[Shipping] Unable to export user data to a folder visible to the user
I am developing a music making software for Quest2 I would like to export the music created by the user as wav, but I am having trouble exporting it to a folder that is only visible in the shipping build. If there is a better way to do this, please let me know. In the development build, wavs are exported to the following folder. /sdcard/Android/data/(Package Name)/files/UE4Game/(app_name)/Wav (For example, is there any other way than modifying the UE engine to export to the MUSIC folder?)
17 days and my paid for quest 2 order is processing
17 days after I paid for my quest 2 and it is still processing. I have wrote to customer service 13 times and they keep saying they are checking in and will get back to me. This was a gift for a friend whose bday has already passed. I asked for a refund or to cancel the order and they said no. I am not sure what to do. I love VR but customer service is killing me. I would just buy a new one but I do t want to double purchase. Any advice?
Quest 2 Shipping Delay
I ordered my Quest 2 and elite strap last friday and received an email this morning saying that my order has been shipped. This order has a weight of 2.8 lbs and then I received an email a couple hours later saying my order will be delayed by 10-12 business days. I am just wondering if anyone knows if maybe it has actually shipped and the delay was wrong or what is happening. I can't seem to get through to the support team.
Shipping information?
So I just ordered my quest 2 the other day for a class I am taking in the spring and my account was charged but I have not received any sort of shipping details on it besides the initial email that gave me an estimated delivery date of Nov 4, 2020. I see the order but it says nothing about tracking information. Should one be sent out soon and should still expect for it to arrive this week like my initial order said or could it be much longer?
Shipping has even moved
I ordered my Oculus on the 2nd of November and it said it would be here on the 5th. It changed its status to Processing Shipping on the 3rd and hasnt moce since and its now the 7th. I contacted the Oculus support and they pretty much just said to wait. im just wondering if anyone else's quest has been slow to get into transit.
