Workrooms not working on some Quest 2s
I use Workrooms almost daily. I have a Meta Quest 3 and some of my co-workers have the Quest 2s. It's never been an issue, but just a couple days ago, we noticed that Workrooms does not work on some Quest 2s. After launching the app, the app logos appears then just black. Nothing but black. I have to press the Meta button to bring up the menu to exit the application. At first, I thought it might have something to do with the OS version, but the Quest 2 are all on the most recent v81. Has anyone else encountered this problem? More importantly, does anyone have an explanation or solution?
Bricked unit after update
Firmware 83 just broke my quest 2. Was working fine then after update screen just switches between pass through and a black screen. I can't do anything with it. I've exhausted all suggestions from tech support. Factory Reset Update via software center Even using adb to revert to firmware 76 Meta said they won't help me because it is out of warranty. Can someone explain how this is a warranty issue? They released an update that broke my perfectly working headset and now it's my problem? All i was offered was a discount on a refurbished headset. I didn't break it, it didn't fail from age and use or abuse. YOU broke it and expect me to just buy a new one? I've reported this to BBB meta should be ashamed of their practices