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Cant press upload on developer hub

KeyernLogi
Honored Guest

So, my game has been inactive of updates for a while for the reason of I can't seem to upload a build without some kind of error and when I fix it I get a new one. Now I try to upload a build again but to my surprise I cant press the upload button. The button is completely gray as if I'm not allowed to press it so if anyone knows a solution to this please tell me. 

KeyernLogi_0-1674393386659.png

 

3 REPLIES 3

EqualCircle2156
Honored Guest

Same, I'm trying to help my friend make a vr game but it doesn't let him click upload either. Have you found a solution yet?

This was driving me crazy, too.  The Developer Hub tool uses the command line ovr-platform-util behind the scenes to perform the upload.  If that tool isn't on-path, it will gray the button out.  Here's how to fix it:

  • Download the ovr-platform-util here
  • Copy the executable to the same directory as the Meta Developer Hub executable. You may need admin privs on the machine to do so -- if so, find a directory that's on-path to which you do have access, and copy it there.
  • Restart Developer Hub.

That fixed it for me.  Hope it fixes it for you, too!

If you are having trouble pressing the "Upload" button on a developer hub, here are a few tips that may help:


Check your internet connection: A weak or unstable internet connection can cause issues with the upload process. Make sure you have a strong, stable internet connection before trying to upload anything.


Clear your browser cache and cookies: Cached data and cookies can sometimes cause issues with websites. Clearing your browser cache and cookies can help fix any issues that may be preventing you from uploading.


Try a different browser: Sometimes certain browsers can have compatibility issues with websites. Try using a different browser to see if that helps.

 

Regards,

Rachel Gomez