oculus rift s

47 Topics

Oculus Rift S black screen
I have the Oculus Rift S and I purchased it in 2020. I was using last night with no issues at all, and I took a 20-minute break and when I came back to it the screen was black and nothing was working. It recognized the cables were plugged in and it could see that the sensors are working and I would even get the audio from my PC through the rift headset, but when I went to continue setup in VR it is just a black screen. I have uninstalled and re installed the meta quest app several times along with restarting my computer and even updating all drivers and other possible update my computer could have but nothing is fixing it. When I try and contact customer support it asks me to verify my device using the serial number or email, but when I put either of those in it is unable to find my product, but I have the product in my hand and my original order email. This whole process has been quite frustrating because it stopped working in a blink of an eye and the meta support has been less than helpful. If anyone could help me out it would be greatly appreciated!
Solved
Fuzzyman769
22 days ago Place Other Troubleshooting
103Views
1like
1Comment
Meta Quest Remote Desktop.exe crashing in background
After the recent update, my cursor constantly flashes the working in the background circle. In task manager 'Meta Quest Remote Desktop.exe flashes then suspends followed by a windows problem reporting and repeat. I uninstalled the software and reinstalled it from the website and the issue started up again as soon as the install was complete. Any suggestions on how to fix this?
Solved
PhailSnail
3 months ago Place Other Troubleshooting
18KViews
11likes
85Comments
Display port not connecting
my USB connecting fine its just that every time I plug in the display nothing happens not even a sound there is no visible damage on the wire whatsoever, can someone please explain how i can connect this
nikkysanta
3 months ago Place Pairing & Connection
163Views
0likes
5Comments
oculus rift home
Hi all I've been using my Oculus Rift happily for some years now but at some point recently it seems that the "homes" that I had built and all the object that I had collected have just vanished. I now have a the "grey field" when I log in to my headset, All the games etc., seem to work okay but I do miss the homes I had built. Is it true that they have all gone for good ? Thanks David
Solved
deltaalpha52
3 months ago Place Games & Apps
15KViews
8likes
73Comments
Having 3 dots on Oculus Rift S and error when sensor tracking check
Im having this issue with Oculus Rift S, i can´t surpass sensor tracking check, after connecting usb 3.0 and Display Port cables. I can see a orange light on VR headset and later change to white light. I try: restart VR Headset, I reconnect it to different USB 3.0, I try beta updates, I clean connectors, sensors and cameras, I unplug and plug in all connectors from VR headset, I try to disable, enable, restarting service from oculus debug tool. I try to change to beta public versions on meta quest link, i uninstall Graphics card driver clean them and reinstall correctly lastest version from NVIDIA, I have camera privacy windows 10 allowing access all apps. Problem begin when i format my computer and put again Windows 10 Pro...
Solved
marco222222
4 months ago Place Other Troubleshooting
360Views
0likes
6Comments
Oculus rift s Issue with tracking movement of headset can anyone help
I'm using a oculus rift s and it keeps bugging out and says can not track head movement and repeatedly buffers anyone know how to help?
fletch.691769
5 months ago Place Other Troubleshooting
80Views
0likes
3Comments
Oculus Rift S has gone green
Hello, I have just restarting playing VR after about a month break and now everything is green in color. I have updated my drivers, reseat the rift S, and reseat the display cable connected to the headset. I don't know what else to try. Thanks in advance!
Solved
Athos10117
6 months ago Place Games & Apps
20KViews
2likes
37Comments
oculus quest 2 not working or charging
i just got the headset today its new i opened it set it up everything was alright i left it to charge got back to it and hour later and nothing no orange light or green light won't turn on even if i pressed the button for 3 minutes 30 minutes or 60 minutes tried the main button and the turning it on and off and its been in sitting with the charging cable for almost 8 hours nothing at all
Solved
clownUWU
8 months ago Place Other Troubleshooting
171KViews
8likes
98Comments
Can you mute the background sound in Quest Link?
Using Oculus app last version. (current is Oculus software, Version 12.1) with Rift CV1. How to quiet the anoying, new age background sound? Thanks for your time Ray
Solved
raymond_abel_33
9 months ago Place Other Troubleshooting
79KViews
2likes
52Comments
Oculus account / Rift error - Cannot read property 'access_token' of undefined
Hello, I need help from Meta please. I can't login to the Meta quest app with my account because I receive the attached error. I am unable to open a support ticket as the serial number for my Oculus Rift does not work. I did have an oculus account link to my same email but I believe it has been deleted now (I haven't used it in a year or so). Any help will be greatly appreciated. Chris
Solved
BrokenBones108
10 months ago Place Other Troubleshooting
15KViews
0likes
6Comments