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Meta quest developer hub upload button greyed out

EqualCircle2156
Honored Guest

I'm trying to help my friend with his vr game but the upload button is completely disabled on all releaseMeta quest developer hub upload button NW.png channels, what do I do?

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4 REPLIES 4

ericliga
Protege

This was driving me crazy, too.  The Developer Hub tool uses the command line ovr-platform-util behind the scenes to perform the upload.  If that tool isn't on-path, it will gray the button out.  Here's how to fix it:

  • Download the ovr-platform-util here
  • Copy the executable to the same directory as the Meta Developer Hub executable. You may need admin privs on the machine to do so -- if so, find a directory that's on-path to which you do have access, and copy it there.
  • Restart Developer Hub.

That fixed it for me.  Hope it fixes it for you, too!

VilGroup
Honored Guest

I have the same problem with the device settings. The Change nickname button is greyed out but downloading the ovr-platform-util didn't help there. Any advice?

afloofdev
Protege

This might sound silly, but I've noticed on my machine, when I first open that menu all `Upload` buttons are disabled initially. But when I click on one of the `...` buttons, it pops up a small menu and the `Upload` buttons instantly become enabled.

I'm aware this sounds silly and it might not be what you are, but thought I'd share my experience. Also I don't remember having to download the `ovr-platform-util` like mentioned before at all.

I still have this problem,then I take a look of app log which path is "C:\Users\Administrator\AppData\Roaming\odh\odh.log", it shows that downloading cli error.
So I copy ovr-platfrom-util.exe to "C:\Users\Administrator\AppData\Roaming\odh" to fix it.

Then it works for me!!

I guess the root cause is a weak network connetion.