Status staying as under review
My game that I made for applab has been submitted for around 5 weeks until it went under review just recently. Usually once it goes under review, the meta developer team only takes a few hours to review the game and give you a answer, but my game has been in the status under review for almost 4 days. I haven't got any emails about it and I don't know if it takes longer to review it now. I know the wait time is 5-6 weeks, but when it's under review, I don't think it should take longer than 4 days. No way they are reviewing my game for that long. If the time changed, let me know or maybe this can be a glitch and maybe they forgot about my game lol.
Infinity loading "price" dropdown
I want to submit my application for review in app lab and fill in the meta fields. The final step was choosing the price of the application, but I can't choose it (I need to set it to free) because the dropdown is loading endlessly. What should I do? Is the payment info flag only valid for paid applications or do I need to fill in this information in order to select free? There are no errors in the google chrome console.
App Pending Review @ +11weeks wait and Submission Date now 1 Jan 1970
Hi all, I know from other threads that others are having long waits for games to be approved on the App Lab but while checking on the status of mine, the submission date has gone very strange and change my Submit Date to 1 Jan 1970 (assuming something has set date the date to zero)? When I first pressed submit it look normal and said 25 Nov 2022. Has anyone else seem this before? Cheers in advance.
No Reply from Oculus Support (2 months)
Hi, my name is Ariel. I have been having issues trying to contact the Oculus Support Team. I have created two tickets in which they both got a response saying they were assigned to Oculus Submissions Team. It's been 2 months already and I haven’t received a response back. If anyone has some advice that would be great - I am still not sure if it’s an issue on my end. I appreciate the help!
Publish our app on official oculus store (Quest 2)
Hi, I have 2 questions. Please help us if you know the answer. My first question is How we can publish our app (Quest 2) on the official Oculus store? and my second question is how we can move our recent app that was approved through AppLab to the official Oculus store? Thanks.
Problem with App Submision Review Process in App Lab
Hello! I am having some problems with the platform these days. I uploaded my app to App Lab on March 9 but it stills stated as submitted for review while the app build passed succesfully the tests. It is weird because i can find the app in the App Lab, and the first build i uploaded is the one downloaded from the page. But i each time i try to override that build with a newer one i have this error: "GraphQL server responded with error 1891173: Your submission is in a status that does not allow updating of the binary in this channel." What am i missing?? I tried to submit a ticket but the link is currently broken.
