Whenever I open the air link tab inside my headset it opens a window saying “Air link connection lost. Check the network connection on your PC and headset, then try again.” I don’t even connect to a device and it constantly shows up, this only started happening on August 1st but was fine before. I’ve already tried restarting devices, closing oculus app with task manager and even factory resetting the headset itself. Nothing I do works. For a couple days before this issue occurred I wasn’t able to launch games like Roblox in VR, it’d just put me in normally.
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@Lucksas and @6priain I've also noticed this happening since the last day or two. It sometimes fixes itself but most of the time I've found the only fix is to exit the Oculus Desktop PC app and then restart it.
I think it's def an Air Link issue because when I get this 'connection lost' message and check my Q2 wifi settings, everything is connected and perfect. I'll file a bug report from my Q2 home and it would be a good idea for both of you to do likewise. Thanks mates and cheers.
i wwant to report it and send a mess to he support but idk why but its write i can't send a mess to us so...How long do you think the problem will persist?
Hopefully next official (not beta) update, v43 will help sort out current Air Link issues. Fingers and toes crossed, lol!
Thanks so much for that, really hoping that the issue can get resolved. And yeah I've tried restarting so many times however I haven't tried reinstalling the app. Do you think that'd be helpful? I don't think it'll do anything as it seems like a headset bug rather than PC.
I guess you could go to the support website, download the oculus desktop app, and run a Repair. Stay off the PTC for now imho.