How to contact meta support as a developer?
I'm part of a small indie studio and we submitted a game to be reviewed for app lab 7 months ago. Nothing has happened and the game is stuck in review. We've had no communication from Meta, and we fear that something has gone wrong during the review process and the game will be stuck in review forever. How do we contact Meta support as a developer? Is there an email, phone number, website, ANYTHING we can use to contact them? What are you supposed to do if you have issues during the submission process if there's no one to contact and you can't do anything while the game is being reviewed?
Linking To An App's Store Page Review Tab
Hi all. So recently the oculus store app page has been re-designed. It used to be an all-in-one type page. If you'd like to send the user to your review page you simply sent the user to your app page since everything was there, including the review. With the new design the Review is on a tab on the left-hand side. Previously to send the user to the app store page you could fire an intent with the app id of the desired app. How can this be done now to send them to the review tab? Is there a new parameter that needs to be sent with the intent to open the review tab? This is how the app store page was opened previously, assuming Unity. (This still works but does not send you to the new review tab) void OpenOculusStorePDPAndroid(string targetAppID) { AndroidJavaClass unityPlayer = new AndroidJavaClass("com.unity3d.player.UnityPlayer"); AndroidJavaObject currentActivity = unityPlayer.GetStatic<AndroidJavaObject>("currentActivity"); AndroidJavaObject packageManager = currentActivity.Call<AndroidJavaObject>("getPackageManager"); AndroidJavaObject i = packageManager.Call<AndroidJavaObject>("getLaunchIntentForPackage", "com.oculus.home"); i.Call<AndroidJavaObject>("setClassName", "com.oculus.home", "com.oculus.home.HomeActivity"); i.Call<AndroidJavaObject>("setAction", "pdp"); i.Call<AndroidJavaObject>("putExtra", "intent_cmd", targetAppID); currentActivity.Call("startActivity", i); }
Game Under Review for 6 Months
The title pretty much tells it all, my game has been under review since December. I've been through 5 different tickets that all end in either "We have notified the review team" or radio silence. They asked for an image of the submission and all is in order. What is even going on? This is the worst publishing experience I've ever had.
Virtual Reality Check (TEST BLOCKER) - FAILED
Can someone advise how to overcome this unusual review response from our app? Our app is designed to control a line of educational robot products. The robots have a camera and servos, arms, legs, etc. The Oculus app allows the user to view what the robot sees, move the robot with their hands, and the robot will mimic their movements. This allows visual programming and remote telepresence to prepare children for a futuristic workforce where humans and robots work together. However, our app is denied by the review process because it requires a robot product. How can we work around this to allow the app to be accepted? Unfortunately, it took many months to receive a FAILED review. Meanwhile, millions of students across 70 countries who use our robot products are now denied this educational experience. Any recommendations are welcome - thank you.Any idea on wait time for a 2nd revision in App Lab ?
Hi all, I've been submitting my game for App Lab last November and after 7 weeks, they came back and said there was an issue with our Privacy Policy. After fixing this, they came back again 2 weeks later with another issue with head movement ratio (which we remade from scratch). However, it's almost been a month now and no news from the review team. Should I be worried ? Our game is still in Early Access but if that wait time keeps on forever, I don't know how we can still provide the hundreds of current players a complete Quest version via sideloading. Any ideas on how to reach out to them? Thanks!
Ghost in the Shell (2017 Movie) - Thoughts?
Just went to go see this in IMAX 3D. Don't want to do a long write-up right now, but I actually enjoyed it, even being a huge fan of the original animated movie and the series' thereafter. Thoughts on this movie? And if you'd like, describe your thoughts/experiences with this amazing series.
Ideas for Business Applications for Occulus Rift
Hi I'm Himi, I've been brainstorming possible ideas that are possible to accomplish in a business sense using Occulus rift. I currently Work at Microsoft Technology Center trying to gain knowledge on the possibilities so feel free to inform or suggest ideas about anything occulus that doesn't involve gaming. Couple Ideas I had already: -Retail (helping shoppers) -Interior design -Flight simulationsCannot write a review for app submitted to App Lab
We have submitted our app to App Lab one month ago. It is still under review, but we have invited people to try it and they are more than happy to write a review on our App Lab product page. Here are the questions: We were informed that the page kept spinning after they wrote a review and clicked on the "Submit" button. Anyone know what could be the issue? Is it possible to see "the number" of reviews left for our app, if they do get submitted successfully, on our App Lab product page? We know such reviews are not published and are only viewable to their authors. But we are wondering if we could at least see how many.
