We noticed something unusual and for your security, this request couldn't be completed.
Looks like a lot of people are getting this message when trying to purchase something. Wondering if anyone has been able to resolve it? I've had a ticket in 2 weeks, and they won't respond to me. If I start a chat to ask questions about it I'm told they have to close the chat to get me a status, then I get an email with a generic message telling me, they need more time. It's odd you can't call anyone to get help, or they don't send updates or anything. I'm not sure I've ever dealt with such poor support. (It's a dumb solution but what I've done is setup a separate account, using the same credit cards and I gift myself what I want from my other account, that's worked for me, but it does not appear to work for game dlc/expansions) Other messages about this state the solution is to put in a support ticket, that might be the only way to resolve it, I don't know, but so far, I 've not found anyone that has been helped by support. Message I get. We noticed something unusual and for your security, this request couldn't be completed. Please file an appeal to get your case reviewed.
Features request
Hello Meta Team, I’d love to suggest an update for Messenger/Instagram messages music features. It would be amazing if users could: • Add background music to chats or specific conversations • Share short music clips directly in messages with synced lyrics • Set a “chat theme song” for friends or groups • Get smoother integration with Spotify, Apple Music, and Instagram music library • Use AI-based music suggestions based on mood or conversation vibe This update could make messaging more fun, emotional, and interactive for users, especially younger audiences who love sharing music while chatting. Thank you for continuously improving the platform!
Suggestion- Mata Consideration of buying the remaining assets of rec room to keep the platform up!
Meta has a unique opportunity to strengthen its VR and AR ecosystem through the acquisition and revival of Rec Room. With over 120 million users and an already established foundation in immersive, user-generated content, Rec Room represents a proven platform that aligns directly with Meta’s long-term vision for social virtual spaces. Unlike building a new platform from the ground up, acquiring Rec Room would provide immediate access to a large, engaged community and a vast library of VR-ready experiences. Rec Room’s cross-platform presence (VR, mobile, console, PC and once AR ) also presents an opportunity for Meta to bridge the gap between traditional gaming and immersive technology, bringing more users into its VR and AR ecosystem over time. With relatively small technical adjustments, the platform could be further optimized for Meta’s hardware, increasing headset adoption and overall user retention. Additionally, Rec Room’s creator-driven economy aligns with Meta’s interest in fostering digital creators and virtual economies. Supporting and expanding this system under Meta’s infrastructure could unlock new revenue streams while empowering a dedicated creator base. If Rec Room were to face closure, acquiring it at a reduced cost would allow Meta to preserve a valuable digital community while transforming it into a flagship social experience for its platform. This would not only generate revenue but also reinforce Meta’s position as a leader in the future of virtual interaction. This is not just an acquisition opportunity—it is a chance to invest in an already thriving digital world and elevate it into a cornerstone of the metaverse.The new quest ui is terrible
so the new ui just came out for meta quest and its the most annoying overly complicated ui i have ever had the displeasure of dealing with anyone know any way to reverse it or suggest they change it back or at least give us the option to choose berween the old and new one its extremly annoying i know along of people feel the same way i have to slide thru like 9 tabs to locate an app i used to be able to see on one easy to slide screen and trying to open the call im on is like a 25 step process vs just clicking on one button on my quick menu please reverse this or give us the option to choose between the 2 or customize it
Wallet locked after one purchase, "help" staff totally useless
I have now been fighting with meta for 2 months about using my metal wallet to purchase games. We bought one game and now they've decided that there was suspicious activity on the account and they've shut it down. I've spent the whole 2 months contacting the help tasks and they've been telling me very helpful things like "I'm following up to let you know that your case is still under review, and we truly appreciate your patience while we work toward a resolution...Our support team is giving this matter the attention it deserves and coordinating with the necessary departments...We understand how important this is to you and want to ensure that when we follow up, we're providing accurate and helpful information....Although there are no updates just yet, you have our assurance that we'll keep you informed every step of the way." However, since they've told me this about 17 times and there's no actual information about what they're doing or how I can help. I believe that this is nonsense and that they are continually lying to me. I will not be recommending this product to anybody that I know and I would like my money back. Meta, please contact me immediately to deal with this problem. I'm happy to give you any information I need to prove that I'm a real person and that there's nothing suspicious on my account.
