How to create new App submission
Hi there! My application has been reviewed (AppLab). And it's Approved. But I haven't set a release date yet. Now I want to upload a new version of the build for release, also i want to change description, link to webpage, .... How to do this? Because I can't create a new "submission" and I can't change the current one
app store review comes back with same error
Hello, I have made multiple submissions of different code of my application and the Meta reviewer keeps coming back with the same error: stuck in loading mode with unity logo in one eye. This however, is not what I can see when I load it from any quest or open it from the Meta Quest Developer Hub. I have tried now for 4 different builds and they keep coming back with the same error I do not see. Please can somebody help, does anyone else have this issue? Thanks
How to contact meta support as a developer?
I'm part of a small indie studio and we submitted a game to be reviewed for app lab 7 months ago. Nothing has happened and the game is stuck in review. We've had no communication from Meta, and we fear that something has gone wrong during the review process and the game will be stuck in review forever. How do we contact Meta support as a developer? Is there an email, phone number, website, ANYTHING we can use to contact them? What are you supposed to do if you have issues during the submission process if there's no one to contact and you can't do anything while the game is being reviewed?
App review paused?
Hi. My app has been in review for a while, most tech checks are passed, but I needed to provide some more info on our privacy policy and app monetization. I was asked to write my comments in the "Notes for reviewer" field, so I did. Now a week has passed and the reviewing process has not continued (still the same issues are highlighted). Is there any way to contact the reviewer to make sure (s)he can continue reviewing?
Linking To An App's Store Page Review Tab
Hi all. So recently the oculus store app page has been re-designed. It used to be an all-in-one type page. If you'd like to send the user to your review page you simply sent the user to your app page since everything was there, including the review. With the new design the Review is on a tab on the left-hand side. Previously to send the user to the app store page you could fire an intent with the app id of the desired app. How can this be done now to send them to the review tab? Is there a new parameter that needs to be sent with the intent to open the review tab? This is how the app store page was opened previously, assuming Unity. (This still works but does not send you to the new review tab) void OpenOculusStorePDPAndroid(string targetAppID) { AndroidJavaClass unityPlayer = new AndroidJavaClass("com.unity3d.player.UnityPlayer"); AndroidJavaObject currentActivity = unityPlayer.GetStatic<AndroidJavaObject>("currentActivity"); AndroidJavaObject packageManager = currentActivity.Call<AndroidJavaObject>("getPackageManager"); AndroidJavaObject i = packageManager.Call<AndroidJavaObject>("getLaunchIntentForPackage", "com.oculus.home"); i.Call<AndroidJavaObject>("setClassName", "com.oculus.home", "com.oculus.home.HomeActivity"); i.Call<AndroidJavaObject>("setAction", "pdp"); i.Call<AndroidJavaObject>("putExtra", "intent_cmd", targetAppID); currentActivity.Call("startActivity", i); }
