can't set oculus as active openxr runtime
i have a quest 2 and use it on link but it wont work at all because when i click the button here it just does nothing in the quest when i click enable link it loads for a few seconds and just reloads the home area (nothing happens) please help my quest 2 is unusable for pcvr like this and it seems like such a simple thingSolved180KViews12likes96Comments
quest 2 not connecting to pc suddenly
So until now ive been able to just connect the link cable and use my headset on the pc freely now suddenly the pc app wont even recognize the headsets been plugged in, which kinda sucks since all my games are on the pc so basically cant do anything with my headset until a new update or a fix unless i want to buy the games over again. Not sure what to do to fix itSolved175KViews5likes94Comments
Quest link not working with Quest 3
I just updated my Nvidia driver to the most recent version (537.58), and now Quest link just isn't working at all. Tried uplugging and replugging the link cable, nope. Tried restarting the headset, nope. Anyone else having this problem?Solved171KViews16likes156CommentsInstalling Oculus App on Drive OTHER THAN C: Drive
Hi, I have spent the past several hours attempting to run the initial Oculus Setup, but every time I get past the Terms and Conditions I get a screen saying that I cannot connect to the Oculus Servers (which I know is false--my Internet is working fine). After scrolling through several other forums and posts, I think if I am able to install the App onto any drive besides my C: drive (I have three drives -- C:, D:, and F:), my problems will be solved. BUT, I cannot figure out how to start the installation on my F: drive. I have tried to follow the steps on this page: https://support.oculus.com/help/oculus/1676275305961321/ numerous times. Whenever I enter "OculusSetup /drive:F" into Run, Windows replies something similar to: "Windows cannot find 'OculusSetup'. Please check your spelling and try again." If anyone has suggestions for installing on separate drives, any help is greatly appreciated! Thanks!Solved159KViews1like105CommentsKnown Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the initiative to inform the team and create this fresh post in order to distinguish between those who faced the issue in the previous post and those who are currently experiencing it on V65-V67. We would greatly appreciate if everyone could please provide the following information: What's the full version number of your headset? (62.0.0.####### or likewise) Quick Settings > System > Software Update What's the full version number of your PC app? (62.0.0.####### or likewise) General > Scroll down to the bottom of the page. Is your PC app on PTC? Are you enrolled in Quest PTC? Any potential workarounds? Which headset is everyone using? Is this only happening with the Quest 3 currently, or is anyone experiencing the same thing on their Quest 2 and Pro I'll do my best to keep you all updated as soon as I find out anymore information! Update 5/26/24 Hey everyone, a little update for you - our awesome engineers are on top of this issue. Don't forget to send in your detailed reports and share any info you have, especially if this problem is new to you. Your input is super valuable! Update 6/6/24 I just wanted to give everyone a quick update that there haven't been any major changes yet. However, I want you all to know that I'm actively monitoring this thread every day and passing on any information that users provide to the engineering team. Update 6/11/24 The engineering team would like me to gather the serial numbers of the headsets of all those affected. Please send me a private message with your serial number. Please do NOT send your serial number in this or any thread publicly. Update 7/3/24 Thanks to all who sent in their Serial numbers. Our engineers are still looking into this matter and are working hard to resolve it in an future software update. Update 7/9/24 We appreciate all those who have provided their serial numbers. If you are still encountering the issue even after updating to V66, please reach out to our support team via private message here for further troubleshooting assistance.118KViews9likes111Comments
Oculus software detecting usb 3.0 as usb 2.0
The title should be self-explanatory; My oculus software is detecting my USB 3.0 cable(the Anker one that was recommended before the official link cable) and USB 3.0 port as USB 2.0. I've gone and tried to update my drivers, including uninstall/reinstall, to no avail. Any suggestions for a fix? For reference, both my Quest and PC are running the latest versions, and my PC is link compatible.109KViews3likes55Comments
Virtual Desktop via Link Cable on
This seems like a simple question but I can't find any answers. I would like to use virtual desktop on the Quest 2 via the link cable (NOT WIFI) just to troubleshoot connections and utilize the neat environment features of the app. Is this possible? I play FPS's that are 2D on my quest and using the oculus desktop "button" doesn't provide the nice features of screen sizing and everything else that virtual desktop does (and the games spontaneously crash). Is there another alternative other than VD or the oculus desktop? How do I get it not to crash? Thanks, BobSolved90KViews0likes34Comments
My quest 3 isn't charging with my link cable but the quest 2 did.. anyone know why?
My quest 3 isn't charging with my link cable and I've had no problem doing it with quest 2 but it just stays at the same percentage.. I haven't tried the charger the comes in the box but It should be charging.Solved86KViews4likes122Comments
can't set oculus as active openxr runtime
i have a quest 2 and use it on link but it wont work at all because when i click the button here it just does nothing in the quest when i click enable link it loads for a few seconds and just reloads the home area (nothing happens) please help my quest 2 is unusable for pcvr like this and it seems like such a simple thing
