tracking

13 Topics

Quest 2 Controller Tracking Degradation
Hi everyone, I’m hoping for some input from experienced Quest 2 users before I make a final decision regarding controller replacement / moving away from meta by upgrading my headset. Over time, my right touch controller (and to a lesser extent the left) has developed noticeable tracking degradation. This wasn’t a sudden failure, it gradually became more apparent during gameplay, particularly in Beat Saber where consistent tracking is important for accuracy and fitness use. I’ve gone through extensive troubleshooting, including: Testing in multiple rooms (including a different property) Controlled lighting conditions (no direct sunlight, no reflective surfaces, no LED interference) Fresh batteries (multiple brands) Re-pairing controllers Cleaning headset cameras and controller rings Guardian reset Full factory reset Testing both standalone and via PCVR The issue persists across all environments. I’ve been in contact with support and understand that, as the device is out of warranty, replacement controllers would need to be purchased through the out-of-warranty program. Investing close to £100 in refurbished replacements, seems very risky and steep, I want to be absolutely certain there isn’t a less obvious cause I’ve overlooked, especially since the root cause hasn’t been conclusively identified as hardware failure. Has anyone experienced gradual tracking degradation like this and successfully resolved it without replacing hardware? I’m particularly interested in: Battery contact or movement issues Less obvious environmental interference Known long-term wear factors Any advanced diagnostics I can try I use my headset primarily for exercise, so reliability is important, but I’d prefer to rule out every possible factor before committing to replacement hardware. Appreciate any constructive suggestions — thank you in advance.
Hezaa123
15 days ago Place Other Troubleshooting
71Views
0likes
5Comments
Frequent micro stuttering in Meta Quest 3
Hello, I've owned a Meta Quest 3 for a few days now. Since yesterday, I've noticed a "micro stuterring" problem that appears when I use the headset in standalone mode. This is the same problem described by pan.c.kaplanis and Renegade_R in this topic (see page 2 and following) : https://communityforums.atmeta.com/t5/VR-Experiences/Some-Quest-3-standalone-games-are-lagging-stuttering/td-p/1100483/highlight/true/page/2 Nevertheless, I'm making a new topic because the previous one was initially about Beat Saber (but it's been diverted to Home), and because the problem is marked "Solved" whereas it's not solved at all in my case. Problem description: In the Home application and standalone games, at certain moments, for example when I crouch or strafe from right to left, "micro stutters" appear. This is very visible on the Home application interface, but you can see it by looking at the background too. It's as if for a very short moment (1 frame) the position of the headset shifts, giving the impression that the image is hopping, before returning to its initial position. It happens very quickly, and the shift is not huge. Nevertheless, the repetition of the phenomenon makes it noticeable. The problem appears when I crouch or strafe to the sides. It doesn't appear every time I do these movements, but it happens regularly. I have the impression that micro stutters appear more often when I'm pointing at something with the controller, and/or when the boundary walls are displayed. The problem is extremely noticeable on nearby objects, but it also affects distant scenery. Unfortunately, when recording video, the problem simply doesn't appear, or appears too subtly. In any case, I'm not able to perceive it on video. I'm convinced that this problem wasn't present 3 days ago when I unpacked my helmet. I think it appeared with upgrade v59 as I found other reports of stuterring appearing at that time. I'm now on upgrade v60 but the problem persists. It's annoying because using the headset is generally smooth, but these micro stutters are so recurrent that they're ruining my life in Quest 3. Incidentally, I have the impression that the problem is also present in PCVR with the Link cable. I have the impression of seeing these micro stutters when I crouch in Half Life Alyx. But here I'm less sure, because I know that in PCVR, problems can come from many places. I really hope that an origin for this problem can be found, as all the posts I see on the net suggest that the problem appeared with update v59 and hasn't been fixed since. I can hardly use the headset at the moment, as this problem is really getting on my nerves.
Solved
Angelina72200
22 days ago Place Other Troubleshooting
21KViews
1like
25Comments
Meta Quest 3s lost tracking
I was going to play on my headset but when i booted it i got a error saying tracking is lost. I tried rebooting and everything plus got No Command error then it got fixed. Played on it for more than 10 minutes while playing it was lagging more than usual and got the same error. I have no idea what to do please help.
emirmilaerdogan
25 days ago Place Other Troubleshooting
38Views
0likes
3Comments
[UNRESOLVED as of May 30, 2024] - Quest 3 Controller Tracking Issues
update May 30, 2024: There have been no updates/improvements to controller tracking since Meta Support marked this as solved! Community consensus seems to be that this issue stems from hardware/software limitations with the controllers, specifically the method of tracking (as a software developer working specifically in the machine learning and computer vision space, I agree that this technology is not particularly robust enough to handle some types of movement). If you play games that require fast hand movements and/or dynamic hand positioning, I would recommend not buying a Quest 3, unfortunately. I've heard some anecdotes regarding improved tracking with the Quest Pro controllers, but the improvements are marginal at best - not worth the additional ~$300 for minimal performance gains IMO. My personal recommendation is to stick to Quest 2. Not to detract from the various improvements that the Quest 3 has brought (e.g., color passthrough w/higher resolution, better hand tracking, higher overall hardware specs compared to Quest 2, etc.), but Quest 2 controller tracking is significantly better than the Quest 3's. Ideally, my hope is that Meta will push an update that allows for pairing Quest 2 controllers with the Quest 3, but as of right now, that's just a pipe dream as Meta has given no indication of making these headsets/controllers backwards compatible. While I'm (naively) hopeful that things will change, realistically speaking, I have 0 expectations and a lot of disappointment. tl;dr: I've had a Quest 2 for almost 3 years. I received my Quest 3 today and was very excited to use it. Controller tracking performance is much worse than the Quest 2, at least in the context of games where you swing your arms as fast as you can. This was not a problem for the Quest 2 (unless controllers were physically damaged, e.g., hitting a wall, dropping them, etc.). Don't buy if you play games like Gorilla Tag, Beat Saber, Synth Riders, or any of the other games mentioned throughout this thread!!! Question: Are there ways to modify the Quest 3's controller tracking such that fast hand movements won't be affected by the prediction-like behavior where the in-game hand moves farther than you swing? When I perform a baseball throwing movement with my hand/arm, the tracking will not keep up and it ends up losing my hand's position for a fraction of a second, causing my in-game hand to be positioned farther away than my hand actually is (this is not an issue with Quest 2 controller tracking). Details/Context: I primarily use VR for exercise, and I mostly play Gorilla Tag. Gorilla Tag is a game where you play as the upper half of a gorilla, using your arms as your means of locomotion. Basically, you use your arms as if they were your legs, and you can run, climb trees, wall-run, etc. It's an infection-based tagging game where you join a lobby of up to 9 other people, and the game will randomly select a player to be the first tagger. The tagger(s) will continue tagging until everyone in the lobby has been tagged (infection-style), and then a random player will be selected as first tagger; this pattern just continuously repeats. While the learning curve is pretty steep to play at a high level, there is a growing community of players who are very competitive (approx. 10-20k players based on the communities I participate in - Competitive Gorilla Tag on Discord and Gorilla Tag Competitive on Discord). As a prominent member of this community, people have been seeking my feedback on whether or not the Quest 3 is worth it. While I feel that a majority of the new features are amazing, I have had issues with the controller tracking. Gorilla Tag is an active game where you're constantly swinging your arms as fast as you can to travel around the map(s) to avoid being tagged. The primary player base for the game is Quest 2 users. Aside from physical damage, most players have not had any problems with controller tracking on the Quest 2, aside from when the controller goes out of the tracking range of the headset (as expected). However, the Quest 3 controllers lose tracking during medium-fast to fast hand movement (medium-fast: like playing catch with a friend; fast: throwing a baseball as hard as you can). The consequence of this in the context of Gorilla Tag is that your in-game arm extends to the game's max arm length frequently, causing your hand to collide with the wall/tree/ground and launch you away from the surface. This is a big issue for games/activities involving fast-paced hand movement as it's not nearly as reliable as the Quest 2 controller tracking performance.
Solved
NotDream
26 days ago Place Other Troubleshooting
182KViews
49likes
521Comments
Quest 3 Update Broke My emulated tracking and other problems as well.
Since the last update, I'm having major tracking issues. Estimation tracking is completely unusable. I keep getting a Link Not Working error and the error persists even after I turned off auto link. Hand and body tracking is now unreliable. Sometimes the main menu gets stuck while Im playing games forcing me to find the application that Im playing to close menu. This update is buggy and have some many softaware errors. I tried resetting boundaries and deleting boundary history as well. At some point I even factory reset just for it to break again. Please roll back your updates or fix the problems because I'm unfortunately not the only one.
Vickybelike
2 months ago Place Other Troubleshooting
34Views
0likes
0Comments
Meta Quest 3 Grey screen after factory reset
HI Team, I have tracking lost issue and did factory reset from Headset as per the instructions given by Meta. But I can see only gray screen. The start-up guide is not coming up after multiple ons and offs, and i left the headset charging for 24 hours as well. It is really frustrating to have this kind of issues. I am not running a VR center and my business has been stopped due to this issue. Please let me know a quick remedy
Playngrow
3 months ago Place Other Troubleshooting
7.6KViews
0likes
34Comments
Meta Quest 3 Stuck In Boot Loop and In Locked State
First of all my headsets lock state says locked, I was just booting up my meta quest 3 to play some gorilla tag(like always) and I was able to boot up the hedseat but the hedseat wasnt tracking properly, i was able to boot up gorilla tag before my hedseat fully shut down, when i tried to boot it up again it started a boot loop. Tried to shut it down using the USB something screen(idk the full name) and forcefully shut it down, boot it up again after 5 minutes, still a bootloop, reset the headset a few more times, boot loop stopped but i still couldnt boot it up, left it there, it booted up, couldnt do anything cause my headset wasnt tracking anything and cameras were just not working, since i couldnt do anything i shut it down, boot loop started again and i currently have the headset shut down, what should i do?
Alex-Sabueso-pro
3 months ago Place Other Troubleshooting
6.5KViews
0likes
23Comments
Issue with height and view
Using Oculus Quest 2 64 GB At some point my Quest changed viewpoint. Im noticed it While im looking at my Meta avatar my eyes located right in the neck instead of head, the UI always appears on the much higher than it should. So when i look forward the avatar looks slightly to the top. This causes height problems in games on Quest and on PCVR. In the guardian floor position is correct, but the position of the head is incorrect, Quest doesn't seem to understand where its located vertically properly. So it makes me clip through the floor in some games and causes issues with Full Body tracking. Tried to reset guardian, clearing history, clearing surroundings history and etc, manually adjust height in settings, even tried to make floor lower than it is IRL. Nothing helps. Tried to update to v78 and factory reset, doesn’t help either. Also cleaned the tracking cameras. Also tried to change tracking frequency from auto to 50hz and 60hz no effect at all. Playing in other rooms with different floor material wont help either. Is this a hardware issue? Should i stop trying to fix this and just buy new one?
Peevo_na_Polu
5 months ago Place Other Troubleshooting
200Views
1like
4Comments
Meta quest tracking is acting weird and the screen is freaking out
Hello, I have a meta quest 3 and for some reaosn, last might I hopped on to play some yeeps, but for some reaosn it kept on doing this? (2 vids in yhe google drive link) https://drive.google.com/drive/folders/1fueYbUAw68zOgP9sx0lkyHXDL1_awLIP?usp=sharing Its basically what this guy has. https://communityforums.atmeta.com/discussions/OtherTroubleshooting/oculus-rift-s-issue-with-tracking-movement-of-headset-can-anyone-help/1340825 Can someone please help me?
FirePlaceSpeed
6 months ago Place Other Troubleshooting
67Views
0likes
1Comment
Controller(s) failed 3x in month. Now the right has solid purple lights.
I am sooooooooooo tired of not being able to use my $500 quest 3 because of these controllers constantly failing. the purple lights is new. The first two times, there was no explanation. Meta support is useless. Meta again wants me to send back the right controller, and the process takes a month. I basically have not been able to use it more than a few days after the first fail of left. Meta keeps sending refurbished, won't address rhe firmware or bigger issue, and my warranty runs out soon, which means buying new controllers every week? Seriously? I have done everything but a factory reset of headset because 1. It's a pain to set back up, and 2. I have a feeling it won't work anyway based on what I read. I put in fresh batteries and it either says it is dead or 70% which makes absolutely no sense. why does this keep happening and is there a potential fix?
DMVock60
6 months ago Place Other Troubleshooting
71Views
0likes
0Comments