(Resolved) Meta Quest mobile app disables Oculus Go. Setup stucks at "Health and Safety".
Update March 27th: The build 260 is available. https://apps.apple.com/us/app/meta-quest/id1366478176 ----------- Update March 25th: Meta Store support told me that the latest mobile app Version 259 was released with a fix to resolve the issues described in this thread. So, the resolution was given officially. Thank you Meta for the fix, and thanks everyone in this thread as your voices indicated how this issue was significant. 😄 ---------- During setup of Oculus Go by Meta Quest for iOS Version 257.0.0.9.106, I could not play "Health and safety" video, although I pressed "Watch Video" button. As a result, I cannot complete setup my Oculus Go. How do I proceed with the next steps? I also tried the setup by Meta Quest for Android, but the symptom is all the same. Version 258.0.0.9.109 released on Marth 13th also show the same symptoms. Still the setup fails and the headset becomes useless. I can click "Continue" button. But all the three links are inactive. As the video never starts, I cannot complete the setup. My headset becomes a photoviewer of single image prompting me to grab smartphone.
Meta Quest 3S – Stuck on Grey Screen After Logo (Need Help)
Looking for some help from the community. My Meta Quest 3S boots normally, shows the Meta logo, but then it just goes to a solid grey screen and never loads into the home environment. Here’s what I’ve already tried: Factory reset Installed the latest update Restarted multiple times None of that fixed the issue. The headset still stops at the grey screen after the logo disappears. Has anyone run into this before or found a fix? Any troubleshooting steps I might be missing would be appreciated. Thanks in advance.
