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Preview app not appearing

DRM_VR
Honored Guest

I keep getting stuck with this issue. We lately been building and releasing some apps through the Release Channel.
All of the invited users receive the invitation mail and accept that. But the odd thing is that the app only appears on some account and not on all of them.

I already tried to accept the invitation more than once, restarted the headset, unsubscribe a specific user and re-invite that user again without any luck. How can I streamline this process?

5 REPLIES 5

kripper10
Explorer

Hi, I am having the same issue for the alpha channel, some users get the app while others don't. DId you ever get this issue resolved?

 

Thanks

Chris

DaH_Galaad
Explorer

Same. This bug is getting old.. Once the invite was accepted, looking for the App through the store with the exact spelling seemed to work for a little while. But not anymore. The App simply never appears anywhere.

 

And like OP, "I already tried to accept the invitation more than once, restarted the headset, unsubscribe a specific user and re-invite that user again without any luck."

I even tried factory resets and creating new Meta accounts. Not helping. 

Richard_DRM
Honored Guest

Bug is still active unfortunately. Although I seem to have found a workaround.

You have to make sure you are sharing to a device with developer mode enabled.

For example, we shared an app with clients. We settup up an Oculus/Meta account for them.
Rebooted an Oculus and set their account as main account, linked the headset to the app and then you will be able to accept the invite through the app.

DaH_Galaad
Explorer

Hi. Thanks for your answer. Yea.. Developer mode does work and you can also install the APK directly in this situation. But this workaround is too complecated and can't be replicated systematicly each time we want to share our App.. 

beatriztgk
Honored Guest

We are trying to show our app to some people from outside the organization and we still can't do it because of this problem.