The new quest ui is terrible
so the new ui just came out for meta quest and its the most annoying overly complicated ui i have ever had the displeasure of dealing with anyone know any way to reverse it or suggest they change it back or at least give us the option to choose berween the old and new one its extremly annoying i know along of people feel the same way i have to slide thru like 9 tabs to locate an app i used to be able to see on one easy to slide screen and trying to open the call im on is like a 25 step process vs just clicking on one button on my quick menu please reverse this or give us the option to choose between the 2 or customize it
58 Days Later - Quest Pro Warranty/RMA not honored
On March 4th 2026, I initiated an RMA request due to a hardware malfunction affecting the device’s built-in Wi-Fi. I followed all instructions provided by Meta and returned the device under warranty. I have experienced significant issues with the RMA process, including: Extended delays with no meaningful updates. Conflicting and inconsistent information from customer support. Failure to provide a replacement device or issue a refund Despite multiple attempts to resolve this issue through Meta’s customer support channels. I have not received a satisfactory resolution. Throughout this period, I have repeatedly been told that the matter is “under investigation,” with no clear updates, resolution, or timeline provided. As of today, I remain without my original device, a replacement, or a refund. As of May 4th 2026, I’ve filed a case against Meta Inc. with the Better Business Bureau, which didn’t do much at all. After the fact, my case with Meta is currently still “Processing”, and when asking for any transparency I’m left with vague responses, and unanswered questions. From what I’ve learned after working alongside Meta Store Support, you can expect a lack of clear communication regarding the status of your case, along with any definitive and reasonable timeline for resolution. Now as for what I’m left asking: Where do I escalate the matter from here? I’ve Gone to the BBB, I’ve asked for separate teams to look into my issue, and I have contacted every support line I can for help. What is preventing a replacement from being shipped out? You have my product, what’s the wait for? For all this time waisted what will Meta do to alleviate and compensate my frustrations? I started my journey with Meta far before the rebrand, when it was once called Oculus. Meta has shown me a lack of competence or care for its VR community, and in hopes of receiving my replacement, I cannot see myself using a new Meta headset in the future. I’ve read many other discussion posts, and can see all the same issues. I only wished that I never started an RMA process with Meta to begin with. For anyone else out there experiencing similar problems, I hope that you do not have to go through the same arduous process that I have.
Quest Upgrade
Hi everyone! I am a 3 year old quest user, and have finally gotten the money to upgrade from my old quest 2. Though, I am stuck. I don't know what headset to go to, the quest 3 or 3S. I am also wondering, is it even worth upgrading? My quest works more than okay right now, but I would like the extra power, and new apps. Please give me your input, thanks!Design Audit: Why the Navigator UI is a Knock off Failure of Vision
To the Meta Design Team, you are making your device worse by trying to be someone else. Meta was the leader because you were the ones who actually figured out how to make standalone VR functional and accessible in the first place. For you to throw away the very leadership you built just to become a knock-off version of Apple is a total failure of vision. You didn’t need to reinvent the wheel, you just needed to polish it. Instead, you’ve scrapped a great, functional interface for a filtered version of the Vision Pro. By forcing the Navigator into a rigid, head locked position, you’ve sacrificed user sovereignty for a spatial look that you don't even have the eye tracking hardware to support on your current mainstream headsets. Even if your next device has that hardware, the millions of people using your hardware right now shouldn't be forced into a "look to lock" logic that makes the system feel broken. Taking away the ability to freely grab and park windows, forcing us to recenter our entire world just to move a menu is a massive UI/UX regression that makes the system feel less capable and more restrictive. This interface feels like it was designed by geeks who prioritize clean code and data structures over how a human being actually moves their hands and head in a room. Mark Zuckerberg started with a site that was nothing but white backgrounds and blue text a bland, sterile database and that same nerd logic has now infected the Quest. A nerd designs a menu based on where it’s easy for the code to sit; a designer or a real user needs it where their hand naturally wants to reach. Your current interface is the definition of mayonnaise tech: bland, sterile, and corporate. You finally made the Navigator transparent, but you stopped halfway. Transparency isn't just a style choice; it’s a mechanical need in a spatial environment. Why are the store, the menus, and the sub-folders still stuck in these solid gray and white blocks? Every single window should be transparent by default. This is the obvious direction for the medium, yet you're forcing us into light versus dark folders instead of just providing opacity sliders. Users need the ability to choose if they want to block the world out or let their room shine through. It is 2026, so being stuck with gray and white as our only options is a joke. A simple color wheel for the UI would allow for a green aura, a blue glow, or custom highlights for menus. A transparent green theme should be a simple slider adjustment, not a corporate mandate. You already had a winning format with the original Quest interface. You didn't need to scrap it; you just needed to make it transparent and give us the tools to move it. You need to restore the "grab to slide" logic so we can orbit windows 360 degrees and park them to our left or right without the system fighting us. Stop trying to look fashionable through imitation. You built your success on utility and being the original in the standalone space don't throw that away to be a second rate copy of a competitor. Give us back the original soul of the Quest, enhanced with the transparency and the customization that this technology actually demands.The Meta Quest 3 Has Incredible Potential, But Meta Keeps Holding It Back
I’ve been in the Meta Quest ecosystem for years, starting with the Quest 2 that I bought in the U.S. for about $250 on Black Friday. Later, I upgraded to the Meta Quest 3 here in Europe. I purchased the 512GB model at full retail price from Coolblue, which was close to €700 with no discounts. Because of that investment, I expected a polished, next-generation VR experience. Instead, the device feels restricted in ways that make no sense for its price or its potential. To bring friends into VR with me, I gave my Quest 2 to a friend so we could play together. He didn’t enjoy it and passed it to his brother, and now I’m the one trying to convince his brother to use it. I then bought the same friend a Meta Quest 3S, hoping a newer model would change his mind, but he lost interest after a few months and gave it back to me. That says a lot about how empty the ecosystem feels. If Horizon Worlds had more depth, better tools, stronger communities, and easier ways for creators to flourish, people wouldn’t walk away so fast. The biggest problem with the Quest 3 is how creator-unfriendly it is. Streaming to YouTube requires workarounds, third-party apps, and unnecessary steps. Streaming to Facebook is the only direct option, yet very few people use Facebook for live content anymore. The strangest part is that Meta owns Instagram, yet there is still no way to stream directly to Instagram from inside the headset. There’s also no simple option for TikTok, even though VR content performs extremely well on TikTok. If Meta wants VR to grow, they need to empower creators, not limit them. Right now, creators have to fight the system just to show people what VR can do. Inside Horizon Worlds, the gaps become even clearer. VRChat already allows avatar streaming, virtual selfie cameras, expressive tools, and full creative freedom. Horizon Worlds should be leading the industry, not lagging behind it. Instead, it often feels limited, closed off, and inconsistent. Many sessions are filled with trolls, children, and chaotic interactions that make the platform frustrating for adults who bought the device to relax, socialize, or create. Meta needs stronger moderation tools, age controls, and better systems to keep Horizon enjoyable for adults. Productivity is another area that needs improvement. I work remotely, so I wanted to use the Quest for work tasks, but Meta Workrooms and Meta Remote Desktop feel restricted. I had to buy Virtual Desktop just to get the proper functionality. A third-party app should not outperform Meta’s official version on Meta’s own hardware. This shows how much the ecosystem is still unfinished. Even accessories fall short. I bought the Meta Pen (the Logitech stylus collaboration) expecting a deeper creative experience, but many apps don’t correctly display the pen and instead show the standard controller. This breaks immersion and makes it feel like the pen was added to the lineup without developers being prepared to support it. The overall user experience feels inconsistent. Avatar consistency is another issue. Some apps show the updated avatars while others use older versions. This breaks the feeling of a connected metaverse. If Meta wants a unified VR identity system, avatars need to be consistent across all apps, not left to chance. One of the biggest concerns I want to warn buyers about is the replacement process. My original Meta Quest 3 had a strap loop break, so I sent it in expecting a repair. Instead, Meta replaced the device. Normally that would sound positive, but the replacement was not equal in quality. My original Quest 3 had a very clear and sharp screen. Every replacement I received was noticeably blurrier, almost like a downgrade. It felt like Meta was sending refurbished units of lower value instead of matching the premium device I originally purchased. This should not happen to customers who pay full price for a flagship headset. Meta keeps focusing on building the “next headset,” but they are ignoring the problems with the one they already sold to millions of people. The Quest 3 has incredible hardware and could be the strongest VR device on the market, but Meta needs to unlock its potential. They need to improve streaming, open up creator tools, unify avatars, fix Horizon Worlds moderation, push out affordable Quest 2 inventory to grow the user base, improve Workrooms, make the Meta Pen properly supported, and ensure replacement devices match the original quality. I’ve invested time, money, and belief into this platform. I’ve bought multiple headsets for myself, friends, and their family members, and even then, the ecosystem is not strong enough to hold their interest. That’s not a hardware problem. It’s an ecosystem problem. Meta can fix this if they prioritize the users who already believe in their vision. The Quest 3 could be incredible, but Meta needs to stop limiting it and start listening.
Navigator reversion
It has occurred to me the worst possible thing currently, new newest menu, i despise it. The newest menu for i and many other user i spoke to beforehand all mention the same circumstance, "its laggy", "the orginizations aggrivating", "it hurts my mind", and many other sorts. The most common struggle is the lag dropping, one user claims "i never wanted to go back to my Gameboy after this new update, it feels like i crash instead of play!" Recent concerns of lower framerates is not something to skip, lag is a gamer and developers nightmare, it only destroys enjoyment and pleasure. Other evidences to the lag is a speculation of tabs and library are loaded near the same time, causing the lag, and the extra steps to just reenter a game, all horrible signs of no functionality. Another secondary caused by the newest navigation menu is the orginization and mind disturbance. 'the orginization style is clunky and aggrivating, and it simply hurts my eyes and head' , claim multiple users, and they couldnt speak with any more truth about it! the formation of the navigation is equally aggrivating to the mind and eyes, it looms disorienting and feels lost to the brain. A finality of succumbing issues to a problem is the suppression to change it. In modern updates, the option to change it is absurd iin ts own form, with a support specialist, Omar, claiming 'its for anew modern and smoother evolution' which doesn't even preform such. Many users, along with myself claim "it is foolish that you cant change to the original menu? they need to bring that option back", this all a great deal, since this is major suppression to a freedom of choice. Imagine the fact you hate the feature, and cursed to never even change it, sounds nightmarish, for it is. A terrifying reality to terms, you can never rechange it unless the many speak up Alas, of all, in chaos and obstruction aside, how are ww, the people capable to speaking up about this? A highly popular answer is to rise the issue, speak more of the topic, make it heard. But truly, is the new update a step up to modern stasis, or a way of forcing ideas?
WHY SHOULD WE KEEP META HORIZON WORLDS IN VIRTUAL REALITY?
WHY SHOULD WE KEEP META HORIZON WORLDS IN VIRTUAL REALITY? Proposal by Apple Loving Individual March 22, 2026 Introduction In March 2026, Meta CEO Mark Zuckerberg announced that Horizon Worlds would be removed from all Meta Quest VR headsets as part of a shift toward a mobile‑first strategy (Murti). The decision surprised many long‑time users, especially given that Meta originally introduced the metaverse vision in 2021 with Horizon Worlds as its flagship VR experience (Milmo). That announcement was so central to Meta’s identity that the company rebranded from The Facebook Company to Meta Platforms, signaling a long‑term commitment to immersive virtual reality. The abrupt reversal has sparked widespread concern among VR users, creators, and social‑world communities. Many argue that prioritizing mobile over VR undermines the core purpose of the metaverse: to provide an embodied, immersive environment that cannot be replicated on a flat screen. For countless users, Horizon Worlds has served as a creative outlet, a social refuge, and a meaningful space for connection. Removing it from VR risks dismantling these communities and erasing years of creative investment. Why People First Came to the Metaverse People entered the metaverse for a variety of personal, social, and psychological reasons. Many sought entertainment, creative expression, and a sense of presence that traditional online platforms could not provide. Research on social VR environments shows that users are drawn to immersive spaces because they offer meaningful social presence — the feeling of “being there” with others — which is far stronger in VR than on mobile or desktop platforms (Deighan et al.). Mental‑health motivations also played a significant role. A 2025 systematic review found that metaverse environments can reduce loneliness, support emotional well‑being, and provide safe spaces for self‑expression, particularly for individuals dealing with anxiety, depression, or social isolation (Aboul‑Yazeed et al.). VR allows users to interact through avatars, lowering social barriers and enabling more authentic communication. Beyond emotional support, the metaverse became a hub for entertainment, events, classes, and collaborative creativity. Studies on virtual communities show that these environments foster belonging and reduce feelings of isolation by enabling shared activities and group experiences (Nayak and Satpathy). For many, the metaverse became not just a pastime but an essential part of their social and creative lives. Why VRChat Is Not a Great Alternative Although VRChat is widely known for its creative freedom and expansive user‑generated content, it is not an ideal replacement for Horizon Worlds. One major limitation is its complex avatar customization system, which often requires external software, advanced modeling skills, or paid assets. While VRChat offers flexibility, it places significant technical barriers in front of casual users. In contrast, Horizon Worlds provides built‑in, intuitive avatar tools that require no additional software or purchases, making it far more accessible. VRChat also relies heavily on VRChat+, a paid subscription that unlocks essential features such as additional avatar slots and higher upload limits. While optional, many users feel pressured to subscribe in order to fully participate. Horizon Worlds does not place core features behind a paywall, allowing all users to build worlds, customize avatars, and engage socially without additional costs. Community culture further distinguishes the two platforms. VRChat’s public spaces are often chaotic, unpredictable, and inconsistently moderated, which can be overwhelming for newcomers. Horizon Worlds, by contrast, is known for its collaborative, structured, and community‑driven atmosphere. Users frequently gather to build, host events, and participate in shared creative projects — a level of organization and safety that VRChat does not consistently provide. Why People Joined Horizon Worlds — and Why It Should Stay Users were drawn to Horizon Worlds because it offered an accessible, welcoming, and creative VR environment. Its intuitive building tools, free customization options, and supportive community made it a unique space within the metaverse. Many users found friendships, emotional support, and creative fulfillment within its virtual worlds. For them, Horizon Worlds became more than a platform — it became a digital home. Removing the VR version threatens to dismantle these communities and erase the creative labor of thousands of users. The platform’s accessibility, collaborative spirit, and social warmth are not easily replicated elsewhere. If Meta wishes to maintain trust and uphold its metaverse vision, it must preserve these qualities. Proposed Successor to Meta Horizon Worlds If Meta insists on discontinuing Horizon Worlds in VR, then it must provide a successor that honors the platform’s legacy and meets the expectations of its dedicated user base. A next‑generation platform should allow seamless migration of usernames, avatars, friend lists, and world creations. Preserving user identity and creative work is essential for maintaining continuity and trust. Technically, the successor must address the limitations of the original platform. Improved graphics, reduced latency, faster loading times, and more stable networking are essential for modern VR experiences. Enhanced visual fidelity would make worlds more immersive, while optimized performance would ensure smoother social interactions and encourage exploration. A successor that preserves accessibility while embracing technological advancements would demonstrate Meta’s commitment to immersive computing. It would reassure users that their investment in the metaverse has not been disregarded and that VR remains central to Meta’s long‑term vision. Conclusion Meta’s decision to remove Horizon Worlds from VR disrupts a thriving community and contradicts the immersive vision the company championed since 2021. Users joined the metaverse for connection, creativity, and emotional refuge — experiences that VR uniquely enables. Alternatives like VRChat do not offer the same accessibility, structure, or community‑driven environment that made Horizon Worlds successful. If Meta chooses to retire Horizon Worlds, it must replace it with a platform that is not merely equivalent but significantly better. A successor with improved graphics, lower latency, faster loading, and seamless user migration would honor the platform’s legacy and preserve the communities that brought Meta’s metaverse vision to life. The future of VR depends on platforms that value their users, support creativity, and foster meaningful connection. Whether through Horizon Worlds or a worthy successor, Meta must ensure that the spirit of immersive community remains at the heart of its technological evolution. Works Cited Aboul‑Yazeed, Mohamed, et al. “The Psychological Impacts of the Metaverse: A Systematic Review.” Frontiers in Psychology, vol. 16, 2025, pp. 1–15. Deighan, Christopher, et al. “Social Presence and Emotional Support in Virtual Reality During the COVID‑19 Pandemic.” Computers in Human Behavior, vol. 152, 2024, pp. 1–12. Milmo, Dan. “Facebook Changes Its Name to Meta as It Refocuses on the Metaverse.” The Guardian, 28 Oct. 2021. Murti, Megan. “Meta Shifts Horizon Worlds to Mobile‑First Strategy, Ending VR Support.” The Verge, 3 Mar. 2026. Nayak, Ranjan Kumar, and Suchismita Satpathy. “Virtual Communities and Well‑Being: A Study of Social Interaction in the Metaverse.” Journal of Virtual Worlds Research, vol. 17, no. 2, 2025, pp. 45–62. [edited for privacy - this is a public forum]Informal announcement: Horizon Worlds WON'T actually be leaving VR
So you may have seen the formal announcement from Meta that Horizon Worlds would soon be discontinued in VR: Updates to Your Meta Quest Experience in 2026 | Meta Community Forums - 1369435 Well the good news is that the Meta CTO has had a change of heart, and now Horizon Worlds will be available as a separate app in VR. You will be able to access all existing Worlds, but won't get access to any new content 🙂: Boz on X: "ICYMI this from my AMA yesterday. We’ve decided to retain existing Horizon Worlds in VR for the foreseeable future. I know this is a bit of whiplash just a few days after we announced something different, but Horizon has some real fans in the VR community and they encouraged us" / X Meta CTO announces Horizon Worlds is staying on VR for existing games : r/OculusQuest They Changed Their Mind?! Horizon Worlds NOT Shutting Down! On Meta Quest 2 / 3 / 3s - YouTube Meta decides not to shut down Horizon Worlds on VR after all | TechCrunch Andrew Bosworth : Meta CTO Andrew Bosworth on Meta changing its plan of shutting down Horizon Worlds: Community was adamant that ... | - The Times of India Meta isn’t closing down its VR metaverse after all — it’ll stay live in a limited capacity for ‘the foreseeable future’ | TechRadar Turns Out Meta Isn't Shutting Down 'Horizon Worlds' in VR After All - Tech
