Meta Link freezes after a few seconds
After installing latest Meta Horizon Windows app update (85.0.0.239.552), the display inside headset freezes (sometimes goes black, similar to when proximity sensor kicks in, but while still wearing VR headset) after a few seconds after establishing cabled link (official 5m cable). Have to restart PC and re-establish Link to get it to work again, but then same happens after a few seconds. Can still hear audio inside headset, and when using games it seems to do head tracking (monitor screen updates, but not inside headset). This also happens inside the Meta Link view (grey environment with grid floor and ceiling inside VR headset after establishing link). Firmware in VR headset is also on latest version, This happened after updating Meta Horizon Windows app on 3rd/4th March. Before this it was working perfect. Have tested this on 4 different PC's, with 3 different Meta Quest 3 headsets and one Quest Pro, with same result. Hardware on test PC's: Windows 11, different i9 processors (13th/14th gen, Intel Core Ultra 9), RTX 5090 laptop, RTX 5070 Ti Desktop, RTX 4090 desktop. 64GB RAM, NVIDIA GeForce Graphics Drivers 595.71 WHQL driver + latest Windows updates
Meta Quest 3 Black Screen After Logo and Firmware Arrow
Many Meta Quest 3 owners are experiencing the same serious issue after what appears to be a faulty firmware update. The headset starts normally, shows the Meta logo, then displays the down-arrow firmware symbol as if it’s updating. After that, the screen goes completely black and never turns back on. People have already tried every official fix that Meta recommends: Rebooting the headset. Performing a full hard reset using the power and volume buttons. Installing the manual firmware update through the Meta update tool on a computer. Even after completing all of these steps successfully, the headset remains unusable. The issue clearly points to a defective firmware update or a corrupted boot process caused by the update itself, not user error or damage. Some customers have received replacements, while others have been denied support because their device is out of warranty. That inconsistency is unacceptable. A firmware defect that originates from Meta should not depend on warranty status. This needs to be recognized as a widespread product issue. Meta should take responsibility, publicly acknowledge the problem, and provide free repairs or replacements to all affected customers. Everyone affected should post here and share: When the problem started and what update version it followed. Any videos or photos showing the black screen sequence. What Meta Support said or offered in response. If enough reports are collected, this could draw the attention of consumer protection agencies, the media, or legal firms willing to pursue a class action. The goal is not to complain, but to get a fair solution for everyone who has been left with a bricked headset due to a faulty update. This issue is not isolated. It’s widespread, and it needs to be addressed now.
Having to click the USB Detected notification before Link detects connection
My quest recently updated to v2.3.1027 which added the new Navigator UI. Before, I could just plug in a USB cable from my PC and the headset would ask me if I want to start Link. If I chose not to, I could go to the Link option in settings and it showed my PC as available. After updating, now when I connect the USB cable, it doesn't ask me to start Link. When I go to the Link settings, its showing that a USB cable isn't connected. I found that when I first plug in the USB cable, I need to have the headset on and click on the USB Detected notification that pops up. Just clicking on it allows Link to see my PC as available. This popup disappears after a few seconds and the only way I've found to get it back is to disconnect/reconnect the USB cable. Does anyone know of a way to restore the functionality so I don't have to click this notification every time? I do PCVR development and I prefer using USB connection.
Oculus rift cv1 connected but no display
I just recently bought a new pc that i am currently using to make this post and took this screenshot on. My meta quest link app says my display is working and says my headset is connected and active but my headset it showing the orange light and is black when I cover the sensor. Whenever i plug in my old pc and plug in all my stuff it works ive tried mutiple factory resets, wiping all oculus files from my computer and reinstalling oculus app and ive reinstalled the app multiple times. i used an hdmi to display adapter and tried the normal hdmi and still nothing. Ive also tried adding the ovrserver64x to my graphics settings and still nothing i really have no idea how to fix this. My new pc specs are: NVIDIA GeForce RTX 4070 SUPER AMD Ryzen 7 7800X3D 8-core
Meta Quest Link Update: Link Launch Issue Resolved
Hi everyone, We recently identified an issue with Meta Quest Link unable to launch which caused users to be stuck in the app launch loading screen. We’ve now released an update that should resolve this problem. What’s changed: The main issue is fixed, and you should be able to use Meta Quest Link as expected. Please note: For now, you won’t be able to see your hands in Dash. However, raycasts are visible, and you should be able to interact with games and other content as usual. Thank you for your patience while we worked on this fix! If you continue to experience any issues, please let us know in the comments.
Bricked oculus rift s
Ok i have a rift s, that worked fine and dandy perfectly for years. then suddenly after not using it for some time it stopped working. by stopped working i mean: it tracks my movement in games (when using oculusKiller, and sometimes when using the normal Meta Quest Link). only shows a black screen, or loads infinitely(3 dots). what ive done to try and fix it: restart pc reconnect cables different ports powered usb hub removing all other connected devices updating drivers complete pc wipe and reset. complete reinstall downgraded drivers and software (v24, v25, v28 all tested same result) tried oculusKiller (works better but still just shows a black screen, while still tracking movement, and playing audio) using a quest 2 with cable works (but disconnects often randomly) I dont know what is wrong and dont know how to fix whatever this is. I paid for this hardware and suddenly being unable to use it is unacceptable ALSO: i am unable to get support because the support thing says: "We couldn't find a device associated with the verification info provided. Please try again." (with a valid rift s serial number) i can also not find a different way to contact meta about this
Rick and Morty VR | SteamVR Audio not working
Hello, my there is no audio coming through for Rick and Morty VR but there is for normal steam. I have tried everything from reinstalling steam, steamvr, updating drivers, restarting everything, changing audio output, changing the output to steam vr. Please help me.Cannot redeem cross buy games after winter app overhaul (no support resolution since February)
Hello, I'm primarily a PCVR user and got two titles to get with cross buy ("Shadow Point" and "Raccoon Lagoon"). Tried getting them with cross buy from Link app and getting "Purchase Failed / Error performing query." error. Addressed support on 18th February (ticket #09211349). It's been almost 2 months and nothing changed. My concerns are: 1. It's a global issue that happened after winter Link app overhaul. Has anyone managed to cross buy PCVR titles?! 2. Supports are not doing anything and just hoping the ticket will be closed. Is there a way to escalate the ticket? Two months is quite long time to resolve an issue. Also they provide generic responses like "we are working on the ticket, please wait". Kind regards, Alex.
