Meta Ray-Ban Gen 2 Glasses Not Powering On or Charging
Hello everyone, I recently purchased a pair of Meta Ray-Ban Gen 2 smart glasses (prescription lenses) from Walmart. However, I’m facing an issue where the glasses do not power on or charge, despite following all recommended steps. Here’s the situation: The charging case works correctly: when plugged in, the case shows the yellow LED indicating it’s charging. When I place the glasses in the case: No LED appears on the glasses. The case sometimes shows a red LED when open. I have tried: Using the original iPhone 20W wall charger Checking and cleaning the charging pins on both the case and glasses Ensuring the glasses sit properly in the case with magnets snapping in place Attempting the long reset method (pressing the side button for 20–25 seconds) Despite all this, the glasses remain unresponsive. Additional details: Glasses have prescription lenses installed. The box was sealed when purchased, so this is the first use. I’ve tried multiple cables and wall sockets. Power button on the glasses is the slide type, not press-and-hold. Issue Summary: The glasses appear completely dead, and it seems like either the battery is in a deep-dead state or there’s a hardware defect preventing charging/detection. The case itself is functioning normally. Has anyone experienced this issue with Meta Gen 2 glasses? Any suggestions or confirmed fixes would be greatly appreciated. Thank you!