Ray-Ban Meta glasses battery drains fast, serial number not recognized
Hi Meta team, I’m experiencing a serious battery degradation issue with my Ray-Ban Meta smart glasses. The glasses were purchased from an authorized third-party optical retailer (LensCrafters). After about a year of normal use, the battery now drains abnormally fast and the smart features are no longer usable. I’ve tried all official support channels, but I’m stuck in an automated loop: - When selecting Ray-Ban Meta glasses -> battery issue, I’m required to enter a serial number - The serial number is not recognized by the Meta Store system (likely due to third-party purchase) - Selecting “third-party retailer” redirects me to Ray-Ban, which does not handle smart battery or AI hardware issues - I’m unable to create a support case or receive any support emails I do have: - The physical device - The serial number (on the glasses) - Original proof of purchase I’m requesting assistance from a Meta moderator or support representative to help manually create a support case or advise on next steps for warranty or replacement evaluation. Thank you for your help.
Serial number gone off headset
I own a quest 2 and recently, I decided to play on my pc. The issue is I need to log into my Meta account which I do not have access to. Its my friends email and I was never given the password or access to the email. I tried to find my serial number on the side but my headset is so old it does not exist! I need someone to tell me others ways to change the email so I can use my PC to play VR games.Rift S broken cable.
I have been trying to find out whats wrong w my rift s for a long time so i wouldnt waste money and i think it would be smart to just go on and try the cable but since its discontinued is there anywhere where i can still get one i had this VR for years and i dont wanna spend money on a new one since i cant really afford it and would like this one to still work for a bit while i enjoy games On my VR i get errors like these Could anyone help me w this?
