🎉 Fast Essentials: Marketing Your VR Title
Join Tevfik, Start Mentor and founder of IRONHEAD Games, the developers behind the hit title Egg VR, for an AMA designed to help you achieve the marketing results you want within the budget you have. You’ll learn how Egg VR scaled to 16,000 DAU, 500,000 installs, and over $100K in revenue in its first five months. Whether you're launching your first title or looking for new ways to scale an existing one, you'll walk away with proven, budget-friendly tactics: Manage Organic, In-House Content from Day Zero: Learn to create a content machine that creates early interest without reliance on external agencies. Build a Community That Markets For You: Discover strategies to turn your players into your most effective advocates and growth drivers. Engage Micro-Influencers With Zero Budget: Get specific tips on identifying and engaging small, impactful creators to amplify your reach for free. Bring your marketing questions, and have them answered live. Join on Zoom
Is there a way I can fix this "Request Not Completed" issue on the meta store?
I currently bought a meta quest 3s a few days ago, and then I tried to buy some games just to realized it wasn't processing the purchase but rather would show an notification that says "Request Not Completed We noticed something unusual and, for your security, this request couldn't be completed. Please try again later, or visit our Help Center." I've contacted their customer service but still hasn't got anything that solved my issue with this, is there anyone here who got a solution for this? I would appreciate it
Issue with users switching to Beta/Alpha channels and back to LIVE.
I am hearing a few cases form our users that have issues updating our application after switching from either Beta or Alpha, back to the LIVE version. It will sometimes not update even with a full reinstall. Are there any other developers here experiencing this issue of forcing the application to upload to the selected release channel?
Contractual obligation to unfair pricing outside of Meta Store
This is a complicated issue and I won't be surprised if this isn't correct place to discuss it but I don't know what would be the better place, so here we go: Recently I wanted to discuss an issue of unfair regional pricing in Poland (about 25% higher price than the USD price or about 10% higher than the Euro price) for a certain VR game on Steam (which is also sold on on Meta store) and during those discussion they claimed that they were contractually forced by Meta to set said price, so I would like to ask if there is any chance for someone in Meta to comment on the matter and maybe have a discussion in which there could be found a reasonable resolution of the issue, not only for this single game but also for any other that might have suffered from the same contractual obligation and if not then I would like someone to at least point me in the right direction as to who and where should I be contacting regarding the matter.
OTA Zip meta quest 2
Hi, I'm repairing a Quest 2. The headset boots to the Meta logo then shows a flashing grey screen. ADB sideload mode works but the OS is corrupted. I need the official Quest 2 OTA recovery package to reinstall the firmware through adb sideload. Serial number: 1WMHHB6APM2292 Model: KW49CM (128GB) Where can i find the correct OTA zip? Please send the correct signed update zip
Game Gift Card button missing
I’m dealing with a persistent issue with one of the games on my Meta Quest account – The Walking Dead. When I click the “Więcej” (“More”) button, the key icon that should allow me to redeem the full game code simply doesn’t appear. I’ve already provided clear evidence in my native language UI to Meta Support, but they are not cooperating or offering a solution. I’m requesting that my demo account be cleared or that the cached data marking the demo as “played” be removed. This problem has been reported by other users on Reddit, yet it still hasn’t been addressed by Meta. The button is still missing in those games, whereas the other has it Moreover, when I have entered game page without logging into account, the button appears (I have tried to click it and then logging in, but the issue still prevents me to paste the game gift code) Has anyone here managed to work around this issue and successfully redeem a game code after playing the demo? Any help would be appreciated🎥 How to Build Buzz: Nail Your PR Story & Strategy | Hosted by Meta Horizon Go-to-Market Academy
Meta Horizon Go-to-Market Academy partners with Start to help developers and creators grow their audiences and build long term visibility in the Meta Horizon ecosystem. This session — How to Build Buzz: Nail Your PR Story & Strategy — marks our second collaboration with Just Drive Media, the award-winning communications agency recognized by PR Daily as one of 2024's top firms. Together, we deliver a new session that helps strengthen your launch communications and press outreach. 💡 In this session, you’ll discover how to: Craft clear and compelling messages that set your title apart Build press-ready materials that drive awareness Plan a communications strategy that builds momentum before and after launch Avoid common pitfalls when reaching out to press and content creators 📚 Accompanying Resources Use these templates to apply what you learn directly to your project. Each includes examples, pro tips, and space to make it your own: Press Release Template: Highlight your game’s hook and unique value proposition with press-ready details. Pitch Template: Write personalized outreach emails that capture attention and land coverage. Fact Sheet Template: Summarize your title’s key info, assets, and selling points for quick reference. Messaging Framework: Define your audience, positioning, and differentiators on one page. PR Plan & Timeline: Plan and track every phase of your campaign to stay aligned and on schedule. Review Guide Template: Prepare detailed materials for press and content creators when distributing early access or review builds. 🎯 Quick Start Guide: Start with the Messaging Framework to clarify your story. Use the Press Release and Fact Sheet Templates to build your core materials. Apply the Pitch Template to personalize your outreach. Follow the PR Plan & Timeline and Review Guide to organize your press beats and manage review coverage.
Getting the message "Request not completed" when trying to make any purchase on my Meta Quest 3s
I am trying to purchase the game "Plastic Battlegrounds" on my Meta Quest 3s, but everytime I try to purchase it, I get an error message saying, "Request not completed. A problem occurred when trying to complete your request. This can be caused by entering incorrect information or trying to complete an unauthorised action." I have talked to multiple people at Meta and still have not had this issue resolved, I even got an email this morning telling me that I can use my payment account again just for me to get the same error message. Is there anything I need to do to fix this error?
"Join Horizon+" button replaces free trial download option in store app
Games that support the 30-minute trial feature generally show two options in the store: "Free trial", and the purchase button. However, when a game is also available on Horizon+, the Free Trial option is replaced with a "Get with Horizon+" button. Compare the pages for Moss II and Swarm, which both have a free trial but which cannot be accessed for Swarm: The mobile Meta Horizon app has the same problem. There is a workaround available: going to the store page on a PC web browser still shows the free trial button, which successfully installs to my headset. Still, anything that requires taking off the headset and using a separate device is a minor annoyance. It would be nicer to have a way to download free trials on the headset itself.
