Error While Processing APK/OBB Files During Quest App Upload
I'm encountering an issue while uploading a build for my Quest app. The build includes an APK and OBB file, and I’m using the latest version of the Oculus CLI (v1.103.0.000001). The validation passes successfully, but during the processing of the APK file, I receive the following error message: "Sorry, we encountered a problem while processing the file that you uploaded. Please try again later." :cross_mark: ERROR: Sorry, we encountered a problem while processing the file that you uploaded. Please try again later. 2024-09-20T08:38:58.390Z [ERROR] Server log: {"app_id":7362585187111727,"client":"ODH","log_level":"ERROR","event_name":"USER_ERROR","stack_trace":"UserVisibleError: Sorry, we encountered a problem while processing the file that you uploaded. Please try again later.\n at Object.y [as genProcessBinaries] (C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at runMicrotasks (<anonymous>)\n at processTicksAndRejections (node:internal/process/task_queues:96:5)\n at async C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js\n at async C:\\snapshot\\D_Zfull-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"error\":\"Sorry, we encountered a problem while processing the file that you uploaded. Please try again later.\",\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.103.0.000001\",\"compatibility_version\":2,\"session_id\":\"7362585187111727_2024-09-20T08:28:27.912Z\",\"command\":\"upload-quest-build\",\"app_id\":7362585187111727,\"platform\":\"ANDROID_6DOF\"}","platform":"ANDROID_6DOF","cli_version":"1.103.0.000001","session_id":"7362585187111727_2024-09-20T08:28:27.912Z","binary_id":"","duration":null,"is_patch_upload":0,"duration_since_session_start":630477}" System Info: OS: Windows 10 x64 CLI Version: 1.103.0.000001 Has anyone encountered a similar issue? We do have a builds that were uploaded yesterday and are fine. Could it be related to the Meta platform’s processing?539Views1like0CommentsUpload Build OBB - Problem Never Upload
Hi, since many day, we cannot upload our build with platform tools. Message says : :white_heavy_check_mark: Successfully Validated Build ⬆ Retrieving upload files OBB File: 1.8GB 2 Assets: 2.0GB APK: 138.7MB ⬆ Uploading 3 expansion files A network error occurred. The request will be retried. ⬆ Waiting for expansion files to be processed We can wait or hours but never finish upload. if we used Oculus developper hub, we never can use it. always error display. How upload our build please ?Solved1KViews0likes3Comments