How to fix Meta Rayban wayfarer in Nepal
My Ray-Ban Meta Smart Glasses Wayfarer is not turning on. There is no power light blinking, although the charging case has power while charging. How can I solve this problem in Nepal? I am currently in Nepal, and there is no official support center for Meta Ray-Ban here. I have also shown it to a local technician, but the problem could not be solved.
Anyway to delete photo/video in a group from Meta Ray-Ban Display?
It seems Meta Ray-Ban Display won't delete photos and videos I took after importing them into my phone like the other non-display models do. I can still see the media in the Photos app of the glasses themselves. I need to delete them one by one in the glasses, which takes a lot of time and effort. Is there any way to empty the space with just a few clicks or delete them in a selected group? If not, can the Meta team add this feature in the future software update?
No power need to factory reset before sending for Warranty
Hi All, I have the Meta AI glasses and I am experiencing a power issue where they do not charge and do not turn on. I need to send them in for replacements, but I cannot factory reset them as they don’t turn on or charge. Any recommendations on how to do this? thank you!
Ray-Ban Gen 2 Messaging Unavailable
I setup my Ray-Ban Wayfarer Gen 2 glasses with my iPhone and I am stuck on the Phone setup. I have the meta AI app on an iphone and just paired my meta wayfarer glasses. I was able to setup everything except in the communication section of the app, there's the "phone" section, when I click on "connect" under the Phone setting, it says "set up messaging". I opened my phone Settings and tapped on Bluetooth, I turned on "Show message notifications" and "Sync Contacts" like it asked me to. I then retuned to the meta AI app and clicked continue. It just pops up and says "turn on bluetooth settings" again. I tried unpairing and re-pairing but the same issue is happening. The app and the glasses have the latest software and I also rebooted my phone.Meta RayBan Speaker not working!
I just got these brand new gen 2 meta glasses. I opened them today and only the right speaker plays audio. The left speaker is dead. I tried force restarting and unpairing but still nothing. Is there any way to fix this? I dont want to have to return this because Im supposed to take this to a trip in a few days.
AI severely delayed in responding
Hello, I'm new here. I have the Meta Gen 2 Skylar glasses, purchased October 2025. Starting this morning, the AI interface is not responding to questions. If I say "Hey Meta, what's the weather?" the wake sound plays, and the light blinks, but I don't hear anything. If I go back and say "Hey Meta, I can't hear you," it repeats the answer to my question, clear as day. If I don't say that, it never responds and I don't hear anything. Regular audio, like from music or social media plays normally. I have tried hard restart, unpair/repair, uninstall/reinstall the Meta app, recycling the Bluetooth connection, and factory resetting the glasses. None of these have worked. Does anyone have any suggestions? I've also tried looking up warranty information but it is like a needle in a haystack trying to get started on a claim.Audio Distortion
I have my RAY-BAN META WAYFARER - GEN 2 connected to my Samsung Galaxy S26 Ultra. They are less than 3 weeks old I am having an issue where the audio, whether playing music, announcing messages, using Meta AI or receiving notifications, sounds very distorted, even at low volume. If I have the volume low enough to avoid distortion, even in a quiet room, it's unusable. I have tried force-restarting and factory-resetting the glasses, but there has been no change. The glasses received the latest update - 124.0.0.0.0Prescription Glasses w/ transitions incorrectly fulfilled
I ordered a pair of Gen 2 prescription Meta glasses with transition lenses and anti glare coating. This was reflected in my confirmation email. I received glasses with the correct prescription, but no transitions (or, I assume, the anti glare coating). When I go to the order details page under my account, it does not reflect that I ordered transition lenses. And the support chat insists that I did not order them. Has anyone else experienced this issue?
