Channel users not getting invitations, unable to test app
We have an unpublished Quest (App Lab) app which we're trying to share with some testers. We added their emails to the RC channel, but they never received an email invite. Any email I add immediately goes to Subscribed Users instead of Pending, but they are unable to find the app in the store. We actually tried this with 2 different apps and had the same result. The only users who this does work for are those that are members of our org on the dashboard (the developers). They don't receive the email, but are able to see the app in their library. Am I doing something wrong, or are invites broken?6.5KViews6likes8CommentsAdd users to release channels not working anymore for Quest games
Hi, I'm trying to add new users to the ALPHA channel of our Quest store app. When inviting them they are immediately listed as "Subscribed users" but they do not receive a notification and the game does not show up in their library. Is it possible that a recent change has introduced this bug on the dashboard? Other developers confirmed that it happened to them as well in the last week. Thank you for your help. Best, StefanSolved5.6KViews1like6CommentsProblem inviting non-organization users
We have detected an issue when inviting users to any channel of any application within our organization. When we invite a user who does not belong to our organization, they receive the email correctly, but the application never appears on their device. Only when they are included in the organization, they are able to see it. Is there any way to solve this?901Views3likes0Comments