17 days and my paid for quest 2 order is processing
17 days after I paid for my quest 2 and it is still processing. I have wrote to customer service 13 times and they keep saying they are checking in and will get back to me. This was a gift for a friend whose bday has already passed. I asked for a refund or to cancel the order and they said no. I am not sure what to do. I love VR but customer service is killing me. I would just buy a new one but I do t want to double purchase. Any advice?
Is there a way to return my quest 1 for the quest 2 and get my money back ?
Hi ! I bought the Quest 1 on August 6 (last month) for my birthday. But then, today I saw the announcement for the Quest 2. I would like to know if it's possible to return mine, and get a refund (or at least the 100 € of difference) to let me the opportunity to pre-order the Quest 2 ? As a Belgian student, I actually learn programming and software management for virtual reality, so I would be extremely grateful if it is possible to get any refund :/ Thanks in advance for your time and your answer.