Request: Add Arabic Language & Keyboard Support for Meta Quest.
Hello Meta Team, I’m writing to highlight the urgent need for Arabic language support (including an Arabic keyboard) on Meta Quest devices. The Arabic-speaking market is one of the largest in the world, with over 420 million native speakers across 22 countries in the Middle East and North Africa. This region has one of the highest internet and mobile adoption rates, and VR adoption is growing rapidly. According to market research, the MENA gaming market is projected to exceed 6 billion USD by 2027, with VR playing a major role. Many potential users in this region are excited to explore Meta Quest, but the lack of Arabic support creates a barrier to entry and reduces the overall experience. Adding Arabic language support will: Improve accessibility for millions of users. Strengthen Meta’s presence in a fast-growing market. Boost sales and brand loyalty in the region. We sincerely hope you prioritize Arabic language support in upcoming updates, as it would be a game-changer for millions of potential customers. If you also want Arabic support, please upvote this post so Meta can see the demand.Headset permanently broken after software update — tracking failure, case being closed with no fix
Hi everyone, I’m hoping someone here can help. About a month ago, my Meta headset became completely unusable immediately following a software update. Since then, it displays only a black screen. The device powers on and I still hear audio, but the display and tracking system completely fail. Support has now confirmed that the tracking system itself is the issue and is not fixable through normal troubleshooting. The headset worked perfectly before the update. I’ve spent weeks working with support, completing every troubleshooting step they asked for. Today I was told they are closing my case without repair, replacement, or refund despite acknowledging the failure happened after the update and that the tracking system is the cause. This is extremely frustrating. A manufacturer software update should not permanently disable the hardware, and closing the case without resolution feels wrong. Has anyone else experienced this after an update? If so, how did you get it resolved? Any advice on escalation paths within Meta would be greatly appreciated. I've truly never had such disappointing treatment and run around from customer service. I just keep getting put off that a team is reviewing the case but no real resolution and then today they are looking to close the case. It's my sons quest 3s and he takes immaculate care of it. His twin is in the hospital a lot and this quest is a life line for him and his friends when things get hard. This ruined a lot of the Christmas gifts we got him as they were related to his quest and he's been without it for over a month. Thank you
Meta Quest is stuck in an update pop up and the Menu won't open no matter what.
Device: Meta Quest 2. Device Info: Serial Number:1WMHHA63LJ2116 Boot Slot:A Secure Boot:Yes Lock State:Locked Build Variant: User Model Revision: Hollywood (DVT) RAM Size (MB):6093 (3 Partitions) Description: I remember it happening around the late night on the 6th of December 2025. I was inside of VRChat at the time, when my headset suddenly reset and booted back up with an update. I spawn in the Horizon Central Environment, It showed me this "Welcome To Passthrough" popup, I click through the pages and close it, but then I realize I can't open my menu, and the popup from before, it just keeps showing up again. I also notice that when I go to the Power Down Menu, I can see a portal and a mirror that don't show up with the "Welcome To Passthrough" section. I don't know if anyone else is having such an issue, then, or now. I have Tried a Couple Troubleshooting methods to get out of this, but to no avail. Hold the power button for about a minute. Hold The Power Button and the Volume Down Button and Select Boot Device. All I want to do is get my device out of this infinite loop.
New Quest 3 locked on software update, impossible to fix.
Hi guys, I bought my first Quest 3 today. When I turned it on, it started a software update but it gets stuck there — the device keeps turning on and off without completing the update, and I can’t get past that screen. I haven’t even set up my Meta Horizon account yet, and since I didn’t purchase my Quest 3 through the official Meta store, when I try to enter my device’s serial number on the website it gives me an error. I tried doing the sideload update (the only fix I found on the internet) by holding the volume down and power buttons on the Quest 3. But when I select my device in the browser, I get a message saying: “your device is not supported, please try reconnecting your devices.” Weird cause both my PC and Chrome are detecting it as Quest 3. I also tried disabling adblock, deleting caché and cookies, incognito mode, other browsers, other PCs, other cables, connecting it on different times, etc. There is not a single thing I haven't tried. (Every single one of these attempts were done while having 50% battery. There’s nothing else I can do, literally — I’ve already tried factory reset several times as well. Do I need to return my device? I'm submitting this post so support can help me. I'm quite desperate, I don't see my issue anywhere on google and I spoke to support via Whatsapp and everything they told me to try, I already had.Update 20.0 - what's the deal?
Hi folks, My Meta Ray-Ban Gen 2 have just updated to software version 20.0. The update description just says "bug fixes and performance updates". As someone who works in tech, jumping whole integer (19 to 20) in software version numbers usually signifies a large update. Sadly, I still don't even have the features that were supposed to be in 19.2 - hyper-lapse, longer video recording etc. What. Is. Going. On. Meta?Starting at Rift 1 it’s silly that Quest in 2025 still lack basic user controls for core functions
People have been asking Meta for years to add a simple toggle to disable the proximity sensor directly on the headset. Instead, the only way is through ADB or SideQuest, which makes zero sense for a mainstream device. A native setting should exist by now. Meta also removed the option to disable the “double tap to glance” overlay. It’s now permanently on with no way to turn it off. In fast movement or dance sessions, both problems annoy constantly. Quick head movement or leaning forward trips the proximity sensor, and accidental taps or scratches activate room view. It breaks immersion every time. It honestly feels like the product designers don’t actually use the headset actively. Having to open a developer account just to disable Guardian proves it. If there are legal concerns, add warnings. Don’t take away core user control! Small note while on on the train of annoying issues about Pro: -thanks for fixing the odd rendering issue on Pro headset where a diagonal line was breaking the image on the headset after updating to v80 and up its gone BUT when will your microphones ever be flawless? It's not as bad as the Rift S, but occasional mic dying turning robotic or giving a high pitch scream still appears once every few months or weeks does not happen on my Quest 3, Rift cv1, but we all know the famous Rift s mic going robot mode! (all headsets now on newest OS at the time of writing this)
