V2.1 PTC - Nothing has changed
Meta makes it seem like V2.1 PTC should be an entire new experience, however after updating I still don't have NAVIGATOR or the SURFACE KEYBOARD feature. Can't hide hands, there's quite literally nothing that changed, like it's the same thing from 6 months ago, like what is the point of even naming this V2.1? Why do some people have the new navigator/surface keyboard feature on v2.1 but I don't, it's the same version... Meta should differentiate the version numbers because I clearly have a completely different firmware from others. It makes no sense.Quest 3S stuck on PTC/Beta firmware - cannot leave, ADB broken, device missing from account
Hi everyone, tagging @MetaQuestSupport because I really need help. My Quest 3S is permanently stuck on the Beta (PTC) firmware and I can't get out of it no matter what I try. What I've tried: Toggled PTC OFF in the Meta Horizon app multiple times Factory reset multiple times (boot menu + Meta website) Manual ADB sideload of stable firmware (completes successfully but headset always boots back into beta) ADB commands to disable OTA updates The core issue: The bootloader always boots from the beta partition regardless of what I sideload. It seems like a server-side PTC lock that only Meta can remove from the backend. Additional problem: After multiple factory resets, the Quest 3S no longer appears in my account's device list on the Meta website, even though the headset is still logged into my account. What I need: Manual removal from the PTC program on the backend Re-linking of the device to my account The beta firmware is also causing hand tracking crashes and USB debugging (ADB) to malfunction. Thank you so much, any help is appreciated! 🙏