After factory reset for troubleshooting I can't pair back to meta app it's stuck
Devices having issues (meta quest 2) (Samsung galaxy s23 ultra) I did a factory reset as was recommended to fix the problem of being stuck at 90% when trying to stream to phone. I did a factory reset for being stuck at the pairing screen so I went back to boot menu did another reset then did a side loader update and issue was not fixed. On my meta app my headset is still registered so I can't input the code to pair the headset again. I have Uninstalled and reinstalled several times and as well cleared the cache and data in the app. I have restarted my phone and my blue tooth. When I try and pair a new device I get stuck at "allow permissions" but I have given this app every single permission. I go to manage profiles and am given error 1675012. Now, I try and go another way by accessing my account on the website and it says no device is found or registered with this account for some unknown reason but it's still connected through my meta app. I have a warranty that is still valid and transaction history. I have looked into how to fulfill my warranty but as a device isn't registered on the website it seems I can not do it. It seems as if this whole process is connivingly convoluted on purpose to inundate people through excessive confusing menus. Screenshots will be included of the error screens
Do Meta Credits just not work anymore?
I bought Meta credits as to purchase a Contractors Showdown: Exfilzone dlc as on the Meta Horizon store it is clearly stated and listed as a option when viewing the main game and looking at the add-ons section. But when I select one of the DLCs, it doesn’t even have a purchase button, only a gift option. No, I do not own any of the DLCs and add-ons, only the base game.Quest 2 right controller broken
My right controller's grip is fully broken, its snapped somewhere on the part that helps keep it moving so it either does not stay in place or stays in place too much and I have to shake it free, I was wondering if there was a place I could go to maybe get it repaired? I'm in ON Canada, really just want my controller fixed without having to send it in, or maybe get a replacement? Anything really
Meta Quest 2 Bootloop issues
hello, my aunty has gave me her meta quest 2, it was working fine yesterday but today when i turn it on the passthrough mode keeps turning on and off, and then i cant select anything as the screen tilts, goes black and keeps repeating, ive factory reset it, and during the set up mode, it keeps doing the same thing, ive sideloaded the update via meta software tool and its still doing it, i dont know what else to do
Cannot upload verification selfie
[Edited 2137GMT as mods thought this was about a Facebook account for some reason?] EDITED TEXT I'm having issues uploading verification selfies on my main META account. When I try to login (to META) it asks for a selfie, but as shown in the screenshot (from the META login page) it won't let me upload. As I can't upload a selfie I can't access META support, which means I've had to create a brand new META account just to get support. 😤 Can you please help? My main META account is (apparently I can't tell you) and the email is (again apparently I can't put that here, even if I'm comfortable putting it here), I've been on facebook since pre-2009, and I think META is owned by FB so there shouldn't be any issues verifying me with all that user data. Also the META 3 I got today says no support available, can you tell me why? ORIGINAL TEXT I'm having issues uploading verification selfies on my main account, and as I can't upload the selfie I can't access support, which means I've had to create a brand new account just to get support. 😤 Can you please help? My main account is Y*** and the email is ***, I've been on facebook since pre-2009 so there shouldn't be any issues verifying me with all that user data. Also the Meta 3 I got today says no support available, can you tell me why? [edited for privacy - this is a public forum]Gifted a game to a friend, he accepted it, but it does not allow him to download the game.
As the title says, I gifted my friend Deadly Delivery on the Meta Quest store, and although I got the email that he accepted it and can see on the store page that he owns it, the game won't appear on his library nor does it allow him to download it from the store page. Instead the game appears with the price greyed out. If he tries to install the game through the phone app, nothing happens when tapping "Install on headset". He doesn't play a lot of VR, but I've never had an issue with gifting a game before.
