Clawback API
Is there any method I can retrieve players' items status? From a developer perspective, I want to know why items from players are gone. There is an API to retrieve a list of items that the user owned (Retrieve Items Owned - https://developer.oculus.com/documentation/native/ps-iap-s2s/). However, if we called that API at different points of time, some items might be gone due to refund, chargeback or other reasons. Is there any way for a developer to know why items are gone? If this API does not exist, is it possible for meta to implement it?
UI clarification in the store
I just had an issue caused by confusion regarding buying a game and realizing after that there is a different version to play stand alone and a different version to play linked to a PC. I suggest 2 labels for the store (PC) and (SA) for stand alone, to make it more clear what version of the game i am purchasing, these labels should be right next to the tittle. Also i believe during the set up tutorial there needs to be a purchasing product tutorial that explains what these labels mean and what they mean for the customer. I'm sure im not the first person to buy the wrong version then causing the developer more money by having to contant support and submitting refund request. Furthermore, a way to cancel a refund request once you have applied for it in case you change your mind on a game you asked for a refund but then decide you dont want the refund and rather keep the game. Currently this happaned to me and now i must wait for the refund then re purchase the game after the refund has been issues, cause everyone just more payment proccessing fees.