Left controller keeps disconnecting, vibrating intermittently
It's been at least a year since i've used the system and I didn't have any problems before. I've changed the controller batteries, I updated the software. I unpaired, and re-paired the controller with a fresh battery. Not sure what else to do. In the middle of beat saber, the left one will just disappear and then reappear across the screen.The controller just keeps going on and off. Please help2Views0likes0CommentsBobber Bay shop not working
I've been trying to get the purchase screen in the shop to pop up but have yet to get it to work. I've been playing the game for about a week and have caught most of the fish at Bobber bay but can't access the store to buy anything. Anyone know of a way to get past this? I see it's been an issue for some time now and I know it works for some people.1.4KViews5likes65CommentsBoot looping in boot menu (USB update mode)
Dear All, My Meta Quest 2 can't work after software update. So reboot the device, and go into the boot menu. In the boot menu there was a button to change slot, I switched the boot slot from A to slot B After switching, the system looping in boot menu (USB update mode), and can't factory reset or sideload At the same, time slot change button disappeared from the reboot menu. My Recovery procedures as following: 1) C:\platform-tool>fastboot devices 1WMHHBXXXXXXXX fastboot (confirm usb cable can connect to the device) 2) C:\platform-tool>fastboot getvar current-slot current-slot: b (confirm boot slot has changed) 3) C:\platform-tool>fastboot --set-active=a Setting current slot to 'a' FAILED (remote: 'Operation Not Permitted') fastboot: error: Command failed (try change the boot slot, but fail) 4) Use "Update Meta Quest software", the software can download, but installation fail with the following message: Error installing recovery image Please try reconnecting your device, or contact our support team. (I have try the above with different browser and PCs) I hope anyone can give me a help to solve the problem. Thank You!139Views0likes2CommentsPairing quest 2 with only left controller?
Hi, is it possible to pair quest 2 with only left controller? last time I use this device is years ago, but I can't pair using meta horizon (the name was meta quest app if I not mistaken), then I sideload the latest firmware, tried to pair again, it has no problem until pairing the right controller step, I realize the right controller can't turned on with new battery (broken). Hope someone can help to skip this step, if no solution, it's sad I have to forget this vr device.37Views0likes1CommentMeta quest saying email is wrong on www.meta.com/device
Ive been trying to login to my headset but it keeps telling me the login to www.meta.com/device and I tried logging in but it's telling me my email is wrong, or it's not connected to any accounts which is a lie because it's connected to the account ik messaging on, I just need help with this it's making me madSolved40KViews37likes44CommentsBlack Screen when using Virtual Desktop in Oculus PC App
UPDATE: Solution found by Hansaplastique! THANK YOU! It seems this method forces Intel(R) UHD Graphics to render for OVRServer_x64.exe. At least, that's what's selected under "Power Saving" for my PC. My games still run fine using this method, since they still use the GPU. The dashboard/OVRServer doesn't utilize the GPU while in use. Changing the preferred processor in Nvidia Control panel for OVRServer_x64.exe does NOT solve the issue, although I thought it would effectively accomplish the same thing. Many thanks to Hansaplastique. You're a real gamer. I made a video tutorial for the solution for anyone confused. https://youtu.be/H_WbAHVV7o4 __________________ Original Post Below -------------------- Oculus app isn't showing desktop, just black screen. Though, I can still control the cursor with my controller. I have a Rift S and a Quest 2 and both have the issue. So far, I've restarted, repaired install, and installed latest graphics card drivers but have had no success. I also completely uninstalled and re-installed and am still having the issue. Currently blaming the recent update. My Quest 2 is running on v. 27, because v. 28 is not yet available to me. But I doubt that's issue because my Rift S also has the problem. OLD 4/25/21: I've been working with Oculus Support, but so far no amount of troubleshooting has solved the issue. My working theories are: 1. Nvidia Optimus laptops 2. The new update just glitched out the integrated Virtual Desktop in the Oculus PC application. This issue is not present on my Desktop computer. I run VR on a MSI GL75 Leopard 10SFK-029. I'm still able to play games, and the black screen is my only symptom. CPU: i7-10750H GPU: 2070 (mobile) RAM: 32gb at 2933 MHzSolved68KViews7likes33CommentsMost Recent Software Update Issues
I installed the most recent software update on my Meta Quest 2 headset. The confusing and frustrating issue I encountered was that several worlds were automatically installed into storage and saved in my library without my authorization. This occurred immediately after I completed the software update. The prompt in the Worlds section of the library says something along the lines of “The Worlds you save can be found here” or “The Worlds you save are found here.” (Note: I have never seen, played, nor saved those worlds.) The final line of the prompt states, “You can remove them whenever you want.” However, after reading the prompt, I found no option to remove these worlds from the library. Another issue I experienced after this update is that, according to both the Meta Horizon app and my Quest 2, there appears to be a game listed as if I had purchased it—when, in fact, I did not. The purchase was made without my permission or authorization. This game has remained in my account for about a year since the issue first occurred, and there is still no option to permanently erase it from my account, my Quest 2’s storage, or the Meta Horizon app’s purchase records. This situation has made me feel uncomfortable and concerned about my account’s privacy and security. It seems to have been an unauthorized purchase possibly caused by a software issue at the time; furthermore, the problem still persists. One suggestion I would like to share is that for any free game, app, or world that is unused or deemed irrelevant or uninteresting to the user, there should be an option to erase it from the user’s account in the Meta Horizon app, which would then sync to Meta Quest headsets. From my perspective, this feature could improve personalized ads and content feeds within the app and the headsets, based on the data they collect. Consequently, this could enhance user satisfaction by providing more relevant and engaging content that the user genuinely enjoys.36Views0likes1CommentAccount restricted due to several violations...
I own a quest 2 and recently purchased a used quest 3s from a friend. Ive rarely used either since buying them as I was hit with motion sickness. Also had spine surgery in April and list my mobility. Mainly I've been buying games and collecting interesting Free ones. Today I opened the meta app and accidently clicked on something and a popup stated that: My account was restricted due to several violations against their conduct in Vr experiences policy. And can't access world's. And to check my email for further details. Checked email, spam folder etc. Ive never received an email about any violations nor anything else. Ive never entered any worlds and only briefly played a fishing game i purchased. Tops I've played nor more than 10 to 15 minutes. That's it. How to I get this rectified and see the violations that occured and when? Im beginning to think my account was hacked. Help!!!23Views0likes1CommentHeadset won't boot past spinning Meta logo
Our oculus has been stuck on the spinning Meta logo for about two weeks now. We have looked up youtube videos, tried the soft reset, logged in to meta account online, and made sure it was charged. It was stuck on red, then stuck on orange 'while charging', and now it is stuck on white and the meta symbol is still stuck spinning. Where should I go from here? @Solved70KViews2likes72CommentsQuest 2, option to change virtual environment missing
Tonight I started up my Quest 2 and am unable to change the virtual environment. Also I seem to be stuck in pass through mode. What could be the problem? I have update v81.1034 which was installed today so it seems like there must be something wrong with this update. Thanks for helping.Solved1.3KViews2likes25Comments