Organization Groupings are going away as July 25th. What does it mean?
Hi. As Meta announced, Organization Groupings will be discontinued as of July 25th. What does it mean? We need to have a general matrix from which different organizations that will publish different games can branch off. How can we do this from now on? Thank you very much.
not able to purchase games with prepaid mastercard
I purchased a Pre-paid Mastercard and it will not me buy a game. The card has enough funds, is activated and I made sure I put the information from the card in into the Meta store correctly. I have tried both my phone and computer but neither work. It keeps telling me "GraphQL server responded with error 1353048: Sorry, your payment method was declined. Try updating or using a different payment method." If anyone could help me with this it would be very appreciated.What do you want us to do?
I'm writing this as a developer that talked to your representatives at GDC this year in San Fransisco. As a developer that currently has a game on your store. Why did we not show up under new releases? It's been a week and no one can search for us using the search terms we provided or the categories we entered. Other games last week and this week were posted but we can't be found unless someone types in our name specifically. We virtually don't exist on the store. We geared months of development work towards releasing on the quest store after talking to reps at GDC where we were told we would get some time in the new releases section, that people would be able to find our game. We have an open ticket where we just keep getting the same response. The internal team has it. Nothing helpful, nothing for us to do to help fix a problem if there is one, to tell us if there is something we missed or to actually fix the issue. Our posts here are ignored. If there is something we need to fix, tell us and we'll fix it. But we passed all the checks, we did everything you asked us to do. All we get is, "it has been escalated". Our entire roll out has been destroyed. We have streamers playing the game then getting asked where we are because they can't find us on the store. Please feel free to ignore this, like you ignored everything else.APK upload works, but will not run smoothly in VR when tested
I am experiencing a problem with my APK upload from Unity. I upload the APK from Unity just fine, but when I open the game in my headset to test, all movement is delayed, on top of that it is laggy. You cannot move anywhere, my game uses the Gorilla Locomotion System. There are no errors in the Console. The file is only about 200 megabytes. My headset is a Meta Quest 2, so it should have enough processing power to run the file. My headset has run a game the size of a gigabyte before, so it should be fine. Thank You so Much for Your Time, I greatly appreciate it. -RomanEmpire
OCULUS_PLATFORM__APK_PACKAGE_NAME_ALREADY_IN_USE
Hi, I am trying to deploy a Meta Quest App to the Meta Store. The first submission was rejected, so I am trying to submit a new one, but when I try, I get the following error: OCULUS_PLATFORM__APK_PACKAGE_NAME_ALREADY_IN_USE The funny part is when I try some other name, I get a new error saying that I am trying to use a new package name, and I must use the previous name. Meaning the previous name that is giving the error of package name already in use So maybe someone has had the same issue. I am totally blocked because of this, because I can not submit the new version of the app. Thank you
How to deploy internal business app on Meta Quest?
I am building a custom training app for a client and looking for the best way to launch this on Quest headsets globally. Do business apps get approved if I upload it to the Quest store or is there a better way to approach this? Links, recommendations and documentation welcome! I can't find anything online at the momennt[Issue] Total uninstallation
Hi, I've got this issue multiple times but mostly because I create a VRGame and I have to install/uninstall often... It seems that most of the files are removed when we uninstall a game but not all, which leads to errors when trying to install an APK, some issues are from versions, if we try to downgrade even after uninstalling we have some errors. The solution would be to remove all references to the game when uninstalling a game. (it seems Meta Quest Developper Hub's uninstallation process remove more things because i have less issues) PS : Also, another thing, being able to remove uninstalled games from the library. If we installed a great number of free games for testing, I don't want these games to haunt my library forever...
