ovr-platform-util reporting "A network error occurred. The request will be retried."
Heya, My teammates and I have been encountering an error when uploading our builds. The utility keeps spamming that: "A network error occurred. The request will be retried." It seems to be working in spite of these messages, albeit quite slowly. I see there are older posts with similar issue, but were seemingly resolved. Is anyone else having this problem? Thanks!6KViews1like11CommentsUploading obb expansion files
When packaging games in UE4 (official release or Oculus version) and the game size is over 4gb, an additional expansion obb file is created called 'patch.[StoreVersion].[AppName].obb'. This corresponds with the official Android guidelines (https://developer.android.com/google/play/expansion-files). Sadly, we can't upload such files through the Oculus platform tools as it refuses the store version in the name. What is the intended way of handling this? Creating another activity just loading the file would work but would require some engine changes as well as changes in packaging workflow which are not needed or preferred for other standalone platforms. Thanks Wouter4.5KViews5likes5Commentsopenvr_api.dll Error
When trying to upload to Oculus I keep getting the following error: "The package contains DLL libraries that are known to cause issues when running on the Oculus platform. These files must be removed prior to uploading: .../Plugins/openvr_api.dll" I've disabled all the plugins and removed the file but I'm still getting the error. Any help would be much appreciated! Thanks! R3.7KViews0likes6CommentsStore upload - "Platform abandonnned"
Hello, I'm trying to upload an apk to the store for the Quest but I'm always getting a message "Platform abandoned" (translated from French) : I tried to modify the manifest to get around that but no change in the signature seems to do the trick... Also, as an information in case of interest, my app is also referenced as for "mobile phone" but I don't know why it went this way (it is intended for the Quest), neither how to change that... Anyone knows what that means and what parameter I should change to get over that error ? Thanks for you help.2.1KViews0likes3CommentsUnable to upload a file via FTP on device builds
I'm trying to upload a file via FTP. Actually it works fine via Editor but when I make a build and push it to my Quest, I get "The remote name could not be resolved." error when I try to call FtpWebRequest.GetRequestStream(). var request = WebRequest.Create(address) as FtpWebRequest; request.Credentials = ... request.KeepAlive = false; request.UseBinary = false; request.Method = WebRequestMethods.Ftp.UploadFile; request.ContentLength = fileInfo.Length; Then I call request.GetRequestStream() within a try/catch and it throws the timeout exception. I tried adding <uses-permission android:name="android.permission.INTERNET" /> line to my AndroidManifest.xml thinking this might be the issue, but alas no change. Perhaps related but my attempts to get Leaderboard/Achievement data also has errors: Unable to resolve host "graph.oculus.com": No address associated with hostname Both Leaderboards and Achievements work fine via Editor - only when I push a build to my device. Does anyone have any idea?Solved1.7KViews0likes1CommentPlatform Command Line Utility tool bug
I'm glad that there is now a CLI tool for uploading builds. However, it seems that the current CLI tool's parameter parsing is broken (at least the application launch parameter parsing). If the beginning of your launch parameter string overlaps with any of the CLI tool's parameters (e.g., --launchparams "-server 127.0.0.1" in which '-server 127.0.0.1' overlaps with the tool's '-s' parameter) the tool will incorrectly parse the app's launch parameter as the CLI tool's parameter. In the example case I just gave, it appears that it will improperly parse two values for the app secret token: your actual app secret and "erver 127.0.0.1" - which ends up completely breaking the upload process, all of which can be observed in the tool's log file. If your app's launchparams were instead "-playback" - it would improperly parse your launch params to be "layback" - the upload might succeed, but your application's launch parameters will be broken. For my case, this makes the CLI tool pretty much unusable for my app, as all of the command line parameters I need to specify start with either -s or -p. There are ways I could potentially address this on my end, but I'd rather not go through the contortions of dummy parameters or changing my app's command line parsing. Is anyone else having issues with the build upload tool? Is anybody using it?1.4KViews0likes7CommentsMobile Build Upload Error & Infinite Loop
Hello, Web upload as well as ovr-platform-util.exe doesn't work anymore for us. It always get into infinite loop with steps 1/3 2/3 3/3 1/3 2/3 3/3... Please find log file attached. Logs are full of stack traces like: "stack_trace":"at [eval]:18:1658\nat a ([eval]:16:506)\nat [eval]:16:652\nat [eval]:16:450\nat Object._log ([eval]:18:1997)\nat [eval]:18:1046\nat a ([eval]:16:506)\nat [eval]:16:652" Command we use: ovr-platform-util.exe upload-mobile-build --app_id 1757522977679878 --app_secret %secret% --apk R8-Android-Shipping-armv7-es2.apk --channel "ALPHA" --notes "tralala"1.4KViews0likes2CommentsCan't upload update to App Labs - "APK Not Signed" - Its signed.
Game is in Unity 2018.03. Just uploaded a build fine on 3/29. Went to upload a build today and I get "APK not signed" error. I've done the exact same build process I normally do, and it appears to be signed just fine using the same key I always use. Anyone else having this problem?1.4KViews0likes2CommentsCan not upload build
I'm trying to upload a build but getting an error message, here it is below. Incorrect file format. Please select a file with one of the following types: application/zip, .zip The thing is, the folder is a .zip folder, and I have always used the same method for uploading builds. Not sure whats going on, I tried asking on the discord but no reply for the moment. I have had to delay this update, which is a bit annoying since it is an extremely important update and fixes game breaking bugs. Anyone know whats going on? I tried clearing cookies and doing all sorts of stuff. Tried restarts and making the build again. I even tried uploading a previous build that had been uploaded before but get the exact same error. Any idea on whats going on?1.1KViews0likes2Comments