META App failed to load without internet/restricting the use of link cable and screen casting.
Hello, My team and I are building training simulations for a local college to present to students. Yesterday, we had our first trial run of using the Oculus app, link cable, and Oculus quest 2 to present our "game"/project. The app only responded by saying provide internet and sat on a blank screen. My question: is there a way for the Oculus App to load without internet so we can use the link-cable screen casting without the use of internet? If so, has anyone come across a fix for this issue, as my team will travel to local schools to present our project in hopes for recruiting new students. The lack of the Oculus app loading restricts any further advancement to present this project effectively. I look forward and appreciate any and all assistance on this topic. Does the error saying "Provide Internet" only happen in one game/app or in multiple? The App on the laptop just spins as it tries to load the UI for the app but failed to do so unless I connected to my personal phone hotspot. Are you able to access the home screen on the headset? Yes we can access everything in the headset, but the lack of connection to the app does not allow the link cable to connect. Has this app worked in the past? We had to use a standalone computer as the schools windows security policy prevents it from connecting. The standalone computer would not load the oculus app restrciting the connection needed to connect throught the link cable. Also, Is there any specific security policies that needs to be turned off for the device and app to work effectively as something on my network will not allow air link or cable link to work?1.8KViews1like1CommentDeveloper mode authentication
I’ve been trying for over an hour to verify my developer account, but it’s not working. I’ve entered my phone number multiple times and never got a single code sent to me. Now it says I’ve requested too many codes even though I didn’t get any. also Idk if it actually needs “my” card information or not before sending my number. kudos to Meta for making developer mode harder to access /s 🙄751Views0likes0CommentsOculus + Air Link causes computer crashes when the headset disconnects from WiFi.
As usual, it's hard to pinpoint exactly where the issue originates due to all the handoffs between apps. My Quest 2 is connected via Air Link through the Oculus App, to SteamVR, which is then running VR in Unreal's editor. If the connection is active and the headset is awake, I can successfully run in editor as many times as I want. If the connection is not active (only SteamVR is open, Oculus is closed and not set up), Unreal will successfully fall back to a spectator pawn. If the connection is active but the headset has disconnected, my computer will freak out and eventually crash whenever I interact with VR. So far, those crash events occur when I open Unreal (which presumably makes contact with the VR setup) and when I hit that Play in VR button in the editor (as when the headset's fallen asleep between uses). As soon as one of these actions is initiated, I hear cable whine from my PC--the only time I've found that it does this--and I have a very short time to catch it before the mouse freezes, the screen stops, and the computer needs to be restarted. If I'm able to get my headset on, dismiss the lost connection dialogue, and reconnect to my PC over Air Link, it has a decent chance at recovering. I think I've had this happen with Unreal closed, though the above is my primary observations so far. SteamVR has been opening and closing for ages and never caused this on my computer. I previously used VirtualDesktop for this and also never had issues there, though this was largely before my current PC was built so that's not a clear indicator. The computer itself is very new and, on paper, shouldn't be a problem. GPU - 3080 Ti CPU - 5950x RAM - 64gb2.2KViews1like1CommentOur VR software does not work on Quest after recent Oculus software update
Hi everyone, Our VR software has been working fine on Quest since Quest came out. However, recently we've noticed that the laser pointers stopped working completely. The software detects the controllers and laser pointers, however, the laser pointers do not interact with the UI (buttons). That's very strange because we haven't released any updates on Steam in a while (at least a year) and everything still works great on Rift. Does anyone have an idea what might be causing the problem or what is that we can do to try to track down the problem? Has anyone experienced the same issue? We've tried doing some debugging in Unity3D, however, there are no errors in the Unity editor because as I mentioned the controllers are detect and laser pointers show up. Also, is it possible to downgrade Oculus software because we believe this might be the source of the problem? Many thanks!1.6KViews0likes2CommentsCan't find more settings to access developer mode on Oculus app (quest 2)
I'm signed up successfully as a developer on Oculus. My headset is synced to my phone app perfectly, it says it's connected. I want to go into developer mode through the app, and every tutorial I find on how to achieve this says I have to access settings to do so. However, there are only two settings options I can find -- Account Settings, and Privacy Settings. Neither of these contains what I'm looking for. Supposedly there is a "more settings" option somewhere, but it doesn't seem to exist. Why won't it allow me to go into Developer Mode on the app?3.1KViews2likes4Comments