! (all headsets now on newest OS at the time of writing this)11Views0likes0CommentsThis corporation is getting ridiculous. Bring back Home Environments. Stop.
I want to start by saying the micro instant the Valve Steam Frame is released, I will be immediately throwing my Oculus Quest 2, and 3 in the garbage as hard as I can. I cannot stand this nonsense anymore. I do not want to even sell it for the hundred bucks I can make off of it, because I know Facebook will make way more money collecting the intimate, personal data through the inside-out tracking cameras of the next poor sucker that uses one of these things. Facebook has done nothing but shoot itself in the foot over and over and over, month after month with absolute zero public favor as a result. Besides the VR Youtubers glazing and reaching as hard as possible to find a teeny tiny positive thing with each quest DownDating. (The opposite of updating) This is probably something I'm going to be banned for, but I do not care. My data being deleted from Facebook will be an absolute win. I have loved this corporation so much for its VR hardware from Palmer Luckey, and software for the first 4 years of its existence. Then it went to garbage. Removing home environments and forcing users to constantly use their headset at full tilt (100% GPU/CPU usage) at all times. This is the exact definition of bloatware. The new homes look horrible, I don't want a bunch of fake NPC's that cosplay losers, that jump around my forced meta horizons slop environment. Why would you undo all that progress making those environments, they were literally the only cool thing left. This is clearly malicious, what are you even gaining from doing this? While I'm here, i'm going to mention the state of Oculus Link. There is no oculus link anymore. it is completely non functional, its been 3 years of the exact same loop. One week it will work flawlessly, then after a 'meta link' update, it goes right back to having zero functionality. It will finally work for no reason, then like magic clockwork, an 'update' comes out, and it no longer connects, no longer has audio, no longer has depth perception. This is clearly a deliberate method to push PCVR players away from high fidelity pc titles, into their standalone horizons slop. I have put so much god forsaken money into this company through 99% ad revenue and personal data collection, and about 1% transactions and purchases. I've put about a thousand+ dollars into this to be abandoned and forgotten. Facebook no longer allows support for their product. Yes. I am not fabricating anything. If you managed to finally dive through the hoops to get to the Serial Number selection screen, it will not accept your number. It doesn't matter what it is, they will pretend they cannot find your box, or your headset, or your controllers and selecting "I don't have a device or serial number" will prompt you to a screen saying "we cannot help users without devices at this time". Genius strategy!! Do absolutely nothing to improve your company, actually, do the opposite. Completely ruin your company over the course of 2 years, completely disable any support for quests, boom profit. TLDR. I will be immediately switching to the Valve Steam Frame the micro-second it drops and throwing away all my Oculus Quests in the garbage due to a complete failure, lack of trying, and constant malicious attempts to screw the Quest users over at every possible turn. Stop updating, or do it right. Expect the automatic bot comment from Facebook to be the first comment, using the perfect words to get you to shut up. Actions speak louder than an automated bots words, act like normal people for 20 minutes. What are your thoughts, be so for real. Assume anybody shooting this down with zero thought is a metabot. This is inexcusable. Give me genuine reasons to appreciate what this has become. With technical explanations. This is genuinely horrible and you've lost me and thousands of others.103Views2likes6CommentsCannot fix my birthday
I have a facebook, instagram and VR account, all linked under my name and email. My twelve year old kid sometimes uses my Oculus VR account and somehow he changed my birthday there to a random date in 2002, which is neither mine nor his birthday. Not only that, but somehow my linked Facebook and instagram accounts have been automatically updated to this incorrect birthday. So, now people have wished me a happy birthday on the wrong day on Facebook, and nobody say happy birthday to me on my actual birthday. Obviously I’m not a 23 year old parent of a twelve year old. I’ve tried changing my birthday back on all the platforms, in the Meta account centre etc, but I always get the same message that something went wrong and to try later. Well, I’ve tried many times over three months, to no avail. I don’t understand why one mistake in one platform can override my real birthday in all other accounts, or why I can change this back. I’ve followed various directions how to change the birthday, but none of them work. This is beyond frustrating.60Views0likes3Comments