Meta Quest v83 USB Link problem
Public Beta v83 has e problem with the max bitrate encoding that you can use in the DebugTool On v83 you can use up to about 640mbits MAX before getting lagg, stutters, jumps, etc, staying in the Meta Link Dashboard you already notice all the problems, without running any game or app. That of course affect EVERYTHING that you run in that state. On v81 you can use up to the limit of 960mbit without ANY lagg or problem, totally smooth. Please check and fix that, thanks1KViews6likes19CommentsPC FREEZES when plugging in CV1 USB
When I plug in my Rift CV1's USB cable into my motherboard the whole PC freezes and the only way to turn it off is via a forced shut down by holding the power button. If I leave it plugged in when starting, the PC freezes during or shortly after the Meta Horizon Link app starts. I've tried updating NVIDIA graphics drivers, updating/reinstalling Meta Horizon Link, updating motherboard drivers, disabling USB power saving on individual devices but nothing works. I've also tried both USB ports direct from the motherboard chipset and also ones that go through an internal controller first, with the same end result.50Views0likes2CommentsUSB camera access
Ever since the HDMI viewer application and more so, the new permissions model for accessing headset cameras, we have been unable to use any USB cameras on the headset. Are there any plans for re-implementing access to this? The USB devices show up, but they cannot be used within their respective applications. It has been frustrating to say the least not being able to use the hardware I own on the hardware I own. I've tried various UVC USB cameras and none of them work. I get asked which application I want to use when plugging in the device the first time and the application will open when plugging it in but the application never gets access to the device like it used to.56Views2likes1CommentMeta Quest Link not working
Hello, I used to be able to play on my VR with a link cable perfectly fine, but I recently got a new computer, and it doesn't work. I checked the requirements and my PC meets them without question, but whenever I try to connect the headset, my computer gives me messages like "Meta Quest Link isn't working correctly. Click here to check our support article." I checked that article, but nothing seemed to help. The Quest program on my computer shows that my headset is connected and ready to launch, and so does my headset, but when I launch it through the link cable, it just doesn't load, and it stays on a black screen. I've also tried connecting my headset through a USB hub instead of the actual computer to connect it through USB 3, but it still doesn't work. Is there any way I can troubleshoot it? Thank you!Solved29KViews3likes53CommentsUSB 3.0 issues with Quest 2
I see lots of similar posts about things surrounding this issue but they usually get brushed off, I am hoping that making this post and outlining what I have done so far it may finally prompt a fix. Essentially the issue is that when connecting with a USB 2.0 connection, the link is completely stable, it reliably connects for several hours and even if the headset is removed and left to "sleep", it reawakens and is still successfully connected (team events in iRacing if you're asking). When using USB 3.0 however, the exact opposite is true, generally speaking in the best case scenario, when keeping the headset awake the whole time, I can sometimes get an hour before a disconnect, however, nearly every time it goes to sleep, it disconnects and sometimes the connection will be lost within minutes of launching with no explanation. For a bit of history, over the course of trying to find a solution to this issue I have: Used a USB A-C 3.0 cable, 2x USB C-C 3.0 cables (including Oculus' own), a USB A-C 2.0 cable, a USB C-C 2.0 cable, replaced my PC's motherboard with a Asus Prime Z-390A, so I would like to think this firmly rules out the frequently posed "solutions" such as better quality cables or using different ports. I have also tried resetting experimental features as I read that sometimes causes issues but this didn't have an effect, nor has making sure that video drivers and my motherboards firmware are up to date, disabled legacy USB support in my bios settings or ensuring there is no power saving settings activated on USB ports. The most frustrating part of all is that recently I did a factory reset of the headset 'cause I couldn't think of any other fix and seemingly this finally gave me a stable USB 3.0 connection using the official cable, which not only lasted until I disconnected it (several hours), but also through cycles of sleeping and waking the headset. I then didn't play for a week and Oculus app version 38.0.0.51.727 (38.0.0.51.727) / headset version 38.0.0.63.727.351486028 installed themselves and now I'm back to the same problem of 3.0 not working and 2.0 being absolutely fine, the factory reset and experimental features reset has not had an effect this time. To be clear, there have been no hardware changes at this time so given it did work as intended previously, it has nothing to do with cable quality or any mechanical issue. Any other insight of fixes that I have not yet tried would be appreciated, although mostly an indication that this is being sincerely looked into as a known issue not just brushed off as an outlier. Please let me know if you need any additional information and I'll post when I can.Solved92KViews9likes49CommentsQuest 3: Air Link and Charging
Hey supporters, after upgrading to a new fast wifi-router I've tried to connect to my PC by air link. Everything went fine and the wireless connection is fast and stable. But while using air link it is not possible to use an external battery since the USB-port is disabled. While using the Quest standalone the external battery works fine, so I cannot understand why it is not allowed to use it for charing when air link is activated. For me, it semms to be a bug and neither a feature. I didn't find any option to disable the deactivation of the USB-port. If there is such an option, maybe one can tell me where it can be found. Otherwise, I would like to understand why the USB-port is deactivated when using air link. Using the external battery often doubles the time you can use the Quest until charging is necessary. Greets PetSolved124Views0likes3CommentsMeta Quest 3 Suddenly Not Connecting to PC
I’ve been using my Meta Quest 3 with my PC for a while now without any issues. I was able to copy files back and forth between the headset and the PC just fine. But recently, it suddenly stopped connecting. When I plug in the USB cable, I still get the notification bubble on the headset asking me to allow access. I press it as usual, but nothing shows up on the PC — no drive, no device, nothing. Here’s what I’ve tried so far: factory reset both the headset and the PC Tried multiple USB cables (including the one that used to work) Verified that my phone and other devices connect to the PC without any issues Still, the Quest 3 won’t show up on the computer. Has anyone else run into this? Any ideas on what might be causing it or how to fix it? Thanks in advance!113Views1like1Commentusb update mode loop in quest 3
i just got this issue last Thursday. search a lot of related information online, and found it was just a common issue since 2019. the fact is when i turn on my quest 3, it just jump to usb update mode. no matter i choose boot device, factory reset, sideload update, it just reboot the device and then jump to usb update mode again. if i choose power off, it will turn on again and stuck here while i try to charge my quest3. does it mean my quest 3 system was wiped out and only need to return it to meta for a fix? did anyone even solve this successfully before? appreciate for any answers. Latest update on Feb/21/2024, thanks for all answers here. Finally, i contacted Amazon for a replacement. They got a very nice after-sale service. even i bought this for 2 months, they just asked me to deliever my faulty one back and sent me a brand new one immediately and i got it on the second day.Solved46KViews7likes86CommentsDevice storage not available through USB connection
Device: Quest 2 Currently up-to-date on v79.1034. Developer settings are enabled. MTP Notification is enabled. I have a cable and port connection that works with other devices to connect storage to my Windows PC. When I connect the Quest 2 with the USB-C cable I receive no notification, no sound, checking notifications manually through the bell icon also doesn't help. This has been an issue since I updated a couple weeks back and I'd rather not reset the headset again however currently I can't access it through USB cable. My PC also doesn't seem to make a sound when I plug it in.32Views0likes0CommentsUSB stick with OTG Adapter on Oculus Quest 2
Hi Guys, I've recently bought an Oculus Quest 2 64 GB and currently trying to watch videos on my USB Stick via Big Screen and Pigasus VR Media Player on the headset. I've got an USB-C to USB 3.0 OTG adapter which I use to connect the USB stick to the headset. I've already formatted the filetype on my USB Stick to FAT32 as I'm aware that's the only USB filetype currently supported by Oculus Quest. When I connect the USB stick to the headset via the adapter, the headset recognizes that I've connected something as I hear a sound but then I'm unable to find the USB stick on any of the apps. I've tried following instructions on the Oculus support page which states that I should find 'Connect media' on Oculus Gallery but the app is no longer available on Quest 2. Are USB sticks supported on the Quest 2 or not? If yes, what are the instructions for accessing USB storage on the Quest 2? Any guidance on this would be greatly appreciated as one of the reasons I got the headset was to watch 3D movies on the go as I thought the Quest headsets supported media playback via USB. Any help would be greatly appreciated. ThanksSolved76KViews3likes19Comments